Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.
2023-2026 · 4 model years
Mazda CX-50 Problems by year
Owners have filed 167 complaints about the Mazda CX-50 across 4 model years, and it has 6 recalls. The 2025 has the most complaints once its age is allowed for (50). The most reported problem area is the driver assistance, followed by the brakes.
- Complaints
- 167
- Recalls
- 6
- Crashes
- 17
- Fires
- 1
- Injuries
- 16
- Deaths
- 0
CX-50 complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common CX-50 problems
Mazda CX-50 recalls 6
Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or...
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning...
Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
Latest CX-50 complaints
The front brake pads on my 2024 Mazda CX-50 2.5 Turbo AWD wore down to 4 mm at only 16,739 miles. The brakes had been squealing, and I recorded videos of the noise. A Mazda dealership confirmed the 4 mm pad thickness during an inspection on 10/20/2026 and recommended replacing the front pads and resurfacing the rotors. Mazda has issued Technical Service Bulletin 04-001/26, "Front Inner Brake Pad Premature Wear," for this condition on 2023-2025 CX-50s built before April 26, 2025. The bulletin says dirt and sand can...
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stick to the inner friction surface of the disc and cause the front inner pads to wear out faster than the outer pads. Mazda changed the dust cover and brake pad shape to fix it. My vehicle falls within the bulletin's range. The dealership did not perform the bulletin repair and did not record separate inner and outer pad measurements. Mazda's customer service relied on the dealership and closed my case without further review. Brake pads wearing out at this rate is a safety concern. If the inner pads wear faster than the outer pads, they can reach metal-to-metal contact before the driver notices, which reduces braking performance and damages the rotors. Many owners may not know about the bulletin or that their inner pads are wearing early, since the inner pads are hard to see without removing the wheel. There was no crash, fire, or injury. No warning lights appeared; the only symptom was brake squealing. The pads are still on the vehicle and available for inspection.
On [redacted], I was driving my 2025 Mazda CX-50 Hybrid in stop-and-go traffic in [[redacted]]. While driving in traffic, the vehicle suddenly accelerated without my intention. I applied the brake pedal in an attempt to slow or stop, but the vehicle did not decelerate as expected. Despite my attempt to brake, the Mazda collided with the vehicle ahead of me, resulting in a multi-vehicle collision. Following the initial impact, my vehicle moved backward and struck another vehicle behind me. I experienced a forceful...
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backward movement and felt as though I had been thrown backward. The airbags deployed. Police and emergency medical personnel responded. A child passenger sustained a small cut to her head and was medically evaluated. The police report includes a witness account describing the Mazda's sudden acceleration before the collision. I am concerned about possible unintended acceleration and braking-system performance. The specific mechanical or electronic cause is UNKNOWN. I have not received confirmation that a particular component malfunctioned. The vehicle was declared a total loss by my insurance company. It was expected to be transferred to a Copart facility. I do not know whether the vehicle has undergone a mechanical inspection or whether its electronic diagnostic and event data have been preserved. I am reporting this incident because the unexpected acceleration and inability to slow the vehicle as expected created a serious risk of injury to occupants and other motorists. I request that NHTSA evaluate this incident for a possible vehicle safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Water leaking inside near the right/passenger's side D-pillar. Water damage/staining on liner and continually expanding toward the C-pillar. Mazda dealership said it is coming from the panoramic sunroof and the only solution is to install a new sunroof ($4k). Started leaking around 40k miles. QUES: What component or system failed or malfunctioned, and is it available for inspection upon request? ANS: Sunroof (allegedly) and it is available upon request. QUES: How was your safety or the safety of others put at...
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risk? ANS: Mold & air quality QUES: Has the problem been reproduced or confirmed by a dealer or independent service center? ANS: Confirmed by Mazda dealership, and is occurring with other 2023 CX-50's (online forums, reddit, facebook) QUES: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANS: No, only the Mazda dealership's service techs QUES: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANS: No warning lamps or messages. Symptom of weird smell started prior to visible water damage, however, I didn't notice the water damage until the stain was visible enough to catch my attention. I'm not often visually inspecting that area, so I presume it had start long before the major staining started.
Bought this car in May 2026 with about 15k miles. Today November 6th 2026 at the dealership I was told that the belt tensioner was loose. Searching online it looks like a widely known issue that Mazda apparently has known but has not fixed. This should not happen on a car with 18k miles. If the belt fails while driving it can put everyone in the car and around it in physical danger. Please look into this. In all fairness CardinaleWay Mazda is fixing the issue under warrenty, but the bigger issue is safety.
My 2026 Mazda CX-50 Hybrid would not move forward after reversing out of a parking lot and then putting it into drive. I was basically stuck in the middle of a parking lot, with oncoming traffic, cars wanted me to get out of the way, kind of nerve racking. I ended up having to put it back into park, turning it off, then restarting, and thankfully it shifted into drive and I was able to drive off. Since then it seems to be fine, but I don't want this happening to my wife! I am taking the car into the Mesquite,...
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TX, Metro Mazda dealership, today, so they can read the DTC codes. Here is what I found online about this issue that's already been reported" Multiple NHTSA complaints describe the same symptom set on the CX-50 Hybrid (which uses a Toyota-sourced eCVT hybrid system): •Failure to engage a direction after shifting - one owner reported the vehicle intermittently not responding to shift commands or throttle input, acting "as if it were in neutral," and only recovering after a full shutdown and restart. That owner's incidents occurred on Aug 28 and Sept 21, 2026, and they captured video of it. •Reverse-to-Drive failure - another complaint describes moving the shifter from Reverse to Drive, the dash showing "D," but the vehicle moving in reverse when the accelerator was pressed. The dealer couldn't duplicate it and found no software updates or service bulletins from Mazda addressing it. •No throttle response in Drive - a rental CX-50 Hybrid rolled backward uncontrollably on a hill with zero throttle response in Drive; nothing fixed it except parking and shutting the car off. •Reverse failures - owners on Reddit and in complaints describe the hybrid occasionally failing to engage Reverse (going to neutral and rolling), again fixed only by restarting. One complaint even references the 2025 recall (NHTSA 25V487000) involving early CX-50 Hybrids shipped in a "factory testing mode" requiring ECM replacement and PCU/HCU reprogramming.
The vehicle experienced a total electrical blackout, refused to start for hours, and threw a U0115 (Lost Communication with ECM/PCM B) network code. I consider this an extreme safety hazard because a communication failure of this specific kind risks causing an unexpected engine shutdown or total loss of motive power while driving. This car only has 8,500 miles on it, so a problem this severe this early is extremely concerning!
Questions about the Mazda CX-50
Which Mazda CX-50 years have the most problems?
What are the most common Mazda CX-50 problems?
Across every model year, owners report problems with the driver assistance (38), brakes (32), transmission & drivetrain (26) most often.
How many recalls does the Mazda CX-50 have?
NHTSA lists 6 recalls across all Mazda CX-50 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data