- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
- The risk
- A vehicle that drifts out of its lane increases the risk of a crash.
- The fix
- Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Vehicle safety record
2018 Mack Pinnacle (PI) Problems, complaints & recalls
No owner complaints about the 2018 Mack Pinnacle (PI) have been filed with NHTSA. It is covered by 2 recalls, the latest in April 2021 for the software.
NHTSA data checked
BFewer problems than a typical Pinnacle (PI) year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Mack Pinnacle (PI) recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
- The risk
- Loss of lighting or windshield wiper function can increase the risk of a crash.
- The fix
- Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
What owners say
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No complaints about the 2018 Mack Pinnacle (PI) yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack Pinnacle (PI): every year compared
All Pinnacle (PI) years2018 Mack Pinnacle (PI) vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Mack Pinnacle (PI) | 0 | 2 | B | |
| 2018 Mack GU | 1 | 0 | A | Compare |
| 2018 Mack Granite (GU) | 1 | 4 | C | Compare |
| 2018 Mack Mru | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Mack Pinnacle (PI)
Does the 2018 Mack Pinnacle (PI) have any recalls?
Yes - NHTSA lists 2 recalls for the 2018 Mack Pinnacle (PI): software (April 2021); windshield wiper / washer (March 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Mack Pinnacle (PI) had?
None have been filed with NHTSA so far.
Is the 2018 Mack Pinnacle (PI) a reliable vehicle?
Its Safety Index is 70 out of 100 (grade B: fewer problems than a typical Mack Pinnacle (PI) year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Mack Pinnacle (PI) has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data