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Vehicle safety record

1996 Lexus ES300 Problems, complaints & recalls

Owners have filed 40 complaints about the 1996 Lexus ES300 with NHTSA, most often about the engine & cooling (13) and the airbags (6). Those complaints describe 9 crashes, 3 fires, 9 injuries and 3 deaths. It is covered by 1 recall, the latest in November 1999 for the steering wheel / handle bar. For comparison, the 1995 has 38 and the 1997 has 45.

NHTSA data checked

DMore problems than a typical ES300 year, for its age

#104 most complained-about 1996 vehicle

Complaints
40
Recalls
1
Crashes
9
Fires
3
Injuries
9
Deaths
3

Most common 1996 Lexus ES300 problems

Share of all 40 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

1996 Lexus ES300 recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Steering wheel / handle bar

99V307000540,037 vehicles affected

The problem
Vehicle description: passenger vehicles. The steering wheel set nut may not have been sufficiently tightened causing steering vibration and looseness.
The risk
THIS CAN RESULT IN A LOSS OF VEHICLE CONTROL.
The fix
DEALERS WILL TIGHTEN THE STEERING WHEEL SET NUT.

What owners say

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40 complaints about the 1996 Lexus ES300

Newest first, as filed with NHTSA by owners. Page 1 of 2.

Fuel system

Tl* the contact owns a 1996 lexus es300. The contact stated that while parked, a strong odor of fuel was coming from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the fuel filler neck needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 111,340. Updated 03/24/15*lj updated 10/19/2015*js

Filed Incident Fuel / propulsion systemNHTSA 10668699
SteeringSuspension

Was driving home from shopping and went to turn left and all of a sudden the car did not respond smoothly and I almost lost control. Took it to the mechanic and had a lower control arm put in because of a bad bushing but was told the rack and pinion is also bad. There is a lot of play in the steering now. *Tr

Filed Incident Steering · SuspensionNHTSA 10568716
Engine & coolingFuel system

I smelled what I thought was transmission fluid or anti-freeze. The next day my wife smelled gas and some friends called my cell to tell me gas was running out from under the car. I could not find a leak under the car. I lifted the hood and found gas running down the side of the engine. After taking the lexus cover off the engine, I found gas shooting straight up into the air. It was coming from a vacuum line that had popped off. I re-attached the line and started the engine. The line popped off and gas again shot...

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straight into the air. I replaced the vacuum line. It stayed on but the gas ran through a nearby switch and onto the engine. It took me a while to figure out the gas should not be going through the vacuum line. The fuel pressure regulator had mal functioned and allowed the gas to go through the vacuum side of the regulator. While driving the regulator had allowed over 10 gallons of gas to pour directly over my engine. It bothers me how easy it would have been for the car, my wife and me to go up in flames. I would hate to have someone die because I failed to warn people of this defect. I do have the defective part. *Tr

Filed Incident Engine · Fuel / propulsion systemNHTSA 10514170
Electrical systemEngine & coolingFire

Car exploded and started fire in the garage after the car had been parked for approximately 20 minutes. Got home from work and stop at grocery store. Parked car in garage and brought in some groceries. About 10 - 15 minutes later went out to get paper products (tp and paper towels) out of trunk. There was nothing out of the ordinary, no smoke, no fire, no noise. Went in side put away everything and started to cook. Heard loud explosion noise. Went to the garage and opened the door. Hot, heavy black smoke and...

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chemical odor came pouring into the house. I could see flames to the left. It was very hot and there was some liquid mixed in, and the garage was pitch black yet it was a very sunny day with the sun pointing at the garage. Because it was so dark, it looked like the garage doors were closed, but actually, one side was open, but I didn't know because it was so black. Couldn't see anything, and my arm was so hot trying to open garage door at wall switch, burned all the hair off my arm. I then left house, 911 was on the way. Garage caught on fire, everything in garage burned or melted, including my car. Interior hall, all fixtures in hall and bath burnt or melted, extensive smoke damage to entire home. Thousands of dollars and almost 10 months in a hotel. Cars are not supposed to explode or start fire when they are off, parked for 20 minutes in your garage. *Tr

Filed Incident Electrical system · EngineNHTSA 10491604
Acceleration & cruise controlCrash

Tl*-the contact owns a 1996 lexus es300. While the contact was driving approximately 15 mph, a loud noise was coming from the engine. The vehicle increased acceleration unexpectedly. The ignition was turned off. The vehicle continued and crashed into the side of a building. There was no injury. The vehicle was towed to an authorized dealer for diagnostic testing. The insurance company stated the failure was related to an acceleration issue. The failure mileage was unavailable. The current mileage was 100,000.

Filed Incident Vehicle speed controlNHTSA 10320277
Electrical system

Dt*: the contact stated the panel in the dash failed and nothing in the dash could be seen. The vehicle was taken to a dealership were a diagnostics test was performed. It was determined that the instrument cluster panel needed to be replaced. No repairs were made. The manufacturer has been alerted. Updated 3/9/2006 - *nm

Filed Incident Electrical systemNHTSA 10150421
Engine & cooling

1996 Lexus es300; sludge build-up; excessive oil consumption; white smoke on start-up; dealer says the engine needs to be rebuilt at a cost of about $7000. This is the same problem that toyota/lexus has acknowledged for 1997 to 2001 models with the v-6 engine. Why won't they honor the repair to the engine for a 1996 model? *Nm

Filed Incident Engine and engine coolingNHTSA 10137705
Fuel system

Check engine light came on. Servicing dealer replaced o2 sensor - bank 2, sensor 1, part number 89465-33080 - dealer listed as $183.30 For the part while warranty company listed as $128.11 For the same part. When checking warranty coverage, was told warranty did not exist - paid $1,860.00 To bredemann lexus in glenview for the warranty on 6/14/03. *Ak

Filed Incident Fuel system, otherNHTSA 10058211
Electrical system

BATTERY EXPLODED.*AK

Filed Incident Electrical systemNHTSA 10058210
Engine & cooling

Engine failed (seized up) due to oil sludge, despite the fact that the car's oil had been regularly changed. In fact, the car's oil was changed every 3-4,000 miles, not every 5,000 as recommended by lexus. Car was also completely serviced by lexus at 70,000 miles and they obviously didn't look at the engine very well . . . There must have been evidence of sludge by that time.

Filed Incident Engine and engine coolingNHTSA 10071144
Engine & cooling

My oil light came on in march. I took the car to the lexus dealer on 141 in norcross because I knew my 3 year warrenty ran out in may. The lexus dealer told me that the oil was not flowing properly. He suggested the previous owner did not change the oil and the oil became caked to the engine. The oil was then braking up in pieces and clogging the engine. He said I needed to get another car. I still had payments left (around 6k) and could not afford it. In october, the engine broke. I called lexus and they told me...

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they can't to anything for me. They wanted 11.5K for a new engine. I had to pay $5,037.49 For a new engine to baron's garage. I changed my oil religiously every 3,000 miles. Please call me at 678-642-9913, I want my money refunded

Filed Incident Engine and engine coolingNHTSA 10071126
Engine & cooling

"Check engine" light illuminates intermittently, blue exhaust smoke on startup, excessive oil consumption, gelled oil or sludge present beneath oil filler cap on valve cover after going to lexus the best they would offer was to eat the parts cost, about $500 but I would still have to pay $1500 for a head job that anyone else charges $950 for

Filed Incident Engine and engine coolingNHTSA 10069733
Engine & cooling

Engine oil sludge we spent a total of 2716.00 For a used engine, the mileage 109,313, I bought the engine on march 10, 2003....And the breakdown occured about a week prior..

Filed Incident Engine and engine coolingNHTSA 10069567
Engine & cooling

Engine seized in december 2000. Lexus said it was out of warranty. Suggested I find a third party to put a new engine in the car which I did.

Filed Incident Engine and engine coolingNHTSA 10068987
AirbagsCrash1 injury1 death

Airbag over-sensitivity defect.*Mr the consumer feels that the air bag was too sensitive. The vehicle was involved in an accident in which the drivers side bumper and quarter panel was damaged. Both front air bags deployed. An infant car seat , with the consumer child fastened inside, was in the front passenger's seat facing rearward. The impact of the air bag caused fatal injuries to the child. *Nm

Filed Incident Air bagsNHTSA 10042056
Engine & cooling

Engine check light intermittently on, blue exhaust in engine smoke, abnormal oil consumption, gelled oil or sludge present inside valve cover below oil filler cap. Called lexus america, brought car into dealer, they tell me I must pay $2,071.06 For repairs and pretend not to know of this common 3.0L v-6 engine problem that is extensively documented on the internet and that lexus has already started reimbursing car owners starting with 1997 models.*Ak

Filed Incident Engine and engine coolingNHTSA 10029186
SteeringCrashFire

Steering wheel locked . Luckily while parked. Car towed to lexus of marin. Bill 3000. Mileage on car between 40-50000

Filed Incident SteeringNHTSA 10000002
Engine & cooling

Excessive blue smoke comes out of the tailpipe. Engine oil consumption is very high. Engine damage due to oil gelling/sludge. *Ak

Filed Engine and engine coolingNHTSA 764396
Suspension

Tried to veer slightly left. Car went over 3 lanes of expressway.Tried r then l 4 times and braked, but each time went over all lanes and idn't stop. Wound up 180 degrees facing the wrong way stalled. Miraculously all the drivcers behind had just stopped. Thought it was my driving technique. 2 Days later wheel hard to turn. Sent for service and steering pump leaking, power steering rack broken. *Ak transmissison gasket fluid defective,vane pump defective.

Filed Incident SuspensionNHTSA 763561
Seats & seat beltsBody, doors & structureCrash1 injury1 death

Lexus es300 left road and flipped one time. Driver's door came open and buckled seatbelt did not hold driver in car. Driver's head ended up under the driver's side roof door jammed and killed instantly.*Ak

Filed Incident Seat belts · Latches / locks / linkagesNHTSA 763394
Engine & cooling

I just recently purcharsed this car and I am already $1000.00 In the hole and looking at $2000 just to be able to drive it.It was a lemon from the start and nobody is willing to cover are assit with the repair just trying to see what legal options I have .I have'nt made a payment on it yet ,but it's undriveable at this point. No safetyd efect listed. *Ak

Filed Incident Engine and engine coolingNHTSA 759352
Engine & cooling

While driving engine check light would come on. Engine blew due to sludge(hard oil in engine). Vehicle was repaired in november. The problem arose again in december. There was main bearing damage, too severe to repair and has had problems with the rear main oil seal. *Jg *ak

Filed Incident Engine and engine coolingNHTSA 8004190
Electrical system

Dangerous. Could not turn off car except to disconnect negative terminal on battery. Very dangerous. Took almost 10 minutes to turn off car. Removing key did nothing. This is a hazard to all. Could have been disastrous. Lexus was notified. *Ak

Filed Incident Electrical systemNHTSA 752249
Visibility & wipers

While defogging rear window glass popped out inside of vehicle into little pieces. Dealer has been notified. Please provide further information.*Ak

Filed VisibilityNHTSA 884770
Steering

Steering system failed while driving. Steering became very loose. Heard noises coming from steering column. Took vehicle to dealership. Was informed that rack and pinion steering unit needed to be replaced.*Ak power steering pump also needed replaced. *Slc

Filed Incident SteeringNHTSA 884381

Lexus ES300: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
2000630174Transmission & drivetrainD
199937053Engine & coolingB
1998551131Seats & seat beltsD
199745262Seats & seat beltsC
199640193Engine & coolingD
199538152Electrical systemB
199439160Seats & seat beltsB
199343054Electrical systemC
199237141Transmission & drivetrainC
All ES300 years

1996 Lexus ES300 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 1996 Lexus ES300

Does the 1996 Lexus ES300 have any recalls?

Yes - NHTSA lists 1 recall for the 1996 Lexus ES300: steering wheel / handle bar (November 1999). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 1996 Lexus ES300?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (13), airbags (6), steering (5).

How many complaints has the 1996 Lexus ES300 had?

40 complaints have been filed with NHTSA, the first on October 7, 1996 and the latest on December 29, 2014. Of these, 9 describe a crash and 3 a fire, and together they report 9 injuries and 3 deaths.

Is the 1996 Lexus ES300 a reliable vehicle?

Its Safety Index is 37 out of 100 (grade D: more problems than a typical Lexus ES300 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus ES300 years have the most complaints?
What should I do if my 1996 Lexus ES300 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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