During alignment, driver's side rear toe arm was broken by the service department at lexus dealership. They replaced, but stated there was severe corrosion which caused the bolt to become seized. The bolt had to be welded off. I see the 2010 models are showing the same issues.
Vehicle safety record
2011 Lexus HS250H Problems, complaints & recalls
Owners have filed 3 complaints about the 2011 Lexus HS250H with NHTSA, most often about the airbags (2) and the brakes (2). Those complaints describe 2 crashes and 2 injuries. There are no recalls for it.
NHTSA data checked
- Complaints
- 3
- Recalls
- 0
- Crashes
- 2
- Fires
- 0
- Injuries
- 2
- Deaths
- 0
Most common 2011 Lexus HS250H problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
No recalls for the 2011 Lexus HS250H
NHTSA lists no recalls for the 2011 Lexus HS250H. Recalls can be announced at any time - this page updates daily.
What owners say
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3 complaints about the 2011 Lexus HS250H
Newest first, as filed with NHTSA by owners.
Brake and steering malfunction. I had stopped at a light on a city street with no problem. When the light turned green I started off and there was a very slight curve in the road. As I turned the steering wheel slightly to the right, I kept going to the right. I tried to steer the car back but it continued to go to the right. I hit the brakes and I had absolutely no brakes. There was a semi coming in the right lane who could not avoid hitting me. The impact resulted in me doing a 360, jumping a curb and going...
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down into a ravine. I kept hitting the brakes trying to get them to engage and nothing. I saw a guardrail coming up in front of me and I tried steering to miss it but I had absolutely no control of the car. The steering wheel was turning but the tires weren't. I hit the guardrail head on which finally stopped the car. A private mechanic checked the car and confirmed no brakes or steering, yet the brake line is in tact and fluid level good. This has to be a mechanical/electronic malfunction that needs to be addressed. There was a brake issue noted on the 2010 lexus hs250 but nothing noted on the 2011 I could have been killed or hurt a lot worse than I was. We want answers as to what caused this problem. *Tr
Tl* the contact owns a 2011 lexus hs 250 hybrid. After the park brake button was engaged, the vehicle independently rolled away. As a result, the vehicle crashed into a wall. The air bags failed to deploy. The contact sustained a toe injury that did not require medical attention. A police report was not filed. On the same day,the contact stated that the front headlight failed to illuminate intermittently without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 52,000. Updated 12/30/15 *bf
2011 Lexus HS250H vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Lexus HS250H | 3 | 0 | - | |
| 2011 Lexus ES350 | 197 | 3 | F | Compare |
| 2011 Lexus IS250 | 49 | 0 | C | Compare |
| 2011 Lexus IS250C | 49 | 0 | C | Compare |
| 2011 Lexus GX460 | 36 | 3 | D | Compare |
| 2011 Lexus CT200H | 24 | 0 | C | Compare |
| 2011 Lexus IS350 | 23 | 0 | D | Compare |
| 2011 Lexus IS350C | 23 | 0 | C | Compare |
| 2011 Lexus IS F | 14 | 3 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Lexus HS250H
Does the 2011 Lexus HS250H have any recalls?
NHTSA lists no recalls for the 2011 Lexus HS250H right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.
What are the most common problems with the 2011 Lexus HS250H?
How many complaints has the 2011 Lexus HS250H had?
3 complaints have been filed with NHTSA, the first on November 16, 2015 and the latest on September 8, 2018. Of these, 2 describe a crash and 0 a fire, and together they report 2 injuries and 0 deaths.
What should I do if my 2011 Lexus HS250H has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data