The gas pedal will intermittently stop working. Forcing one to pull over, restart the car, and/or have the vehicle towed for repair.
Vehicle safety record
2004 Lexus IS300 Problems, complaints & recalls
Owners have filed 29 complaints about the 2004 Lexus IS300 with NHTSA, most often about the body, doors & structure (7) and the airbags (6). Those complaints describe 4 crashes and 5 injuries. There are no recalls for it. For comparison, the 2003 has 34 and the 2005 has 16.
NHTSA data checked
CAbout as many problems as a typical IS300 year, for its age
#181 most complained-about 2004 vehicle
- Complaints
- 29
- Recalls
- 0
- Crashes
- 4
- Fires
- 0
- Injuries
- 5
- Deaths
- 0
Most common 2004 Lexus IS300 problems
Share of all 29 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
No recalls for the 2004 Lexus IS300
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
29 complaints about the 2004 Lexus IS300
Newest first, as filed with NHTSA by owners. Page 1 of 2.
Engine quit on highway at 65 mph coasted of shoulder of road. Wrecker dropped at dealer. They mis diagnosed a bad coil. Approximately 6 hours later the car quit in same way again. Another repair shop properly diagnosed the problem as an ignitor control module. The original repair co.Community toyota will not take responsibility for the unsafe condition they put me in. Toyota company says they have no control or say in service problems created by dealers. The first question the 2nd repair service ask was the car...
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running rough. I said no it just quit. This question should have been ask by the toyota dealer that did the first repair. Community toyota, baytown texas. I made a good faith effort to get the dealer and toyota co. To acknowledge they made a mistake and take corrective action so they will not do unsafe work in the future. I believe in the interest of public safety some one should see that the mechanic and service manager were properly trained. So they do not make the same mistake in the future and put drivers their passengers and other vehicles at risk. I sent certified letters to dealer and toyota co. Dealer did not respond toyota co. Said they did not get involved with service complaints. Properly training and supervising mechanics has to be somebody's responsibility. Please advise me if you can help.
Sticky residue due to the melting material on the dashboard causes fumes. Fumes are toxic and is getting in the ac and ventilation. Melting dashboard. Sticky residue. Clothes will stick to it. Melts when it gets hot in the car. Currently living in california where it is summer weather 9 out of the 12 months. Please help.
The lexus is300 have the worst dash, I don't understand why lexus didn't have a recall on them as they did for the is250 or the is350. God forbids you park your car at work and at the end of the day when you get in your vehicle and you touch the dash or around the shifter, it feels like it is melting. And sometimes I wonder if there is some type of fume radiating from the dash itself. #2. The throttle body issue-apparently I am not the only one who is having the issue, sometimes it takes off, sometimes it doesn't push air through and there is a 2-3 seconds delay which can cause an accident especially if you are crossing an intersection. I almost got hit twice
Dashboard is melting and has become sticky and rubs off on clothing. This includes the passenger side airbag surface. This happens when vehicle is parked in the sun.
Melting dash board to include passenger side airbag cover, leaves residue on your hand when you touch it regardless of where the vehicle is parked in cool or hot areas.
Dashboard has been melting since I bought the car brand new in 2005. It had 300 miles on it. It has had a stuck vent since 8 bought it on to of the dash and the repaint that now looks like crap. Back to the original issue of the melting dashboard. I have been burnt by the melting whatever it is make of. It has stuck to my hand and left a blister. Would like to know why others models were recalled and not the 2004 is300???? Odviously there are a lot out there that are having this same issue. If you are researching to buy a lexus save your money!
I have a 2004 lexus is300 and have the same dash melting issue that other people is having. Starting from 2007 the dash started to melt and took to deal back then and they refuse to do anything. Recently got a letter for warranty enhancement notice for my other 2007 lexus es350 with same issue of melting dash. I think lexus should also do a replacement for all 2004 is300 for dash problem.
The dashboard on my lexus is300 is melting and reflects off the windshield during the daytime causing a terrible glare that at times affects driving vision. This is the same problem that lexus has identified in other lexus vehicles (06 and up is, ls460 etc)and will replace those dashboards. I have contacted lexus customer service and took my vehicle to the dealer for inspection. The decision by lexus customer service is they refused to approve my dashboard due to the age of the vehicle. I'm also worried that there...
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might be chemicals that can effect health coming out of the dash board causing it to melt. Can this melted dashboard effect the passenger airbag by melting ? My vehicle is in the garage at home and work. Please help to get lexus to replace my defective dashboard.
2004 Lexus is300 purchased from the original owner in 2008. As evidenced by many claims on different lexus/toyota vehicles the dashboard and center console is "melting." 2006 And up lexus is models have an existing recall. 2002-2005 Lexus is models do not have this recall although the issue is exactly the same. Being a father of a 5-year old daughter who rides in this vehicle my safety concerns are threefold... 1. Fumes and/or vapors being released into the air and being inhaled by myself and/or daughter. 2. Airbag panel is affected and worries me that deployment might be affected. 3. Glare on the inside of my windshield from melting plastic.
The dashboard is melting. When touched it leaves prints and feels sticky. It's been on going for a few years and has gotten worse. I'm concerned it may be toxic.
STICKY MELTING DASHBOARD. *TR
The dashboard on my 2004 lexus is300 is melting; feels sticky to the tough, fingerprints can occur, scratches very easily, as time goes by it becomes less and less attractive, have to be extremely careful with it, and while cleaning it. I contacted lexus and there is no remediation on their part. *Tr
My 2004 is300 was involved in an accident at approximately 30 mph and no air bags deployed. The other vehicle (saturn) hit my car on the front driver side, damaging the suspension, fender, bumper, and surrounding parts. After impact my car went up the curb, over some large rocks and rested on an incline. I suffered neck, shoulder, and back pain and was treated by a chiropractor. No air bags deployed at any time. My car was repaired and I am currently driving it. *Tr
My dashboard is melting. The plastic is sticky and leaves a black film on anything that touches it including fingers and clothing. The black residue is very difficult to get off once it is on something. Just washing hands multiple times with soap and water is not enough to remove it. *Tr
Dashboard has been deteriorating for several years. Contacted dealer and lexus headquarters and was told they did not have to do anything as car was no longer under warranty. I expect better from a so-called luxury vehicle. My daughter's 1998 acura's dashboard is still pristine. Not only does the melting material leave black marks on anything it touches, but I am concerned about toxicity. *Tr
The dash board is melting since 2007, lexus did not do any more than change passenger air bag cover that after a wile starter melting again, they blame at sun exposure, the car is always in the garage and is used very little today the mileage is 48,000, we complained to lexus a little after the warranty was over with no result. We are afraid of toxicity that can affect our health we express this to lexus and they dismissed our concern. *Tr
My 2004 lexus is 300 has a melting dashboard. The dashboard has become sticky to the touch and leaves marks when you touch it. *Tr
Tl* the contact owns a 2004 lexus is-300 equipped with nexen n-5000 tires (n.A), line size 215/45/17. The contact stated that he noticed large circular cracks on the sidewall of three of the four tires. The vehicle was taken to an independent mechanic. The technician verified the failure and advised the contact that the problem was a manufacturing defect. The manufacturer was made aware of the failure. The tires were replaced. The dot number was not available. The failure mileage on the vehicle was 91,000. The failure mileage of the tires was 15,000. *Tr
There is a dangerous pothole eastbound on lie near fresh meadows exit. Due to heavy traffic, the pothole was unavoidable as we were less than 20 feet between the car ahead of us. The pothole was on the middle lane. It resulted in a flat, a tow, and a brand new tire replacement.
Tl*the contact leased a 2004 lexus is300. The contact stated that while driving 5 mph, the vehicle unintentionally accelerated, drove over a curb, and crashed into the steps on a railing of a building. The contact continued to apply pressure to the brake pedal in order to gain control of the vehicle. A police report was filed, but she did not receive a copy. The vehicle was repaired at the insurance companies expense. The weather was not a factor. The approximate failure mileage was 34,527. Updated 06/03/10.*Jb
On the morning of december 22, 2009, at approximately 6:30 am, on the northbound on ramp to i-25 at castle pines north, castle rock, co my 2004 lexus is 300 accelerated out of control. Stomping the brakes hard did not stop the acceleration. The only thing going through my mind at the time besides stopping the car, was the family of four in california that died in a rented lexus that accelerated out of control. I was about at the end of the on ramp, and I knew I could not merge onto i-25, when standing on the...
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brakes stopped the acceleration, and I was then able to get the car stopped. After calming down, I drove my car into work ( about 20 miles) and called kuni lexus of littleton, co. Kuni lexus informed me at that time I needed to report this incident to toyota headquarters before kuni lexus could do anything, so I called toyota and reported the incident, then called kuni lexus back, told them what happened and arranged to have my car towed to the dealership. Kuni lexus had my car for a week, and did not find anything wrong with the car. They did note that my floor mats were not hooked into place. The floor mats were the first thing I checked, as I had heard the floor mat theory. The mats were in place when I checked them, before I had my car towed to the dealership. *Tr
Car failed to stop at a red light under normal braking because engine failed to decelerate when pressure was removed from the pedal. Maximum force was applied to the brake pedal. The brake anti lock feature was activated and a collision with the stopped car ahead was barely averted. When stopped, the engine reverted to normal idle. The problem did not recur. Examination by a mechanic at the dealers shop failed to identify a computer fault or other cause. The car was returned without repair. I am not...
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satisfied that a stuck throttle is not a repairable or abnormal condition. It seems to me be highly dangerous and merits more than a "well, its working now so come back when if it happens again." Sort of response. *Tr
Tl*the contact owns a 2004 lexus is 300. The contact experienced two tire failures, in which they spontaneously flattened. She has low profile chrome-plated wheels. She took the vehicle to a tire repair shop and was informed that the inside of the chrome wheels was corroded and did not seal properly during inflation. As a result, air inevitably leaked from the tires. The technician also stated that she needed to replace all four wheels. The contact is in the process of notifying the manufacturer. The failure mileage was 40,000 and current mileage was 44,000.
Front windshield crack with no rocks hitting it on the bottom mid passenger side. Cracked all the way to the bottom mid driver side about 2ft long. Also started to crack from the mid corner of the passenger side. About 6 inches long. I believe its due to body flex stress that the windshield cracked.*Tr
Lexus IS300: every year compared
All IS300 years2004 Lexus IS300 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Lexus IS300 | 29 | 0 | C | |
| 2004 Lexus RX330 | 327 | 5 | F | Compare |
| 2004 Lexus ES330 | 190 | 1 | D | Compare |
| 2004 Lexus GX470 | 85 | 1 | F | Compare |
| 2004 Lexus LS430 | 36 | 0 | C | Compare |
| 2004 Lexus IS300 Sportcross | 29 | 0 | - | Compare |
| 2004 Lexus LX470 | 18 | 3 | D | Compare |
| 2004 Lexus SC430 | 14 | 1 | C | Compare |
| 2004 Lexus GS300 | 8 | 0 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Lexus IS300
Does the 2004 Lexus IS300 have any recalls?
NHTSA lists no recalls for the 2004 Lexus IS300 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.
What are the most common problems with the 2004 Lexus IS300?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (7), airbags (6), acceleration & cruise control (4).
How many complaints has the 2004 Lexus IS300 had?
29 complaints have been filed with NHTSA, the first on January 19, 2005 and the latest on September 11, 2018. Of these, 4 describe a crash and 0 a fire, and together they report 5 injuries and 0 deaths.
Is the 2004 Lexus IS300 a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Lexus IS300 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Lexus IS300 years have the most complaints?
2002 (45), 2001 (35), 2003 (34). See every Lexus IS300 year compared.
What should I do if my 2004 Lexus IS300 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data