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Vehicle safety record

1996 Lexus LS400 Problems, complaints & recalls

Owners have filed 19 complaints about the 1996 Lexus LS400 with NHTSA, most often about the electrical system (3) and the engine & cooling (2). Those complaints describe 4 crashes and 1 fire. It is covered by 2 recalls, the latest in May 2006 for the exterior lighting. For comparison, the 1995 has 39 and the 1997 has 13.

NHTSA data checked

BFewer problems than a typical LS400 year, for its age

#132 most complained-about 1996 vehicle

Complaints
19
Recalls
2
Crashes
4
Fires
1
Injuries
0
Deaths
0

Most common 1996 Lexus LS400 problems

Share of all 19 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

1996 Lexus LS400 recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Exterior lighting

06E04900027,176 vehicles affected

The problem
Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. Some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, Lamps, reflective devices, and associated equipment.
The risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
The fix
Ck motorsport will notify owners and replace the noncompliant lamps free of charge. The recall began on july 1, 2006. Owners may contact ck motorsport at 1-909-610-7211.

Electrical system: starter assembly

98V01600047,525 vehicles affected

The problem
Vehicle description: passenger vehicles. Due to improper assembly of the terminal for the starter motor magnetic switch, an electrical short circuit can occur if electrically-conductive liquid, such as road splash with deicing salt, enters this area.
The risk
A starter motor no-start condition or an underhood fire can result.
The fix
DEALERS WILL REPAIR THE MAGNETIC SWITCH.

What owners say

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19 complaints about the 1996 Lexus LS400

Newest first, as filed with NHTSA by owners.

Engine & coolingCrash

Per lexus technical service bulletin eg002-97, which doesn't appear on the nhtsa website but which can be found online by clicking on the link from post #77 at this web page: http://us.Lexusownersclub.Com/forums/topic/15699-9596-ls400-low-idle-engine-dies-and-jerking-thre/page-6 my '96 ls400 has the same engine-stall-at-idle-after-continuous-long-drive problem as every other early production car made with vins before [[redacted]]. Go on the highway, drive 50 miles, exit, the car idle speed drops to where the...

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car stalls out. Put it into neutral, turn the key, it starts right back up, no more problem. Or, drive on the highway, drive 50 miles, encounter stop-and-go traffic, the idle speed drops to where the car stalls out. Put it into neutral, turn the key, it starts right back up, no more problem. I got tapped by the car behind me when at 1 mph I was coming to a red light exiting the freeway and the car died, the light turned green and it took me a frantic moment to try putting the car into neutral and restarting it while stopped in the middle of traffic. This is a clear safety issue that lexus clearly knows about (see eg002-97) but which the nhtsa has done nothing about vis-a-vis a recall, even though lexus themselves fixed the problem in later-production '96 ls400s. The problem is in the engine control module software, resulting in a fix and a new part # for the ecm, going from 89661-50302 to 89661-50303. Doing a google search one can find many forums where people describe having the problem and fixing it with the changed ecm. I just bought the car used and had no idea this problem existed. Lexus corporate refuses to pay for the swapout, saying the warranty period is past. The same problem affected '95 ls400's -- see nhtsa complaints 10692841, 10483633, 10438716, 10067491, etc. Nhtsa - help, make them do a recall & give us the fix. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Engine and engine coolingNHTSA 10836184
Other & unknownCrash

The nhtsa website for reporting/displaying vehicle safety problems for my 96 lexus ls400 (safercar.Gov) shows there were only 12 service bulletins, yet in fact there were many many more not shown on the nhtsa site. Going to the site www.Alldatadiy.Com/tsb/31/96310210.Html one can see a complete list of service bulletins, 108 by my count. A similar disparity in lists applies to the nhtsa website for the 95 ls400, which on www.Alldatadiy.Com/tsb/31/95310210.Html shows 128 service bulletins apply, but a nhtsa...

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website safercar.Gov search only shows 12, same number it shows for 96. Now obviously the two years aren't in reality going to have the exact same number of service bulletins, yet that is what the nhtsa site shows, 12 each year, both way short of the real numbers of 128 and 108 bulletins, respectively, for the 95 and 96 model years. This issue of incomplete data at the nhtsa makes it difficult to reference a particular service bulletin when reporting a serious safety issue with a particular car because it seems the nhtsa has no knowledge of all the relevant bulletins and so cannot verify that the manufacturer knows about and has a fix for a particular problem but has nonetheless failed to elevate it to the level of a recall, leaving the poor owners to fend for themselves if they bring in a car with a problem and the dealer fails to diagnose the problem as one described in one of their own service bulletins. Nhtsa needs to get its data-updating process fixed so all the service bulletins for a vehicle appear on their own safercar.,Gov site, for use by people creating complaints as well as by the nhtsa investigators themselves, so people can request that nhtsa elevate serious safety problems (like the one in lexus technical service bulletin eg002-97, where cars stall when idling on the freeway) to the level of a recall and not just a bulletin given to dealers.

Filed Incident Unknown or otherNHTSA 10816137
Electrical systemEngine & cooling

Tl* the contact owns a 1996 lexus ls400. The contact stated that the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 116,000. Updated 02/23/16*lj updated 05/04/18*jb *tr

Filed Incident Electrical system · EngineNHTSA 10808803
Fuel system

Driving vehicle down freeway started smelling gasoline odor. Drove straight to nearest toyota dealer. To make a long story short, the seams of the fuel tank had split open. Since the fuel tank is located in the trunk the fuel drained into the cabin of the vehicle and also was spilling out on the drive of the dealership when I arrived. Tejas toyota in humble, tx. The dealer personnel immediately took the vehicle to a remote location on their lot due to the great possibility of an explosion. I contacted lexus to...

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notify of the situation, received an incident number. Car was repaired, when complete I notified lexus, they seemed not to care much, offered to make me an appointment at a lexus dealership to verify the toyota dealer had installed the new parts correctly for a charge. That is after paying over $2,300.00 For a new fuel tank. They closed the incident report much to my dismay. The money is not the issue but my concern that this might be an age issue that could affect others. I had put out a cigarette just before a full tank of fuel emptied into the vehicle. Oh and yes I had filled the tank just before the incident. I do possess this original defective tank. Tejas toyota can verify all of this information and the tank is available for inspection at my home. *Tr

Filed Incident Fuel system, gasolineNHTSA 10515276
Electrical systemFire

Tl* the contact owns a 1996 lexus ls400. The contact attempted to start the vehicle when the battery caught on fire at the positive post. He stated that he was able to extinguish the fire yet the vehicle would no longer start. The vehicle was taken to a local mechanic for the failure where the mechanic advised him of a recall under nhtsa campaign id number: 98v016000 (electrical system; starter assembly). He then called the manufacturer and was advised that the recall work had previously been performed on the...

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vehicle. The mechanic advised him that the starter, battery and battery cables would need to be replaced. The contact also stated that he was unable to shift gears. The vehicle was not repaired. The approximate failure and current mileage was 170,000.

Filed Incident Electrical systemNHTSA 10394168
Seats & seat belts

Vehicle was having a problem with the seat belts retracting. The seat belt did not go back into its original position after it was extended. Provide further details. *Nm

Filed Seat beltsNHTSA 10064857
Acceleration & cruise controlCrash

SUDDEN ACCELERATION. *AK

Filed Incident Vehicle speed controlNHTSA 10061846
Fuel system

There was a strong fuel smell inside vehicle. Vehicle was inspected by dealer 5 times before fuel tank was replaced.*Ak

Filed Incident Fuel system, gasolineNHTSA 8004289
Visibility & wipers

As highway speed is increased frontal/side wind off windshield caused at two different times for me to have to realign the car on the roadway due to this problem, also as the speed increases the inside of the car is noisy.*Ak

Filed Incident VisibilityNHTSA 737558
Brakes

The brake rotors are experiencing premature warping. *Mjs

Filed Incident Service brakes, hydraulicNHTSA 558282
Wheels & tires

Left rear tire had a separated tread and a buldge causing the vehicle to vibrate while driven. Nlm bridgestone (dot eal6146 size 225/60r16-97v er-33)

Filed Incident TiresNHTSA 548520
SteeringCrash

After making a complete stop vehicle rolled for about 4-5 feet causing a rearend collision. Dealer could not determine the cause. *Ak

Filed SteeringNHTSA 845454
Brakes

REAR BRAKES MAKE NOISE WHEN ENGAGING.

Filed Service brakes, hydraulicNHTSA 544565
Wheels & tires

WHEEL RIMS RUSTED RESULTING IN FAILURE.

Filed Incident WheelsNHTSA 604505
Electrical system

BATTERY FAILED.

Filed Incident Electrical systemNHTSA 605372
Visibility & wipers

Driver's exterior rear view mirror vibrates while driving, distorting driver's vision.

Filed Incident VisibilityNHTSA 516746
Equipment & accessories

POOR RADIO RECEPTION.

Filed Incident EquipmentNHTSA 602524
Other & unknown

Cannot read clock and temperature display due to sunshine/potential hazard if driver if concentrating on trying to read display rather than the road.

Filed Incident Unknown or otherNHTSA 509287
Lights

LOW BEAMS ARE INCORRECTLY ADJUSTED. *AK

Filed Exterior lightingNHTSA 984133

Lexus LS400: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
200012130Acceleration & cruise controlB
199922170Acceleration & cruise controlF
199844170Acceleration & cruise controlD
199713221BrakesB
199619241Electrical systemB
199539240Seats & seat beltsC
199468030Electrical systemD
199365051Electrical systemD
19928020Electrical systemA
All LS400 years

1996 Lexus LS400 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 1996 Lexus LS400

Does the 1996 Lexus LS400 have any recalls?

Yes - NHTSA lists 2 recalls for the 1996 Lexus LS400: exterior lighting (May 2006); starter assembly (January 1998). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 1996 Lexus LS400?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (3), engine & cooling (2), fuel system (2).

How many complaints has the 1996 Lexus LS400 had?

19 complaints have been filed with NHTSA, the first on May 6, 1996 and the latest on December 27, 2015. Of these, 4 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.

Is the 1996 Lexus LS400 a reliable vehicle?

Its Safety Index is 62 out of 100 (grade B: fewer problems than a typical Lexus LS400 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus LS400 years have the most complaints?
What should I do if my 1996 Lexus LS400 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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