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Vehicle safety record

2003 Lexus IS300 Problems, complaints & recalls

Owners have filed 34 complaints about the 2003 Lexus IS300 with NHTSA, most often about the body, doors & structure (12) and the airbags (6). Those complaints describe 10 crashes, 1 fire and 8 injuries. There are no recalls for it. For comparison, the 2002 has 45 and the 2004 has 29.

NHTSA data checked

DMore problems than a typical IS300 year, for its age

#169 most complained-about 2003 vehicle

Complaints
34
Recalls
0
Crashes
10
Fires
1
Injuries
8
Deaths
0

Most common 2003 Lexus IS300 problems

Share of all 34 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2003 Lexus IS300

NHTSA lists no recalls for the 2003 Lexus IS300. Recalls can be announced at any time - this page updates daily.

What owners say

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34 complaints about the 2003 Lexus IS300

Newest first, as filed with NHTSA by owners. Page 1 of 2.

Transmission & drivetrainBrakesEngine & coolingCrash2 injuries

Brand new owner - first owner at time of lease/finance terms and conditions. Car accelerated numerous times during ownership that caused harm to both my young son and I life, placed us in harms way and accident occurred in California due to faulty emissions, acceleration out of control, and braking problems. This Lexus was dangerous, unreliable, caused mental and emotional issue coupled with anxiety. Lexus was negligent in handling numerous issues and concerns reported to dealership and has done nothing to...

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compensate me for their multibillion dollar settlement to date. I need compensation of torment, poor performance, lemon laws associated and punitive damages, hereto. What are next steps? Sincerely, [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Service brakes · EngineNHTSA 11604124
SteeringBrakesEngine & coolingCrash1 injury

Brand new owner - first owner; Car accelerated numerous times during ownership that caused harm to both my young son and I life. This IS250 Lexus was dangerous, unreliable, caused mental and emotional issues. Lexus was negligent in handling numerous issues and concerns related and has done nothing to compensate me for to date relating to multi-billion dollar law suits.

Filed Incident Steering · Service brakes · EngineNHTSA 11604122
Body, doors & structure

The dashboard and center console is melting, leaving a sticky & shiny surface making it hazardous to drive the vehicle. A warranty campaign was issued for several other lexus models to address this very issue, however, the 2003 is300 was excluded. Lexus could not provide a reason as to why this exact defect was not addressed for the 2003 is300 model, since they addressed the very same issue with an older 2003 gx470 model. My vehicle has been garage kept and extremely well maintained, so sun exposure was...

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minimal and still experiencing the same issue as thousands of others that have complained. This hazardous defect has hindered me from driving my vehicle in fear of leaving it in the sun to further deteriorate causing more damage and rendering the vehicle undrivable.

Filed Incident StructureNHTSA 11385752
AirbagsCrash1 injury

Tl* the contact owned a 2003 lexus is. The contact stated that while driving at 35 mph, another vehicle crash into the contacts vehicle head on and the air bags failed to deploy. As a result, the contact sustained head, neck and left shoulder injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

Filed Incident Air bagsNHTSA 10825787
Suspension

Vehicle was caught on a flash flood july 2015. Was taken to lexus of san diego in sept on claim as front right side squealing/squeaking while driving or turning right. Lexus of san diego kept vehicle for 30days with no outcome inspection write to insurance company. Brushed off compmaint. Whoke driving vehicle in jan 2016 contol arm snapped.

Filed Incident SuspensionNHTSA 10823882
Brakes

The brakes failed at 143,840 miles. The brakes failure occurred while driving the car on a busy city street. After inspection by a mechanic at firestone auto care..It was determined that a noticeable internal leak was coming from power brake booster. It was also determined that the master cylinder and power brake booster must be replaced.

Filed Incident Service brakesNHTSA 10786605
Visibility & wipers

Dash is melting and is sticking to anything that is rub up against it. I saw a recall on all other model regarding this issue. Except this particular model 2003 lexus is300. I believe it should extend to this year and model as well. No dash should be melting away with heat! Owner should not be responsible for poorly built parts! For how much I paid for the car, the manufacturer should replace the problem are no cost!

Filed Incident Unknown or other · Visibility / wiperNHTSA 10764176
Body, doors & structure

Dash is melting and is sticking to anything that is rub up against it. Body parts, car wash towel, grocery. I seel recall on all other model regarding this issue. Except this particular model 2003 lexus is300. I believe it should extend to this year and model as well. No dash should be melting away with heat!

Filed Incident StructureNHTSA 10748159
Body, doors & structure

Dash is melting and is sticking to anything that is rub up against it. Body parts, car wash towel, grocery. I seel recall on all other model regarding this issue. Except this particular model 2003 lexus is300. I believe it should extend to this year and model as well. No dash should be melting away with heat! And owner should not be responsible for poorly built parts!!!!

Filed Incident StructureNHTSA 10733087
Other & unknown

Dash is peeling along with the center console. The passenger side airbag is also start to discolor and peel. The peeling is more like starting to gum up or become sticky.

Filed Incident Unknown or otherNHTSA 10732814
Body, doors & structure

The dashboard on my lexus is 300 is melting. It is very sticky and as it heats up a chemical is released and there is an odor in the car. I called lexus and they said that the recall does not effect the year of my vehicle, but it is very clear that this car has a serious issue. All is300 regardless of year with this issue must be recalled.

Filed Incident StructureNHTSA 10732766
SteeringBody, doors & structure

Tl*the contact owns a 2003 lexus is 300. The contact stated that the dashboard and center console were melting. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000. Updated 4/6/15*cn the consumer also stated the power steering was leaking due to a faulty rack and pinion. Updated 04/28/15*jb

Filed Incident Steering · StructureNHTSA 10679445
Body, doors & structure

Dashboard is "melting". Recalls have been made for dashboards of the es300 and rx 300 models for the same problems. *Tr

Filed Incident StructureNHTSA 10679036
Electrical systemEngine & cooling

My car has 51000 miles on it and I'm told my alternator should be replaced. I took my car for one things and the dealership found 4 different issues which 2 of the issues I am aware of. Grant you all the parts in my car are the original parts. I service my car according to lexus 25,000 - 75,000 miles services. How can I well kept and seldom drive vehicles have an alternator issue? On february 7, 2003, there was complaints of the (bulletin#:t10001308) cd becoming jammed in cd changer. Improvements were made to the...

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is 300 cd changer mechanism but I wasn't notified. I took my car to westside lexus regarding an ongoing dashboard melting situation and cd player issue. Lexus finally agreed to replaced dashboard after 3 years and I am grateful but the cd changer jams now. If I haven't done my research I wouldn't know there was initial complaints regarding the cd changer. Over the month-to-month weird cd sound of tumbling then playing it progressively gotten worse. My 5- disc cd player will not play cds at all and sound is cd tumbling around in the player. Westside lexus stated I needed to replace the cd player at $500.00 And I should not have the issue at all. I should have been notified as soon as the issue was addressed. I shouldn't have to pay $500.00 For a 2003 issue. *Tr

Filed Incident Electrical system · EngineNHTSA 10653823
Airbags

Initially, the passenger air bag compartment started shining, melting and deteriorating then the entire dashboard started deteriorating. Now the air bag compartment weakening where it is sinking in the middle. I'm very afraid that the compartment will deploy the air bag and injure and/or killing anyone sitting in the seat. I which started complaining about this issue since 2009 to lexus corporation in which I was told my warranty had expired. Lexus knew the materials used on the is 300 were defective and did not recall them to fix. *Tr

Filed Incident Air bagsNHTSA 10651998
Body, doors & structure

Tl* the contact owns a 2003 lexus is300. The contact stated that dashboard was melting. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Filed Incident StructureNHTSA 10632563
Body, doors & structure

Dash is melting and coming off creating a shiny surface. *Tr

Filed Incident StructureNHTSA 10630538
Other & unknown

The dashboard is in very poor condition with a sticky and melting appearance. I complained to lexus of toyota and was told that the warranty would not cover to replace or fix the problem. Considering that I did not have money to replace this with my own funds, I did not pursue it. *Js

Filed Incident Unknown or otherNHTSA 10617437
AirbagsCrash1 injury

Vehicle fishtailed at about 40 mph due to rwd and about an inch or two inches of snow on the ground. Vehicle was uncontrollable and the brake was not applied. Seatbelt was being worn and vehicle slid onto oncoming traffic and hit an early 2000's f250 (i believe) rocker panel. The whole front end is destroyed and I have pictures. My head hit the windshield and cracked it. I went to the hospital and had a ctscan and was ambulanced to a nearby hospital that had a neuro surgeon and kept overnight. I am now on necessary leave from work and in a great amount of pain due to a hemorrhage in my brain. I believe my medical injuries could have been avoided if the vehicles airbags were deployed. *Tr

Filed Incident Air bagsNHTSA 10566913
Electrical systemBody, doors & structureCrash

I special ordered a 2003 lexus is 300 in 2002 in which waited 2 months for its arrival. There has been several recalls with components on my car but lexus selected just a few to send letters to. Initially, the dashboard was manufacture with defective material and lexus corporation refused to take care of it. I am still working on this issue then there is the sensor2 bank1 which my trac off blinking and check engine light stays on. The scary things is with the sensor issue the car will stop running without any...

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warning. Driving on the highway 60 miles per hour my motor stop running which caused another driver to have an accident. The driver tried to avoid hitting me and he totaled his car. Lexus sent out limited recall letters therefore I did not know about the issue and could have cost my or the driver life. Now lexus will not correct this issue even though I researched and found the recall. I called lexus and was told there wasn't a need to send me letter because my vin # wasn't on the list. I asked how could send the letters to a few when most of the is 300 has the same issue. *Tr

Filed Incident Electrical system · StructureNHTSA 10543309
Other & unknown

The dashboard on this car has been melting over the years. It is garaged all the time but if I put it in the sun for even 30 minutes, it becomes sticky and chemicals start to leach into the car and it smells horrible. If I touch the dashboard, black paint comes off onto my fingers. I took it to the dealer and they said they had seen it before and I complained to lexus. Because there is no recall, they say as a good will gesture, they will cover 50% to repair. That is ridiculously expensive for something that is probably causing cancer, it is all over the lexus boards that this is happening and they won't do anything unless if there is a recall!

Filed Incident Unknown or otherNHTSA 10542266
Suspension

In early december 2010 on my way to drop off an passenger at the ontario airport, ontario, ca my left front end felt like it fell in a pot hole. A tow truck was called as the left front tire was turned completely inward and caused damage on the left fender. The car had to be towed to my home as it was late in the evening around 11pm. I called my insurance company the next morning to file a comprehensive claim, the car was towed to a body shop, vehicle 2003 lexus is 300 which found out that the left side ball...

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joint broke, which caused the left tire to turn completely inward and cause damage on left fender over tire and damage to left front door. The body shop had to replace ball joint and casing, new tire and fix damage to left fender and left door. I checked for any recalls for this particular problem, but have not found any. I was fortunate to have been on a side street when this happen, as I had just exited a freeway going the maximum speed of 65mph and driven to san diego earlier that day. I have had routine maintenance checks up to 120,000 miles I also contacted lexus customer satisfaction on 8/11/11 regarding the incident and they did not have any incident reports. Im writing now because I have notice a couple of other lexus is 300 on the side of the freeway with the tire the same way, within the last couple of years. *Tr

Filed Incident SuspensionNHTSA 10501883
Body, doors & structure

Tl* the contact owns a 2003 lexus is300. The contact stated the dashboard covering was deteriorating due to defective material. The vehicle was taken to the dealer who inspected the vehicle and stated the dashboard cover would need to be replaced. The manufacturer denied assistance with the repair. The vehicle was not repaired. The failure mileage was 39,000 and the current mileage was 43,000. Updated 08/31/11 *bf updated 12/13/11

Filed Incident StructureNHTSA 10413691
Transmission & drivetrainAcceleration & cruise controlCrash

I was sitting in my 2003 lexus is 300 4 door it was a rainy and unusually cool day so I rolled the windows down and with the car idling I listened to some music and contemplated where to eat dinner it being around 5.30 Pm. Suddenly the throttle opened up and the car shot off like a rocket over the curbing through some bushes and into a pond maybe 15 feet away the car was moving so fast that as it was sinking it moved out about 20 feet. It was completely submerged and I was lucky to unbuckle the seat belt and climb...

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out the open window and swim to shore the only injury a sprained ankle. The car was a total loss. Amazingly I was given a ticket for wreckless driving that was dismissed as there were no witnesses the police and the insurance company insisted that cars don't surge like that on their own we know better I was treated like a criminal instead of sympathized with for almost drowning. It was not the mat or a sticky accelerator but I feel an electrical problem due to moisture that made the throttle open up the thing was also that the car was in park! Of course no lawyers would touch it I didn't get hurt bad and they said there was never any successful litigation against the manufacturers for sudden acceleration irregardless of cause. I just feel I need to tell my story and hope that it helps I have the vin # and all that if needed to track the factory made and maybe this will help substantiate a claim by someone who was hurt or help the family of someone hurt or killed. These companies care about profits not people and this culture much change. The other sad part was the police who assumed I did this on purpose I am not insane only an insane person would drive a car into a lake with them inside. That's the boynton beach police for you...Nice huh also I lost my job as a salesman as this took 3 months for me to get paid and I had no transportation! Do you think toyota will pay me for that? *Tr

Filed Incident Power train · Vehicle speed controlNHTSA 10307439
Acceleration & cruise control

Was slowly pulling into parking space when car suddenly accelerated full throttle. Car was carried over parking bumper into bushes beyond, with damages to body and undercarriage over six thousand dollars. *Tr

Filed Incident Vehicle speed controlNHTSA 10292738

Lexus IS300: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
200516020Body, doors & structureA
200429040Body, doors & structureC
2003340101Body, doors & structureD
200245040Body, doors & structureC
2001350103Acceleration & cruise controlD
All IS300 years

2003 Lexus IS300 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2003 Lexus IS300

Does the 2003 Lexus IS300 have any recalls?

NHTSA lists no recalls for the 2003 Lexus IS300 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2003 Lexus IS300?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (12), airbags (6), engine & cooling (4).

How many complaints has the 2003 Lexus IS300 had?

34 complaints have been filed with NHTSA, the first on August 15, 2002 and the latest on July 23, 2024. Of these, 10 describe a crash and 1 a fire, and together they report 8 injuries and 0 deaths.

Is the 2003 Lexus IS300 a reliable vehicle?

Its Safety Index is 35 out of 100 (grade D: more problems than a typical Lexus IS300 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus IS300 years have the most complaints?
What should I do if my 2003 Lexus IS300 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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