- The problem
- Vehicle description: passenger vehicles equipped with a three-spoke style steering wheel. During air bag deployment, it is possible that the bottom seam of the front driver's side air bag module cover (horn pad) could be torn away allowing the bottom portion of the cover to completely detach from the air bag module.
- The risk
- If this should occur, there is a possibility that the detached bottom portion may strike the driver causing personal injury.
- The fix
- Dealers will replace the driver's side air bag module. Owner notification began december 28, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331 or lexus at 1-888-333-9376.
Vehicle safety record
2002 Lexus ES300 Problems, complaints & recalls
Owners have filed 185 complaints about the 2002 Lexus ES300 with NHTSA, most often about the transmission & drivetrain (57) and the acceleration & cruise control (55). Those complaints describe 45 crashes, 10 fires and 29 injuries. It is covered by 2 recalls, the latest in December 2001 for the frontal. For comparison, the 2001 has 38 and the 2003 has 140.
NHTSA data checked
FFar more problems than a typical ES300 year, for its age
#62 most complained-about 2002 vehicle
- Complaints
- 185
- Recalls
- 2
- Crashes
- 45
- Fires
- 10
- Injuries
- 29
- Deaths
- 0
Most common 2002 Lexus ES300 problems
Share of all 185 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Lexus ES300 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Vehicle description: passenger vehicles. The left front brake tube may have been deformed prior to vehicle delivery due to improper installation of a coil spring spacer that was installed to prevent damage to the vehicle during transportation.
- The risk
- If the brake tube is deformed significantly, it could contact the inner fender panel, and eventually cause damage to the tube due to vibration during driving. Brake tube damage could also lead to brake fluid leakage after extended use of the vehicle.
- The fix
- Dealers will inspect the front brake line and, if necessary, replace the line. Owner notification began january 1, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact lexus at 1-888-333-9376.
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
185 complaints about the 2002 Lexus ES300
Newest first, as filed with NHTSA by owners. Page 1 of 8.
The contact owns a 2002 Lexus ES 300. The contact stated that while driving approximately 5 MPH in the driveway and turning into the garage, the vehicle unintentionally accelerated, hit a beam, drove through the garage wall, and into the dining area of the residence, crashed into the furniture, and stopped. The air bags did not deploy. The contact noticed sparks and smoke coming from the dashboard after the impact. There was no injury sustained. There was property damage. The contact stated that she had previously...
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filed a complaint regarding the vehicle's sudden and unintended acceleration. A report police was filed with the police. The vehicle was towed to a tow yard and was later towed back to the residence. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 110,000.
During a trip on the highway the accelerator was to low and take harder to accelerate the car. When we arrived home close to parking end the car suddenly accelerated while I was using the brakes pedal. I was lucky to stop on time. Thanks for your attention.
I tried to start my car out of no where it wouldn't start no warning or anything I checked the starter that wasn't it I'm not sure off it's the engine or an electrical problem
Tl* the contact's mom owned a 2002 lexus es 300. The contact stated that while driving at 3 mph, the vehicle began to emit a thick white, yellowish smoke from the driver side headlight without warning. As the contact attempted to pull the vehicle over,the vehicle began to lose power as a bystander altered the contact that the vehicle was on fire. The contact immediately exited the vehicle and the authorities were called to the scene. The fire department arrived at the scene and was able to extinguish the fire. A...
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police and fire report was filed at the scene. Due to the fire, the vehicle was destroyed and was towed to an independent mechanic. No injuries were suffered as a result of the fire. The manufacturer nor the dealer have yet to be notified of the failure. The failure mileage was approximately 173,000.
When I stop and try to accelerate the car hesitate and then starts to jerk. If I give it heavy gas it drives normal
Car began to lurch, stopped, smoke and flames began coming out of front of car. Fire enlarged, several small explosions. Firemen put out fire, but front half of car totally burnt. *Tr
I bought this car from all auto sales. The same day, less than an hour later I attempted to drive the car home and it broke down in front of a red light. The salesman reassured me that nothing was wrong with it. I tried to start it back up and it wouldn't start so I had to push it to the side of the road, while pregnant and two kids present. It was sold to me "as is" and I have no temp tags and I'm expected to pay a bi weekly car note. I had to payout of pocket for a tow truck and at this point I just want my money back it's only been two days and I'm already experiencing problems out of this vehicle. Please help.
This is the 2nd 2002 lexus es300 ive owned with half the miles of the 1st one...Yet both cars catalytic convertors failed!! How is that possible at only 136k miles the catalytic convertor needs to be replaced!! The 1st car had almost 268k miles which I felt the catalytic convertor failure wasnt as surprising...But between my boyfriend and I we have owned 4 lexus vehicles: 1997 es300 1999 rx300 and 2 es300 and all of them had catalytic convertor failures!!! I was told by a mechanic as long as you put in the correct fuel and correct oil the convertors should last forever!! So why is it that lexus cars convertors fail as low as 136k miles!! Thats rediculous!!
On the night of august 20, 2019, at 9:45, I parked my lexus es 300 and went inside the local acme. Acme is approx miles from home. I entered the store and heard over the intercom all shoppers had 12 min before closing. I quickly shopped, and upon exiting the store, my car had a significant fire, and the fire company that was across the street had to respond and put it out. My car had no power, and it mysteriously caught fire. I was given the directive to have it towed immediately by the police and fire co who was...
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on the scene. I quickly grabbed any salvageable personals and had to get a ride home by the police officer. The following day august 21, 2019, aaa towed the vehicle to my home. I had to attach the battery cable to have power for windows and locks along with the trunk. I gathered all my belongings and removed the wire. I called the fire marshall for a report, and he said he couldn't give me a report. It was compromised by being towed. Compromised for towing when I was told or rather demanded to remove the vehicle of the property immediately. I googled the words lexus and fire and noticed by a few posts my issue was not an isolated incident. Therefore, I contacted lexus, who had me tow my vehicle to the local dealer. The car sat and is still sitting for almost three weeks before an inspector looked at it on september 10. 2019. I went to check the only car after and took a video of what I saw. I waited the 30 days for a reply if they'd assume responsibility. I got my letter on the 31st day and they can not identify how the fire started and assume no liability. How does a car mysteriously catch fire parked? Because this issue isn't isolated, is there any recourse action against lexus for damages? I have videos and photos of the damage after the fire and after the inspection.
Tl* the contact owns a 2002 lexus es300. While the contact was stopped in traffic, the vehicle was rear ended at 45 mph by another vehicle. Both the front driver and passenger seats collapsed. As a result, the rear passengers sustained traumatic brain injuries that required medical attention. The driver and front passenger sustained head injuries, but did not require medical attention. The driver of the other vehicle was not injured. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not...
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taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified and did not assist. The approximate failure mileage was 155,000. The vin was not available. *Tt*jb
I replaced the battery on my lexus and it would no longer idle you take your foot off the accelerator and the engine dies.. The computer lost the idle parameters this is dangerous as I turned left off one road to another took my foot from accelarator to brake engine died and I lost power steering almost wrecked most mechanics are aware of this defect lexus refused to admit it google it all over internet
In a commercial parking lot, I shifted from r to d to exit a parking space and, with my foot on the brake pedal, my lexus suddenly sped forward and rammed a parked car, driving it into a 3rd car.
2002 Lexus excelerated on it's own.I was getting on freeway I stepped on gas to go with flow of traffic , then traffic started backing up so I went to use brakes to slow down but car kept excelerating. I had to use both feet to try to stop ,then I felt a pop from gas pedal at that time it stopped excellerating
While driving on a freeway the car made a sudden & brief shutter immediately followed by loss of response by the accelerator pedal. I immediately began to move off the freeway knowing that something was wrong with my car. Upon getting o the off ramp I saw flames coming from around the front left tire. I put the car into park, turned the engine off and exited the vehicle. Within a very few minutes the car was completely engulfed in flames. Passers by who stopped to assist me indicated that they saw flames...
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underneath the car as I was pulling off the freeway. There was no indication of fire (either flames, smoke or gauge indications) for me s the driver until I had exited to the off ramp. The car has been deemed a total loss with cause listed as " undetermined" by the insurance co.
Side airbags near windshield are leaking when it rains. At first it was a slow leak, but really pours in now
Large cloud of white/gray smoke when car sits overnight from previous night driving. After researching online this seems to be a common problem. There was a lawsuit filed because of this. Why not a recall????
Tl* the contact owns a 2002 lexus es300. While driving 30 mph, there were flames and a black substance coming from the engine compartment of the vehicle. The fire department was able to extinguish the fire. A police report was not filed and there were no injuries sustained. The vehicle was towed to an auto body repair center, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000. The vin was unavailable.
Takata recall, my wife was involved in a frontal collision at @35mph in which her airbags did not deploy. I am concerned that since the sensors were knocked off during the impact, what could have happened to prevent the airboys from deploying? She was traveling at 35 mph into an intersection when she ran a red light and t-boned another vehicle. Fortunately the vehicle she hit was a jeep wrangler with a steel side bumper on all sides. So there way minimal damage to the jeep.
Had to replace stater,brakes would start and engine would stop.Had to have brakes replaced,lighting inside would sometimes come on other times no lighting inside.
On 1/8/15 at approx. 9:30 Am, I was driving to work south on hwy 95 near exit 67 . Suddenly, other drivers were frantically waving at me to pull over onto the shoulder of the highway. What they saw ( and which I couldn't), was that there were flames under my car. I pulled over and got out of the car. Within seconds ( not even a full minute), the entire car was engulfed in flames and soon became a complete and total charred mess. Fortunately, I was not physically hurt and a maryland state trooper came onto the scene 2-5 minutes after I got out of the car. The cause of the fire is unknown at this time. *Tr
Tl* the contact owns a 2002 lexus es 300. The contact stated that while driving 30 mph, another vehicle crashed head on into the contact's vehicle. None of the air bags deployed. The contact sustained back, neck, face, and shoulder injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 115,000.
I accelerated from a stop light after it turned green. About 25 feet thru the light I heard the car behind me blowing their horn constantly. I looked in my rear view mirror to see what was going in. Then I thought I notice light smoke coming from my tailpipe. I applied my right turn blinker and pulled to the curve. As soon as I parked, I could see orange colored fire around the front of my car and along the side of my driver/passenger doors. I felt that me and my passenger wouldn't be able to exit the car...
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without be burnt, but I knew we needed to get out immediately. I tried to calmly get my passenger to exit which we did mainly because she hadn't seen the flames. We were able to exit and I immediately call 911 and proceeded to clearing people from near my car. The fire dept and police arrived about 10-15 minutes later. The fire department extinguished the car then left. A police officer stayed until the tow co arrived. The car was towed away and I was given a ride to my residence. *Tr
I own a 2002 lexus es300 and am the original owner. I have enjoyed the experience of driving the car to around 175k miles in nearly 12 years. So far, I did not have any major problems with the car until recently. Last friday, aug 8, 2014, my wife drove the car to a friend's place and was parked in a parallel parking area. There were 3 cars in that parking area including my car in 5 car parking area. The two parking spots behind my car were vacant. My wife was trying to back up to a spot right in front of another...
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car which was parked there. While trying to backup, there was a sudden acceleration of the engine and hit the car right behind and that car went and hit another car that was behind that car. The impact was so much that there was significant damage to my car and another car that was right behind and minor damage to the third car. Not only the damage to one car right behind but displaced its position and direction that it was parked. The third car was pushed over to the curb and was about to hit the pedestrians that were nearby. There were eye witnesses and police were called to the accident scene and reported the incident. After the incident occurred, I was looking to see if there were any issues with sudden acceleration of the cars and any safety recalls. I did notice that there were quite a few complaints about the sudden acceleration and safety issues on 2002 lexus es300. I am kind of disappointed in the way the car malfunctioned and I want to know what nhtsa is doing about it and how it can help victims like me. Thanks and appreciate your response. *Tr
Dealer and finance company claim clean title but documents reflect otherwise. *Tr
When the transmission shifts between first and second gears at a slow steady speed(approx 20mph) the car will frequently violently jerk. My car has 75000 miles and has done it since day one. *Tr
Lexus ES300: every year compared
All ES300 years2002 Lexus ES300 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Lexus ES300 | 185 | 2 | F | |
| 2002 Lexus RX300 | 105 | 5 | C | Compare |
| 2002 Lexus SC430 | 52 | 1 | F | Compare |
| 2002 Lexus IS300 | 45 | 0 | C | Compare |
| 2002 Lexus LS430 | 42 | 0 | D | Compare |
| 2002 Lexus GS300 | 19 | 0 | F | Compare |
| 2002 Lexus LX470 | 10 | 1 | B | Compare |
| 2002 Lexus GS430 | 3 | 0 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Lexus ES300
Does the 2002 Lexus ES300 have any recalls?
Yes - NHTSA lists 2 recalls for the 2002 Lexus ES300: frontal (December 2001); hoses, lines / piping, and fittings (December 2001). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Lexus ES300?
By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (57), acceleration & cruise control (55), engine & cooling (22).
How many complaints has the 2002 Lexus ES300 had?
185 complaints have been filed with NHTSA, the first on November 12, 2001 and the latest on January 28, 2026. Of these, 45 describe a crash and 10 a fire, and together they report 29 injuries and 0 deaths.
Is the 2002 Lexus ES300 a reliable vehicle?
Its Safety Index is 10 out of 100 (grade F: far more problems than a typical Lexus ES300 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Lexus ES300 years have the most complaints?
2002 (185), 2003 (140), 2000 (63). See every Lexus ES300 year compared.
What should I do if my 2002 Lexus ES300 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data