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Vehicle safety record

2007 Mazda CX-9 Problems, complaints & recalls

Owners have filed 86 complaints about the 2007 Mazda CX-9 with NHTSA, most often about the suspension (37) and the airbags (18). Those complaints describe 2 crashes, 1 fire and 2 injuries. It is covered by 5 recalls, the latest in October 2019 for the inflator module. For comparison, the 2008 has 172.

NHTSA data checked

CAbout as many problems as a typical CX-9 year, for its age

#127 most complained-about 2007 vehicle

Complaints
86
Recalls
5
Crashes
2
Fires
1
Injuries
2
Deaths
0

Most common 2007 Mazda CX-9 problems

Share of all 86 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2007 Mazda CX-9 recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: inflator module

19V78200069,879 vehicles affected

Do not drive
The problem
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.

Air bags: inflator module

17V45700079,402 vehicles affected

Do not drive
The problem
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the front passenger side air bag inflator with an alternate inflator, free of charge. The recall began October 4, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 17V-012.

Air bags: inflator module

17V429000205,377 vehicles affected

Do not drive
The problem
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Suspension: lower ball joint

15V451000193,484 vehicles affected

The problem
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
The risk
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
The fix
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

Equipment

09E0110002,323 vehicles affected

The problem
Thule, inc. Is recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460r. These fit kits were sold as aftermarket equipment for use on the vehicles listed above. The bolt(s) used to secure the foot to the vehicle was manufactured to a hardness that may cause the bolt(s) to be brittle and potentially break under stress.
The risk
This may result in the bolt(s) snapping off during use or without a load. The unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
The fix
Thule will mail a retro fit kit along with repair instructions to owners free of charge. The safety recall is expected to begin on or before april 13, 2009. Owners may contact thule toll-free at 1-800-238-2388.

What owners say

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86 complaints about the 2007 Mazda CX-9

Newest first, as filed with NHTSA by owners. Page 1 of 4.

SuspensionWheels & tires

Well I was backing up from a parking spot when put out of the blue my vehicle wouldn't move . The drive side wheel is not working and these little around thing where on the ground . Before that happen the driver side tire would become lose to where it would fall off.

Filed Incident Suspension · Wheels · Unknown or otherNHTSA 11668405
Engine & cooling

Coolant was leaking into my engine where the oil goes and I was unaware. The vehicle stalled in me while driving because of this. Even after figuring out what the issue was and trying to have it fix it became inoperable.

Filed Incident EngineNHTSA 11523199
SuspensionAirbags

Tl* the contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign numbers: 17v457000 (air bags) and 15v451000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to schedule a recall repair appointment however, there was no authorized dealer nearby. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Suspension · Air bagsNHTSA 11385488
Fuel system

There is a systemic evap system issue where there is a leak that either shows that the gas cap is off or the check engine code for large evap leak. Message board traffic shows this as a problem across multiple year models and makes in the mazda cx line, especially the cx-9. Everyone, including myself, reports the same issue: light comes on, and then replace gas cap. Light comes back on and then it is multiple trips to the dealer for them to find where the evap leak is.

Filed Incident Fuel / propulsion systemNHTSA 11376975
Transmission & drivetrainFuel system

I took the car to pep boys and they told me to call because my whole gas tank is bad and it should have a recall on it .And also ford said the same....So my truck have a major gas leak and a rusted out gas system.

Filed Incident Power train · Fuel / propulsion systemNHTSA 11321032
SuspensionAirbagsSeats & seat belts

Toda mi familia ivamos en el free way de visita a una ciudad que se encuntra a una hora de donde nosotros radicamos cuando de reepente empeso a temblarse el motor lo lleve con mi mecnico me lo reviso completo y me dijo que los brazos delanteros estaban daados al poco tiempo le prendi la luz del air bagl

Filed Incident Suspension · Air bags · SeatsNHTSA 11281922
Suspension

Tl* the contact owns a 2007 mazda cx-9. While driving approximately 20 mph, a snap noise was heard from the front driver's side of the vehicle. There was no warning indicator illuminated. The contact managed to drive into a parking lot and the vehicle was towed to the contact's residence. The contact stated that the vehicle was recalled and repaired per nhtsa campaign number: 15v451000 (suspension) approximately two years ago, but the failure recurred. The contact called the same dealer (oak lawn mazda,...

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708-233-7700, located at 6750 w 95th st, oak lawn, il 60453) and was informed that the warranty expired; therefore, the failure would not be covered by the recall again. The contact called the manufacturer, but no one answered the phone. The vehicle was not repaired. The failure mileage was not provided.

Filed Incident SuspensionNHTSA 11220603
Transmission & drivetrain

I was driving home on a busy interstate when my car started shaking and losing power. They car lost all power and I couldn't turn the steering wheel to get out of the way of other drivers. I was almost hit more than once by other cars. After having the vehicle towed and a licensed mechanic look at it, I was told the water pump failed and leaked water and coolant into my engine which completely disabled my engine.

Filed Incident Power trainNHTSA 11204124
Body, doors & structure

All of the hindges on the doors makes a popping sound when you open each door to enter the vehicle I think they are going to fall off what I mean is the doors the sound is very annoying and embarrassing please help .

Filed Incident StructureNHTSA 11191694
Suspension

Recall: ball joint corrosion from water leaking into the fitting. It was replaced 2 years ago for free due to the recall. Now, the ball joints have again corroded, but dealer claiming this is not covered by the recall.

Filed Incident SuspensionNHTSA 11119901
Transmission & drivetrain

The ptu transfer case is defective and needs to be replaced, and will cost almost as much as the car is worth. After some research, this is a very common problem due to the design that mazda has refused to acknowledge and recall for many years now. Common problems are explosion of the unit and toxic fumes and locking up of the power train. Please do your job and take action.

Filed Incident Power trainNHTSA 11075518
Suspension

There was a recall on control arms I have had the repairs done 3 times I believe these are causing other damages to the car! That cannot stay repaired the same things continue to break on this over and over!! I want to get rid of this car. I owe way more than it's value. However I can't trade it in because of these recalls and it being unfixable

Filed Incident SuspensionNHTSA 11066528
Suspension

In 2016 I got a recall #8515g and that was performed by mazda dealer on march 16 2016 (see doc attached) after the recall we have starting hearing a horrible noise, and mostly in winter, so I have took again to mazda to inspect twice but they have hear that noise and have found anything. This past weekend they were more deeply on this inspection and what they found is the rf low control arm joint (ball joint) has play rf outer tie rod end has play too (see attached report from mazda) the costs estimates to fix...

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this problem is about $587 plus taxes.. What they say about the noise is probably comes from this issues which was supposed fixed by the recall but after 20000 miles this issues is coming again.. What they say this is not normal kind of this repairs could be longer than 10 years with not such a issues.. My concerns are the safety on my family, now my wife and my grandkids are driving this car everyday, and I'm putting them on a unsafety situation by this recall....

Filed Incident SuspensionNHTSA 11063857
Airbags

Tl* takata recall. The contact owns a 2007 mazda cx9. The contact stated that nhtsa campaign number: 17v429000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in august of 2017. The dealer (tasca ford mazda, 200 fall river ave, seekonk, ma, 02771) stated that the parts were unavailable for the repair, but would order and have them within two weeks. Three weeks later, the contact called the dealer and was informed that the parts were unavailable. The...

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manufacturer was contacted and provided reference number: 1-758290897. The manufacturer confirmed that the parts were not ordered, but would order the parts to be delivered the following week to that specific dealer. The contact called the dealer again and was informed that the parts were ordered, but did not know why they had not arrived. The contact called the manufacturer again and confirmed that the parts were ordered and should had been delivered. The manufacturer stated that they would contact the dealer in reference to the parts, schedule an appointment, and call the contact back to confirm the appointment and information. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Air bagsNHTSA 11025433
Airbags

Tl* the contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign number: 17v429000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Blaise alexander mazda of state college, pennsylvania was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

Filed Incident Air bagsNHTSA 11021773
SuspensionTransmission & drivetrainAirbags

Takata recall - in the last 1 1/2 years, I've received numerous recall notices for the listed recalls and have taken my vehicle and called in to the mazda dealer to see if they have the replacement. The dealer keeps telling me that there are no replacements yet in the sytem. I don't have exact date that ii had previously make a complaint.

Filed Incident Suspension · Power train · Air bagsNHTSA 11021346
Airbags

Tl* takata recall. The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign number: 17v457000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The fox grand traverse dealer (located at 3464 us-31, traverse city, mi) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Incident Air bagsNHTSA 11016526
SuspensionAirbags

Tl* takata recall. The contact owns a 2007 mazda cx9. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 15v451000 (suspension). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue and advised the contact to call the dealer. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Suspension · Air bagsNHTSA 10983270
Airbags

Tl* takata recall. The contact owns a 2007 mazda cx9. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Incident Air bagsNHTSA 10971734
Airbags

Takata recall, this recall has no fix yet. It has been a long time. I can not have anybody sit in the passenger seat, which is very very inconvenient.

Filed Incident Air bagsNHTSA 10967926
Airbags

Tl* takata recall. The contact owns a 2007 mazda cx9. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

Filed Incident Air bagsNHTSA 10944148
SuspensionAirbags

Tl* takata recall. The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 15v451000 (suspension) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Incident Suspension · Air bagsNHTSA 10940140
Suspension

Tl* the contact owns a 2007 mazda cx-9. While the vehicle was being repaired per nhtsa campaign number: 15v451000 (suspension), it was brought to the contact's attention that the tread on the two front tires was worn due to the failure of the lower control arms and ball joints. The contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 141,000.

Filed Incident SuspensionNHTSA 10934796
Airbags

Tl* takata recall. The contact owns a 2007 mazda cx9. The contact received notification of nhtsa campaign number: 16v356000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 01/10/2017*ct updated 01/11/17.*Jb

Filed Incident Air bagsNHTSA 10926167
Electrical system

Back in 2011 (my mazda cx-9 was only 4 yo), I was driving down the turnpike at 65 mph when my car began to stutter, it would not accelerate and it came to an idle. Thankfully I was near the shoulder of the road so I was able to pull over. South motors mazda dealership stated the computer (pcm) was fried. It was replaced under warranty. Current day: 2016. My car began having the same symptoms last week when driving 15 mph in a residential area. My car currently has approximately 99,500 miles. Had my car towed...

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to dealership. Ocean mazda stated the pcm and 3 coils are fried again. Upon reading consumer reviews on 2007 mazda cx-9, it seems this is a common issue. I am livid that this issue has not been addressed as a recall as there is obviously a defect in either the coils misfiring or mazda's pcms are defective. I will be discussing this issue with my dealership today in attempt to not pay over $1900 parts and labor as quoted by ocean mazda.

Filed Incident Electrical systemNHTSA 10926083

Mazda CX-9: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
2011171473BrakesF
2010195675BrakesF
200959720BrakesC
20081726100SuspensionF
200786521SuspensionC
All CX-9 years

2007 Mazda CX-9 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2007 Mazda CX-9

Does the 2007 Mazda CX-9 have any recalls?

Yes - NHTSA lists 5 recalls for the 2007 Mazda CX-9: inflator module (October 2019); inflator module (July 2017); inflator module (June 2017); lower ball joint (July 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2007 Mazda CX-9?

By the complaints owners filed with NHTSA, the most common problem areas are the suspension (37), airbags (18), transmission & drivetrain (12).

How many complaints has the 2007 Mazda CX-9 had?

86 complaints have been filed with NHTSA, the first on March 12, 2008 and the latest on June 22, 2025. Of these, 2 describe a crash and 1 a fire, and together they report 2 injuries and 0 deaths.

Is the 2007 Mazda CX-9 a reliable vehicle?

Its Safety Index is 43 out of 100 (grade C: about as many problems as a typical Mazda CX-9 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Mazda CX-9 years have the most complaints?

2012 (221), 2010 (195), 2008 (172). See every Mazda CX-9 year compared.

What should I do if my 2007 Mazda CX-9 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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