- The problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- The risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- The fix
- Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Vehicle safety record
2020 Lexus LS500 Problems, complaints & recalls
No owner complaints about the 2020 Lexus LS500 have been filed with NHTSA. It is covered by 1 recall, the latest in November 2020 for the fuel pump.
NHTSA data checked
BFewer problems than a typical LS500 year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Lexus LS500 recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2020 Lexus LS500 yet
Lexus LS500: every year compared
All LS500 years2020 Lexus LS500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Lexus LS500 | 0 | 1 | B | |
| 2020 Lexus ES | 18 | 1 | F | Compare |
| 2020 Lexus IS | 7 | 0 | F | Compare |
| 2020 Lexus ES 350 | 5 | 0 | B | Compare |
| 2020 Lexus GX 460 | 5 | 0 | B | Compare |
| 2020 Lexus IS 300 | 2 | 0 | D | Compare |
| 2020 Lexus IS 350 | 1 | 0 | A | Compare |
| 2020 Lexus ES 300H | 1 | 0 | A | Compare |
| 2020 Lexus LC 500 | 1 | 0 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Lexus LS500
Does the 2020 Lexus LS500 have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Lexus LS500: fuel pump (November 2020). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Lexus LS500 had?
None have been filed with NHTSA so far.
Is the 2020 Lexus LS500 a reliable vehicle?
Its Safety Index is 66 out of 100 (grade B: fewer problems than a typical Lexus LS500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Lexus LS500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data