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Safety recall · 09E011000

Equipment Mazda, Subaru recall

THULE, INC. reported this recall to NHTSA on April 2, 2009. It covers about 2,323 vehicles across 32 model years listed below. The repair is free.

Campaign
09E011000
Reported
Apr 2, 2009
Vehicles
2,323
Area
Equipment & accessories

The problem

Thule, inc. Is recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460r. These fit kits were sold as aftermarket equipment for use on the vehicles listed above. The bolt(s) used to secure the foot to the vehicle was manufactured to a hardness that may cause the bolt(s) to be brittle and potentially break under stress.

The risk

This may result in the bolt(s) snapping off during use or without a load. The unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.

The fix

Thule will mail a retro fit kit along with repair instructions to owners free of charge. The safety recall is expected to begin on or before april 13, 2009. Owners may contact thule toll-free at 1-800-238-2388.

Contacts

This recall only pertains to thule aftermarket roof mounted load carriers and has no relation to any original equipment installed on the listed passenger vehicles. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mazda, Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09E011000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 09E011000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. THULE, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 09E011000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 09E011000 announced?

THULE, INC. reported it to NHTSA on April 2, 2009. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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