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2012-2026 · 15 model years

Mazda CX-5 Problems by year

Owners have filed 2,255 complaints about the Mazda CX-5 across 15 model years, and it has 9 recalls. The 2016 has the most complaints once its age is allowed for (512), while 2012 has far fewer than a typical year. The most reported problem area is the engine & cooling, followed by the electrical system.

Most complaints for its age2016512 complaints · 5 recallsSee the 2016
Complaints
2,255
Recalls
9
Crashes
110
Fires
16
Injuries
69
Deaths
0

CX-5 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
202620010Electrical systemC
202529040BrakesC
202447041BrakesC
202367080BrakesC
202265052LightsB
20211500100Engine & coolingD
20201100100Electrical systemC
2019274272Engine & coolingD
2018126310Engine & coolingB
2017150150Electrical systemB
201651253110LightsF
20151334110Body, doors & structureC
2014377470Electrical systemD
2013194161Electrical systemC
20121000Acceleration & cruise controlA

Most common CX-5 problems

Mazda CX-5 recalls 9

Trailer hitches

17V7440001,076 vehicles affected

Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler...

Latest CX-5 complaints

2026 Mazda CX-5SuspensionElectrical systemBody, doors & structure

This are all the problem I been having since I purchased on April 2026 it's been to the dealer 3 times for this. All this listed have happened after the 3 visits. 1. In vehicle network problem 7/30/26 7:13pm 2. TCU malfunction 7/30/26 3. After software update keeps saying key not found and key is inside the car. 4. 08/08/26 at 11:12am vehicle network malfunction have it checked 5. After update transmission feels jerky 6. 9/28/26 5:35am TCU malfunction. 7. 9/29/26 3:16pm TCU malfunction 8. 10/05/26 at 5:33 am...

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TCU malfunction 9. 10/09/25 at 5:37 am TCU SOS malfunction 10. 10/24/26 at 11:15 am TCU SOS Malfunction 11. 10/28/26 at 2:10pm TCU SOS Malfunction 12. 10/28/26 at 3:26pm TCU SOS Malfunction 13. 10/29/26 at 1:51pm TCU SOS Malfunction 14. 11/07/26 at 10:54am TCU SOS Malfunction 15. 11/07/26 at 11:07am TCU SOS Malfunction 16. 1/09/26 at 5:42am TCU SOS Malfunction 17. 11/11/26 9:50am invehicle network problem

Filed Incident Suspension · Electrical system · StructureNHTSA 11777660
2019 Mazda CX-5Engine & cooling

Cylinder head cracked. Leaking oil all over engine exhaust and everything below. Severe fire hazard.

Filed Incident EngineNHTSA 11777312
2018 Mazda CX-5Engine & cooling

My 2018 Mazda CX-5 Grand Touring experienced a substantial engine oil leak, visible smoke, and a strong burning-oil odor in October 2026, at approximately 87,000-89,000 miles. The symptoms developed after an October 19 routine oil change. I became stranded at a gas station, and the vehicle required towing. An independent repair facility inspected the vehicle and suspected a cracked cylinder head. The vehicle was subsequently inspected by an authorized Mazda dealership, which identified oil leakage between the...

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exhaust manifold and cylinder head and recommended replacement of the cylinder-head assembly. This failure presents a potential fire hazard because engine oil leaking near hot exhaust components may ignite. Significant oil loss could also cause engine seizure or unexpected loss of propulsion during operation, placing occupants and other motorists at risk. In August 2025, more than a year before this incident, I reported an abnormal clicking noise while the engine was idling to the same authorized Mazda dealership. I was advised that the noise was normal. Whether this earlier symptom was related to the subsequent failure remains undetermined. Mazda has published technical service guidance, including SA-058/20 and SA-031/21, concerning cylinder-head replacement assemblies for certain vehicles equipped with 2.5-liter engines and cylinder deactivation. I am concerned that my vehicle may have experienced a similar premature failure. The precise cause has not yet been independently established. The manufacturer authorized diagnostic inspection and teardown but declined financial assistance for the recommended repair. I have requested preservation of the failed components, photographs, and diagnostic records. Their availability for independent inspection remains unconfirmed. I request that NHTSA investigate whether this failure represents a broader safety-related defect affecting similar Mazda vehicles.

Filed Incident EngineNHTSA 11777013
2018 Mazda CX-5Engine & cooling

On [redacted], I was driving my 2018 Mazda CX-5 (SKYACTIV-G 2.5 non-turbo with cylinder deactivation, 67,000 miles) on [[redacted]] in [[redacted]], on the way to a work conference. Shortly after I got off the highway, smoke suddenly started filling the cabin. I could smell burning oil, and I honestly thought the vehicle was about to burst into flames with me inside it. I did not know what to do, and could barely breathe and see out the windows, i turned the fans on and lowered my windows to try and see out. I was...

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still in traffic trying to find a safe place to stop, and I debated going through red lights just to get off the road. Sitting at a light in a car filling with smoke felt more dangerous than the intersection. No driver should ever have to make that choice. When I pulled over and opened the hood, smoke was pouring from the back of the engine near the firewall, and oil was seen seeping from the back of the engine onto the ground. There was no warning light or other warning before this happened. [[redacted]] Mazda diagnosed a cracked cylinder head a few hours after I had the vehicle towed from a parking lot next to the highway with leaking oil onto the exhaust manifold. The vehicle has been maintained mostly at Mazda dealers, and this was not wear or neglect. The repair cost was estimated at $5,200. Oil leaking onto a hot exhaust is a fire hazard, and in my case it filled the passenger cabin with smoke while I was driving. Mazda has issued a service alert establishing a replacement cylinder head for this engine, with oil leaks listed as a symptom. Mazda also extended coverage to 10 years or 120,000 miles for cracked cylinder heads on the turbo version of this engine (CSP11). There is no recall or extension for the non-turbo engine, even though this failure creates a smoke and fire risk while driving. I am asking NHTSA to investigate cylinder head cracking on 2018 and newer Mazda vehicles with the SKYACTIV-G 2.5 engine with cylinder deactivation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11776845
2021 Mazda CX-5Electrical systemLightsEngine & cooling

[FIELD: DESCRIBE WHAT HAPPENED] Severe ongoing safety defects uncorrected after 2 dealer repair attempts ([[redacted]] & [[redacted]]). LIGHTS: High beams failed [[redacted]], requiring continuous manual hold to function. ADAS/HUD: HUD failed to project Nov 3. Cameras cut out with false "sensor blocked" error (Oct [[redacted]] & [[redacted]]. Infotainment screen turns off while driving (multiple dates). ENGINE: Stalls in traffic/drive-thrus and fails to restart. MIRROR: Power side mirror glass/folding...

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intermittently does not fold out and glass does not move/adjust. Dealership reportedly ordered part during Sept [[redacted]] repair window, has not been repaired yet with no update from dealership. [FIELD: HOW WAS SAFETY AFFECTED?] High-beam failure forces single-handed steering at night. Sudden ADAS/screen shutdowns cause driver distraction and lose safety monitoring. Engine stalling creates severe collision risks at intersections and on active roads.Mirror issue prevents ability to safely monitor changing road conditions/other drivers. [FIELD: WARNING LIGHTS AND MESSAGES] Cluster displayed "System Disabled: Poor Outward Camera Visibility" in clear weather with clean windshield (Oct [[redacted]] & [[redacted]]). No warnings for engine stalling, HUD loss, or headlight failure. [FIELD: REPRODUCTION & INSPECTIONS] Dealer failed to reproduce due to brief test drives. Inspected only by Jim Shorkey Kia and 1 independent mechanic (who diagnosed earlier resolved oil leak/solenoid timing belt issue). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Exterior lighting · EngineNHTSA 11775766
2018 Mazda CX-5Engine & cooling

My Mazda dealership in Lodi recommended service on a timing cover seal. They could see oil leaking but failed to check if the oil was coming from the timing cover or cylinder head, which is a known issue according to a service bulletin. I left the dealership with a "ticking time bomb" in which my car was still smoking and becoming unsafe to drive. The dealership is unjustly stating that I need to also pay for this service when the initial service never fixed the problem.

Filed Incident EngineNHTSA 11775257

Questions about the Mazda CX-5

Which Mazda CX-5 years have the most problems?

By the number of complaints owners filed with NHTSA: 2016 (512), 2014 (377), 2019 (274). Allowing for how long each has been on the road, the 2016 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Mazda CX-5 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2012, 2018, 2022 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other CX-5 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Mazda CX-5 problems?

Across every model year, owners report problems with the engine & cooling (535), electrical system (439), transmission & drivetrain (261) most often.

How many recalls does the Mazda CX-5 have?

NHTSA lists 9 recalls across all Mazda CX-5 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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