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Vehicle safety record

2004 Mazda MAZDA3 Problems, complaints & recalls

Owners have filed 170 complaints about the 2004 Mazda MAZDA3 with NHTSA, most often about the engine & cooling (33) and the airbags (28). Those complaints describe 24 crashes, 2 fires and 19 injuries. It is covered by 3 recalls, the latest in July 2021 for the frontal. For comparison, the 2005 has 103.

NHTSA data checked

DMore problems than a typical MAZDA3 year, for its age

#84 most complained-about 2004 vehicle

Complaints
170
Recalls
3
Crashes
24
Fires
2
Injuries
19
Deaths
0

Most common 2004 Mazda MAZDA3 problems

Share of all 170 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2004 Mazda MAZDA3 recalls 3

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: frontal

21V494000260,915 vehicles affected

The problem
Mazda North American Operations (Mazda) is recalling certain 2004-2007 Mazda3 vehicles. During air bag deployment, the plastic emblem on the steering wheel air bag module cover may shatter, and project plastic fragments into the vehicle.
The risk
Plastic fragments can hit occupants during air bag deployment, increasing the risk of injury.
The fix
Dealers will replace the air bag module cover, free of charge. Owner letters were mailed between August 28, 2021 and October 28, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4921G.

Equipment

09E0110002,323 vehicles affected

The problem
Thule, inc. Is recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460r. These fit kits were sold as aftermarket equipment for use on the vehicles listed above. The bolt(s) used to secure the foot to the vehicle was manufactured to a hardness that may cause the bolt(s) to be brittle and potentially break under stress.
The risk
This may result in the bolt(s) snapping off during use or without a load. The unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
The fix
Thule will mail a retro fit kit along with repair instructions to owners free of charge. The safety recall is expected to begin on or before april 13, 2009. Owners may contact thule toll-free at 1-800-238-2388.

Air bags: sensor / control module-inactive

04V46800042,000 vehicles affected

The problem
On certain passenger vehicles, a crack in the air bag crash zone sensor housing can allow water to enter the sensor, causing a short circuit and illuminating the air bag warning light.
The risk
If this problem exists, the air will not deploy as designed in certain types of frontal crashes, increasing the risk of death or serious injury to the driver and front seat passenger.
The fix
Dealers will inspect the crash zone sensor and replace it, if necessary. The recall began on october 28, 2004. Owners should contact mazda at 1-800-222-5500.

What owners say

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170 complaints about the 2004 Mazda MAZDA3

Newest first, as filed with NHTSA by owners. Page 1 of 7.

Lights

This model car has a fuse box under the glove box known as a "passenger junction box" that has a faulty or defective relay soldered onto the circuit board. The relay is tied to lighting that includes the interior lights, exterior front parking lights, exterior rear tail lights, and the license plate light and is controlled by the left turn signal stalk (rotating switch). Based on my experience and many others (on the Mazda 3 forums), this relay has the tendency to fail and cause all of these lights tied to this...

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relay to intermittently or permanently be disabled. There is no warning for this; the driver will only notice when driving at night that the interior illumination of the dashboard goes completely dark, which could cause disorientation and confusion as to whether or not the car is operable. Subsequently, the problem can be recreated by attempting to turn the lights on and off and there will be no response (and no clicking noise...it is audible when working and it switches on); the relay fails to operate and all the lights will not turn on. Driving at night without tail lights is extremely dangerous and I am surprised this has not caused serious injury from rear-ending incidents in nighttime or inclement weather situations. The serial/model number of junction box on my vehicle is BN8B-66730-C and many others on the forums have had the same issue with the same model, as well as other variations of the box. Some on the forums went as far as replacing the culprit relay (see attachment); however, at the risk of destroying the entire junction box and rendering the vehicle unusable. I finally ended up purchasing a replacement unit on eBay which corrected the issue so far and has made the lights reliable again.

Filed Incident Exterior lightingNHTSA 11609269
Wheels & tiresCrash1 injury

The contact owns a 2004 Mazda 3 equipped with Hankook Tires, Tire Line: Ventus S1 Noble2, Tire Size: 205/50/R17, DOT Number: N/A. The contact stated that while driving at approximately 45 MPH, a loud explosion was heard. The contact's wife alerted him that the rear driver's side tire had blown out. The contact's vehicle was then rear-ended by another vehicle, causing his vehicle to turn 360 degrees. The air bags did not deploy. The contact was not injured, but his wife suffered from neck pain. Medical attention was...

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not received. A police report was filed. The vehicle was towed to the contact's workplace and was not deemed totaled by the insurance company. A body shop repaired the vehicle. The tire manufacturer was made aware of the failure and informed the contact to send in the faulty tire. The tire failure mileage was unknown. The vehicle failure mileage was 150,000.

Filed Incident TiresNHTSA 11561370
SuspensionLightsBody, doors & structure

There has been no accident- the vehicle is my mother in laws vehicle- my concern is while at work she has at times loaded our daughter into the vehicle- I inspected the vehicle one day while as an employee of Les Schwab- the driver cvc axle vibrates so bad from the boot being torn and having no lubrication- these axles power the vehicle forward and if not maintained can snap and cause damage- the wipers no longer work correctly- the tires are 2017 and old and weather cracked- potential to separate while driving or...

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blow out on the heated pavement. upon inspection also found that the front shocks are blown out and bouncing in the mounts under the hood- causing the tires to not have the correct contact patch on the road thus decreasing traction and control- on top of all this the vehicle hasn't been registered since 2020 and has no insurance on the vehicle- again there has been no accident...yet- this is my concern- that if this vehicle continues to remain operational and on the road it not only puts the driver and occupants at risk but also other drivers- kids- teens and anyone that may be on the other end o the crash when the vehicle does snap the cvc axle or blow i out a tire

Filed Incident Suspension · Exterior lighting · StructureNHTSA 11538237
Airbags

The contact owns a 2004 Mazda Mazda3. The contact stated that while starting the vehicle and driving at an undisclosed speed, the air bag warning light was illuminated. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The contact related the failure to NHTSA Campaign Number: 04V468000 (Air Bags). The failure mileage was approximately 165,000.

Filed Incident Air bagsNHTSA 11438521
Engine & cooling

The car ran great for the end of 2019. I bought it used at 145,000 miles. Then the automatic transmission started to slip. Now its stuck in limp mode.

Filed Incident EngineNHTSA 11318945
Lights

The tail lights go out intermittently due to a defective passenger junction box (fuse box). Tapping the box with a screwdriver handle will bring the tail lights back on for a while. This has been a mazda 3 issue over the years. The should be a recall on this.

Filed Incident Exterior lightingNHTSA 11279063
Airbags

Tl* the contact owns a 2004 mazda 3. The contact stated that the air bag warning indicator illuminated. The vehicle was diagnosed by an independent mechanic who stated that the front passenger seat main module needed to be repaired. The vehicle was not repaired. An unknown dealer was contacted, but could not assist. The manufacturer was not made aware of the failure. The failure mileage was 128,680.

Filed Incident Air bagsNHTSA 11206320
Steering

The lock release lever on the steering wheel get loose while the vehicle is in motion and does not locked in place. This can cause an accident and serious injuries. There should be a recall to get this repair.

Filed Incident SteeringNHTSA 11054858
Airbags

I was rear ended while pregnant and driving my 2004 mazda 3 hatchback. The airbags never deployed but I was on my way to a doctor's appointment and was able to have an ultrasound to ensure my child was safe. No insurance claim was filed but I was concerned. I was at a stop sign.

Filed Incident Air bagsNHTSA 11040978
Engine & cooling

No problems from car no warning light. Big bang then engine making very loud knocking noise...On interstate... Still cranks but needs motor...Read that lot of people have had same problems

Filed Incident EngineNHTSA 11021388
Seats & seat belts

Driver side front seat wobbles-entire assembly needs to be replaced-dangerous if weld had broken while on freeway-why isn't this a safety recall-numerous other complaints for various model years even when new-are seats removed by l0-jack techs when installing lo-jack devices?

Filed Incident SeatsNHTSA 10991961
Steering

Power steering goes out intermittently. Often starts when turning the wheel to the left. The power steering failure light , or sometimes all warning lights, come on. The steering wheel becomes extremely difficult to turn in either direction and the car is difficult and hazardous to navigate to a stop. Electronics flash on and off (headlights, radio, etc.). Car sometimes dies. If the steering wheel is not perfectly straight when the car dies, it is locked and the car cannot be restarted until someone can wrench the steering wheel straight again. This has happened off and on for a year. Since it is intermittent, mechanics are unable to find the problem.

Filed Incident SteeringNHTSA 10892976
Steering

Tl* the contact owns a 2004 mazda 3. When the vehicle was started, the steering wheel light illuminated. The steering wheel locked and was hard to turn. The contact turned the vehicle off and back on a few times and shifted the steering wheel to the left and right, but the wheel would not unlock. The dealer and manufacturer were not notified of the failure. The failure mileage was 93,173.

Filed Incident SteeringNHTSA 10862262
Fuel system

Engine light came on with evap leak code. Small leak at first then included large leak code later. Also began to notice strong gas smell outside vehicle after fueling. Turned out the fuel pump ring that holds down and seals fuel pump to fuel tank had cracked. Over time the split became larger. When tank was filled, raw fuel would leak out around pump on top of tank. Which also happens to be right under the rear seat where me kids sit. Replacement was expensive because the ring could not be removed from under...

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the seat. It required dropping the tank to repair. Mechanic felt it was a stress crack. The fuel pump had never been worked on before. The original ring was installed at the factory.

Filed Incident Fuel / propulsion systemNHTSA 10794546
AirbagsCrash1 injury

Was in accident hit ditch and tree head on and airbags did not deploy, causing injury to face from hitting steering wheel. Was on city street and in motion.

Filed Incident Air bagsNHTSA 10788423
Fuel system

There was a strong fuel smell that was occurring on both the inside and outside of my car every time I filled my car up. I took to my the mechanic and it was found my fuel tank was leaking in 2 spots. One was part of the gas tank that vents the fumes - that seal was leaking and the other was part of the locking ring that is on the gas tank itself was cracked.

Filed Incident Fuel / propulsion systemNHTSA 10778435
Body, doors & structure

Tl* the contact owns a 2004 mazda 3. The contact stated that the vehicle experienced severe corrosion and the door frame was starting to detach from the vehicle. The vehicle was taken to an independent mechanic where they diagnosed that portions of the vehicle could be repaired; however, the corrosion was in areas that were beyond repair. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

Filed Incident StructureNHTSA 10743883
Wheels & tires

Bought 4 new tires on 3/23/12. Three of these tires developed bubbles and had to be replaced.

Filed Incident TiresNHTSA 10730743
Transmission & drivetrainElectrical systemEngine & coolingFire

Clutch slipping, high rpms, not red lining. Transmission exploded causing engine fire and burning motor and electrical components.

Filed Incident Power train · Electrical system · EngineNHTSA 10722690
Airbags

When starting the car the air bag light comes on and stays on for weeks then it will turn off. This has been happening for over a year.

Filed Incident Air bagsNHTSA 10722249
Seats & seat belts

Seat belt light comes on and stay for few days then go off and back again

Filed Incident Seat beltsNHTSA 10717534
Steering

I started my car and my power steering light came on my dash when I was leaving work on 4/2/2015. I had no power steering at all. I've had a repair shop tell me it is my power steering pump that has failed. They stated that they cannot order the part needed to repair my vehicle, which is the electric power steering pump. I called a nearby dealership and they said I have to go through a zip dealership because it is a vin specific part. They quoted me $900 for a power steering pump and $315 to install it! I...

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researched the issue online and have noticed there is a recall on the same year and model vehicle as mine. But after checking with your website, it states there isn't a recall on my vehicle. I would like to know why my vehicle has been excluded from this recall but is experiencing the same issues as stated in the recall information. Thank you for your time and assistance. *Tr

Filed Incident SteeringNHTSA 10704300
Airbags

Tl* the contact owns a 2004 mazda mazda3. The contact stated that the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign id number: 04v468000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 127,000.

Filed Incident Air bagsNHTSA 10678387
Electrical systemLights

I had my mechanic working on replacing a burnt out license plate light when he discovered that the tail lights were not working. He turned the lights off and back on, and the tail lights started working again, turned the lights back off and on again, and the tail lights were back to not working again. He identified the fuse box to be the cause of this issue, as when the tail lights were out, he would hit the fuse box which would then cause the lights to come back on, and he demonstrated this for me. This is a...

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serious safety concern to me and after only a few minutes of internet research I found others were having the exact same issue. I feel very fortunate that I've not been hit from behind. I've called mazda and they said they were not aware of a known issue and there were no recalls on the part, but I've also learned that this part has been reissued 6 times. This makes me think it has to be a known issue, otherwise why keep modifying the part? *Tr

Filed Incident Electrical system · Exterior lightingNHTSA 10637210
SteeringLights

Tl* the contact owns a 2004 mazda mazda3. The contact stated that the power steering warning light illuminated and the steering wheel became inoperable. Also, the contact mentioned that the exterior and interior lights failed. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

Filed Incident Steering · Exterior lightingNHTSA 10630779

Mazda MAZDA3: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20083033291SteeringF
20072223283SteeringD
20061662213Engine & coolingD
20051033163AirbagsC
20041703242Engine & coolingD
All MAZDA3 years

2004 Mazda MAZDA3 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2004 Mazda MAZDA3

Does the 2004 Mazda MAZDA3 have any recalls?

Yes - NHTSA lists 3 recalls for the 2004 Mazda MAZDA3: frontal (July 2021); equipment (April 2009); sensor / control module-inactive (September 2004). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2004 Mazda MAZDA3?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (33), airbags (28), brakes (28).

How many complaints has the 2004 Mazda MAZDA3 had?

170 complaints have been filed with NHTSA, the first on April 26, 2004 and the latest on August 18, 2024. Of these, 24 describe a crash and 2 a fire, and together they report 19 injuries and 0 deaths.

Is the 2004 Mazda MAZDA3 a reliable vehicle?

Its Safety Index is 33 out of 100 (grade D: more problems than a typical Mazda MAZDA3 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Mazda MAZDA3 years have the most complaints?
What should I do if my 2004 Mazda MAZDA3 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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