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Vehicle safety record

2014 Lexus IS350 Problems, complaints & recalls

Owners have filed 14 complaints about the 2014 Lexus IS350 with NHTSA, most often about the brakes (3) and the fuel system (3). Those complaints describe 1 crash. There are no recalls for it. For comparison, the 2013 has 8.

NHTSA data checked

CAbout as many problems as a typical IS350 year, for its age

#217 most complained-about 2014 vehicle

Complaints
14
Recalls
0
Crashes
1
Fires
0
Injuries
0
Deaths
0

Most common 2014 Lexus IS350 problems

Share of all 14 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2014 Lexus IS350

NHTSA lists no recalls for the 2014 Lexus IS350. Recalls can be announced at any time - this page updates daily.

What owners say

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14 complaints about the 2014 Lexus IS350

Newest first, as filed with NHTSA by owners.

Steering

Having an issue with my 2014 lexus is350 steering..the steering feels notchy and grabs when going around curves..it does it when returning wheel back to straight position..and wheel has to be pulled back into straight position or it will keep pulling ..thats when it catches and causes the jerk in the steering.. Usually when driving a car It'll somewhat straighten itself smoothly.. I have taken it to repair shops to have alignment/ brakes/rotors done and nothing has helped this what so ever. I've seen many forums...

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about this same issue.. why hasn't this been addressed ..its obviously a huge issue that's been ignored.. this car isn't old enough or with 89k miles on it to be experiencing these types of issues.. thanks in advance for looking into this!!

Filed Incident SteeringNHTSA 11479408
Electrical system

2014 Lexus IS350 Destination Assist and Safety Connect stopped working. Lexus tech support has no clue on how to resolve this problem. They are telling customers to go to the dealership. This puts those in need of assistance or emergency that the SOS function of the vehicle to become nonresponsive. Including location of a accident or collision notification.

Filed Incident Electrical systemNHTSA 11465229
Fuel system

[[redacted]] Numerous times I've cleaned the area and it continues to build mold. A serious health and safety hazard. Foul odor from their vehicle smells like a fuel leak. Also car sputtering while driving. Vehicle check and no recall under my vin. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Incident Fuel / propulsion systemNHTSA 11442679
Fuel system

The lexus dealer in puerto rico has not been able to solve the recall for the fuel pump. I have called the dealer several times at 787 273-3000 since oct 2020 and they state they do not have the parts available. I am concerned the car stops working while driving.

Filed Incident Fuel / propulsion systemNHTSA 11382891
Other & unknown

There is an urgent safety recall on my vehicle put out by you guys stating the fuel pump must be replaced or it can cause the car to seize at high rates of speed. I am military stationed in germany and the local german lexus dealerships are stating they have no access to this part because it is a us spec lexus. I have contacted lexus corporate to request they fed ex the part to lexus germany where I live to be replaced. They are slow rolling this and it has already been a month. It should not take this long. This...

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is a serious recall. It's not a hard fix. They need to mail the part to my dealer here in stuttgart germany. With the high rates of speed driven here in german the liability for this is huge. The safety recall states that the car could fail at high rates of speed. And here in germany there are higher minimum speed limits. This should not require me to constantly email and call lexus back in the states for the part to be mailed here. This is an urgent recall yet lexus is not prioritizing my request whatsoever. I need help. Please.

Filed Incident Unknown or otherNHTSA 11343125
Visibility & wipers

When it's raining ,i turn on the wiper at slow speed it's working normal for about 2 min then it's will stop working . I have to switch it on high speed only. I almost got in to accident that day .It's happen more often now and then . I did brought the car to dealer they said can't duplicate the problem.

Filed Incident Visibility / wiperNHTSA 11165298
Visibility & wipers

While driving in the rain my windshield wipers suddenly stopped working. The wipers 'froze' in the up position. I had to work the wiper control inside the car 6-10 times to get the wipers to work again. After a few minutes of driving the wipers stopped working again. The wipers only worked intermittently and only if I kept working the switch. I took the vehicle to the local lexus dealership and the vehicle was diagnosed as having "wiper relays shorting" causing the wipers not to work.

Filed Incident Visibility / wiperNHTSA 11150197
Wheels & tiresBrakes

I purchased a 2014 lexus is 350 f sport from fort worth brothers, llc/alfa romeo fiat in fort worth, texas on july 20, 2018. I noticed the next day while driving the car at highway speeds that when applying the brakes, there is a "rumbling/grinding" noise and the car was hard to stop. I went back to the dealership the next day and told them. They checked the car and said they found nothing wrong and that they resurfaced the rotors. When I left the dealership, I continued to have the same problems with the...

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brakes. I also told them that the car "shimmied/shaking" and "vibrated" very badly while driving and that the car needed new tires. They told me they had put new tires on the car, when, in fact, they had not. I continue to have problems with the car riding with a "shimmy/shaking" feel while cruising at 30-40 miles per hour. I finally took the car to sewell lexus on august 1, 2018. Sewell diagnosed the brakes and said the rotors were "warped" and alfa romeo fiat had put aftermarket brakes pads on the car. Sewell lexus resurfaced the rotors and the grinding noise is better, but still not 100% because of the aftermarket brakes paids on the car. I paid $190 out of my pocket to have the rotors resurfaced after having only purchased the car 2 weeks prior. I asked alfa romeo for reimbursement and they refused. They also refuse to put the correct brake pads on the car and they refuse to replace the tires. I reside in fort worth, texas but work in arlington, texas, so I drive 20 miles to work one way everudau. I have made numerous, repeated requests to alfa romeo to have these problems corrected, but they refuse. I should not have to pay money out of my pocket for these items especially since I just purchased the car on july 20, 2018.

Filed Incident Wheels · Service brakesNHTSA 11124163
BrakesCrash

While driving on a major highway, I needed the brakes to be applied very rapidly as a vehicle cut me off and immediately slammed on their brakes. Upon my full and rapid pressing of the brake pedal, the emergency brake force distribution system braking did not appear to apply as on previously vehicles I've had or have including two large suv's. Brake pedal was applied and pressed with full and complete force to the point that it no longer went any further. Continued in motion, no sliding, minimal abs kicked in. ...

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And accident did occur as vehicle did not stop in time. Prior to and since then, I've paid more attention to the peddle pressure and level and sure enough, unless I prepump the peddle, the peddle must be pressed beyond what is considered standard. If I prepump the peddle, then drive, the braking is ultra sensitive. I urgently need an investigation into what is going on as I am prepared to sell the vehicle but would like to have a professional review, test, examine whatever is necessary to determine cause of such a brake pressure failure. It is repeatable, but need to know who to contact. What can be done immediately?

Filed Incident Service brakesNHTSA 11054377
Fuel system

Tl* the contact owns a 2014 lexus is 350. On several occasions, while driving, the contact noticed a sulfur odor in the vehicle. There were no warning indicators illuminated. The vehicle was taken to hennessy lexus of atlanta (5955 peachtree industrial blvd, atlanta, ga 30341 (770) 457-6800) where it was diagnosed that the fuel needed to be changed. The vehicle was repaired; however, the failure recurred. The vehicle was then taken back to hennessy lexus of atlanta where the dealer stated that screws were missing...

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by the exhaust and a small amount of sulfur was noticed in the vehicle. The contact was advised that the odor was normal. While driving, the accelerator pedal was depressed to increase the speed and the sulfur odor became stronger. As a result, the contact became ill and had to pull the vehicle over to vomit. The vehicle was then taken to hennessy lexus of gwinnett (3383 satellite blvd, duluth, ga 30096 (770) 680-1000) where it was also diagnosed that the fuel needed to be changed. The vehicle was not repaired. The manufacturer was notified of the failures and stated that the issue was a fuel change. The contact was then advised to get a second opinion. The approximate failure mileage was 58,000.

Filed Incident Fuel / propulsion systemNHTSA 11046264
Steering

Tl* the contact owns a 2014 lexus is 350. While making left or right turns, the power steering seized for a second without warning. The contact stated that the failure was intermittent over the past two years. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 34,000. The vin was unavailable.

Filed Incident SteeringNHTSA 11030794
Seats & seat belts

Both the driver and front passenger seat assemblies had serious defective nonconformities where the headrests crush and compress into the ceiling of the vehicle, forcing the occupant's head into the ceiling at fully upright adjustment, and prohibiting seat adjustment to a functional operating position. This dangerous and unhealthy defect substantially impairs safety and use of the vehicle.

Filed Incident SeatsNHTSA 10819415
Other & unknown

I bought a brand new 2014 is 350 f sport on august 29, 2014. On or about september 17, 2014 as I was driving home, something hit my windshield and within 24 hours the crack had spread demanding replacement. I paid $1800. To replace with lexus certified windshield around the 1st of october. On october 10, 2014 as I was travelling home I heard a slight tap. By noon on saturday, the crack was beyond repair. I have had this new car less that 2 months and I am having to replace its windshield for the second time. I...

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haven't even received the new license plates yet. I am almost 65 years old and have owned 10 cars and this is my first cracked windshield experience. I am thinking that either the vehicle has a design flaw, or more likely the windshield has a design flaw. The repair service confirmed that the is seems to experience an inordinate number of windshield replacements. Even the dealership confirmed numerous is windshield replacements. At $1800 per replacement, this is a serious problem. *Tr

Filed Incident Unknown or otherNHTSA 10648419
Brakes

When I try to stop my vehicle, the floor may gets stuck on top of the brake making it difficult to reach the brake. I have pictures of the issue if needed. *Tr

Filed Incident Service brakes, hydraulicNHTSA 10596213

Lexus IS350: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
201414010BrakesC
20138020Visibility & wipersC
201220030AirbagsD
201123010AirbagsD
All IS350 years

2014 Lexus IS350 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2014 Lexus IS350

Does the 2014 Lexus IS350 have any recalls?

NHTSA lists no recalls for the 2014 Lexus IS350 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2014 Lexus IS350?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (3), fuel system (3), steering (2).

How many complaints has the 2014 Lexus IS350 had?

14 complaints have been filed with NHTSA, the first on June 4, 2014 and the latest on August 15, 2022. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2014 Lexus IS350 a reliable vehicle?

Its Safety Index is 54 out of 100 (grade C: about as many problems as a typical Lexus IS350 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus IS350 years have the most complaints?
What should I do if my 2014 Lexus IS350 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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