- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2008-2019 TerraPro (MRU) and 2019-2022 TerraPro (TE) vehicles. A brake control valve air leak into the attached exhaust hose can create excessive back pressure, causing the parking brake to release unexpectedly.
- The risk
- The unexpected release of the parking brake may allow the vehicle to rollaway, increasing the risk of a crash.
- The fix
- Dealers will remove the exhaust tube and fitting from the valve, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0433.
Vehicle safety record
2020 Mack TE Problems, complaints & recalls
No owner complaints about the 2020 Mack TE have been filed with NHTSA. It is covered by 2 recalls, the latest in December 2021 for the parking brake.
NHTSA data checked
BFewer problems than a typical TE year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Mack TE recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 TerraPro (TE) vehicles. The headlamps may not be properly aimed, possibly reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- The risk
- Reduced visibility can increase the risk of a crash.
- The fix
- Mack will notify owners, and dealers will inspect and readjust the headlamps, free of charge. The recall began January 24, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0421.
What owners say
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No complaints about the 2020 Mack TE yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack TE: every year compared
All TE years2020 Mack TE vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Mack TE | 0 | 2 | B | |
| 2020 Mack Anthem (AN) | 4 | 6 | C | Compare |
| 2020 Mack Granite (GR) | 2 | 7 | C | Compare |
| 2020 Mack Pinnacle (chu) | 1 | 4 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Mack TE
Does the 2020 Mack TE have any recalls?
Yes - NHTSA lists 2 recalls for the 2020 Mack TE: parking brake (December 2021); headlights (December 2019). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Mack TE had?
None have been filed with NHTSA so far.
Is the 2020 Mack TE a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical Mack TE year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Mack TE has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data