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Vehicle safety record

1997 Mazda Protege Problems, complaints & recalls

Owners have filed 68 complaints about the 1997 Mazda Protege with NHTSA, most often about the airbags (12) and the transmission & drivetrain (11). Those complaints describe 15 crashes, 2 fires and 14 injuries. It is covered by 2 recalls, the latest in October 2015 for the switch. For comparison, the 1996 has 73 and the 1998 has 46.

NHTSA data checked

DMore problems than a typical Protege year, for its age

#85 most complained-about 1997 vehicle

Complaints
68
Recalls
2
Crashes
15
Fires
2
Injuries
14
Deaths
0

Most common 1997 Mazda Protege problems

Share of all 68 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

1997 Mazda Protege recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system: switch

15V6740001,368,500 vehicles affected

The problem
Mazda North American Operations (Mazda) is recalling certain model year 1989-1998 MPV, 1990-1995 323, 1990-1998 Protege, 1992-1993 MX-3, 1993-1995 929, 1993-1997 MX-6, and 1993-1998 626 vehicles. In the affected vehicles, grease applied to the contact points inside the ignition switch may become conductive and overheat.
The risk
If the ignition switch overheats there would be an increased risk of a fire.
The fix
Mazda will notify owners, and dealers will replace the ignition switch, free of charge. The recall began on December 17, 2015. Owners may contact Mazda Customer Experience Center at 1-800-222-5500, option#6. Mazda's number for this recall is 8715J.

Exterior lighting

09E01200016,270 vehicles affected

The problem
Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors.
The risk
Decreased lighting visibility may result in a vehicle crash.
The fix
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on may 11, 2009. Owners may contact sabersport at 1-909-598-7589.

What owners say

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68 complaints about the 1997 Mazda Protege

Newest first, as filed with NHTSA by owners. Page 1 of 3.

Brakes

Tl*the contact owns a 1997 mazda protg dx. The contact stated that after taking his vehicle in for routine inspection, the mechanic informed him that both the front and rear brakes were rusted. The vehicle was taken to an authorized dealer who stated that all the brake lines were rusted and needed to be replaced. The vehicle had not been repaired. The failure mileage was approximately 99,000. Updated 02/11/11 *bf updated 11/30/2011 *ln

Filed Incident Service brakes, hydraulicNHTSA 10367075
Fuel system

The consumer stated the filler neck tube has rusted. As a result fuel vapors seeped into the passenger compartment. A recall for the fuel tank filler neck has been issued, however the vehicle identification number was outside of the remedy scope. Please provide additional information. *Jb

Filed Incident Fuel system, gasolineNHTSA 10097038
Engine & coolingFuel system

After fixing the catalyst converter, it then goes out again requiring me to have it fixed again

Filed Incident Engine and engine cooling · Fuel system, gasoline · Unknown or otherNHTSA 10068748
Engine & cooling

Check engine light illuminated and acceleration is poor.*Mr enclosed are copies of the receipts and service bulletin issued in reference to the defective vehicle. *Cb the consumer stated the problem was finally identified as a faulty valvein cylinder #1. *Jb

Filed Incident Engine and engine coolingNHTSA 10043933
Engine & cooling

After investigating "check engine light" over a period of 5 months, it was determined that a valve problem in the first cylinder was causing a lack of compression and poor engine performance. 2 Oxygen sensors were replaced, as well as 8 valves and other parts, to solve the problem. We spent a total of $1791.78 Before the car was fixed. We learned from our mazda dealer that a service bulletin was issued 6/10/98 that covered this problem. We complained to the dealership and the mazda area rep, and no reimbursement was issued. *Ph

Filed Incident Engine and engine coolingNHTSA 10038858
Transmission & drivetrain

My 1997 626 is having a severe transmission problem. There is only 60000 miles on it. Considering the number of complaints files on this issue, I sincerely hope that mazda does something about (recall or better go out of business). *Nlm

Filed Incident Power trainNHTSA 10023421
Acceleration & cruise controlCrash

Cruise control malfunctioned causing sudden acceleration. *Mr *ph

Filed Vehicle speed controlNHTSA 10020404
AirbagsCrash1 injury

Airbag failed to deploy on both sides at 35mph while rear ending a van. Tore off bumper with airbag sensors clearly in view airbag light inside of vehicle was not on either. *Ak

Filed Incident Air bagsNHTSA 765324
Seats & seat beltsCrash1 injury

Failure of the latches on both front seat allowing the seat to recline. During an accident where the vehicle was stopped. The vehicle was struck in rear causing the seat back to recline. The action trapped my wife's left foot under the seat. This caused severe contusion and abrasions.*Ak

Filed Incident SeatsNHTSA 764163
Suspension

There was a severe whining noise coming from the right front wheel area, dealer found the g1 bearing was worn on the intermediate shaft to the right front axle, the noise continued to get louder and the dealer found the sway bar links to be defective, consumer is asking for reimbursement for the repairs made. *Slc

Filed Incident SuspensionNHTSA 566438
AirbagsSeats & seat beltsCrash1 injury

While driving at 40 mph there was a direct frontal collision, and air bags did not deploy, causing injury to driver. *Ak the seat belt failed during the accident. *Yh

Filed Incident Air bags · Seat beltsNHTSA 8012946
Transmission & drivetrain

Overdrive light keeps coming on, when shifting vehicle will kick. *Ak

Filed Incident Power trainNHTSA 8008186
Transmission & drivetrain

Lights kept coming on, overdrive sensor. Consumer was told by mechanic that it fuse was blown, it happened again. *Ak

Filed Incident Power trainNHTSA 8007646
Body, doors & structure

Power locks were replaced twice by covington pike mazda (tn) and once by cascade mazda dealer(oh, 44221). This is the fourth time, my locks have deteriorated.

Filed Incident StructureNHTSA 755816
BrakesLights

Brake caliper pins rusted out due to moisture coming into contact with the pins, and causing the calipers to work erratically. Consumer has contacted dealer. Dealer was aware of problem. Consumer added that calipers were exhibiting a click and popping noise, dealer replaced calipers. Customer states dome light failed. *Tt

Filed Incident Service brakes, hydraulic · Interior lightingNHTSA 8000869
SuspensionTransmission & drivetrain

Right side axle shaft/front sway bar links totalling $576.44 In repairs.*Ak

Filed Incident Suspension · Power trainNHTSA 755095
Engine & coolingElectrical systemAcceleration & cruise control

Engine idled up or down at stop with foot on brake car would sometimes race up over 300 rpms shut engine off to stop it from going higher this happened three times almost going through back of my garage also surged when trying to park and causing car to jump forward car has stalled at intersections twice they changed numerous parts including wire harness under hood grounds alternator vacuum line engine mounts when this first started to be worsening on surging and got a number for mazda tech center by mistake and...

Read the full complaint

the man I talked to said he felt this should be taken up with mazda rep for this area and they said he did not feel it was serious enough to look into any further holiday dealer service reps did not help me much with anythingi would have to ask around with friends to find what else might be causing surges and idling down to stalling each had different ideas which I would take to holiday and I would be put off as they said they could not find anything even though they had different mechanics see the idle surges andcould not figure what caused itbesides the things I mentioned I had a electrical problem with door not unlocking or window going up or down took it in 2 times and then the services rep said I should just live with it and walked away on me which I havent been back since but keep calling mazda and they keep putting me off they suggested I go only to mazda certified places which there are not anymore around here without driving 45 miles to appleton so a guy at a shop I was at said I should contact you people to see what I could do I had no idea where I could get help I will not talk to that ignorant service rep again do I have a right to go to a different place to see if the problem can be fixed I found a couple good leads to my problem on the internet which seams to be a common occurence on mazda and a few other cars that where fixed by these mechanics which was some censor or vacuum gauge on the brake systemsor amain computer problemto ignitionccan

Filed Incident Engine and engine cooling · Electrical system · Vehicle speed controlNHTSA 752047
Electrical system

Battery exploded when I turned on the ignition put 3 dents in the hood, mazda battrey. *Ak

Filed Incident Electrical systemNHTSA 751239
Acceleration & cruise control

Car always would speed up or idle down at diff. Times once went to 3000 rpms had to shut engine off killed at stop signs holiday changed diff components but could not stop the idling and lurching forward problem also at diff times it would idle down and stall or just idle up and down til I would shut it off and restart or just stop on the gas this idling up and lurching forward has at diff times almost caused an accident by going forward. *Ak

Filed Incident Vehicle speed controlNHTSA 746998
Visibility & wipers

Windshield wiper linkage failed, causing inoperative windshield wipers. Dealer was notified, and informed consumer it was not cover under a manufacturer's recall. *Ak the consumer purchased replacement parts and the problem was solved. *Yh

Filed Incident VisibilityNHTSA 888802
Electrical systemFire1 injury

Mazda pro had electrical problems resulting in 2 engine fires in 3-4 months after purchase. *Ak

Filed Incident Electrical systemNHTSA 727932
BrakesAirbagsCrash

1) Airbag didnt deploy during a right angle (t bone) accident at an intersection .. The driver (me) systained head and face / chest injuries. 2) Since new the right rear brake on my non abs car lockes up very easily, and has caused a spin out in several cases, on wet surfaces. A dealer tried to do something, but it has not corrected the problem. Further, when I wrote mazda customer service hq, they simply said to go back to a dealer for their judgement / action to correct the problem.

Filed Incident Service brakes, hydraulic · Air bagsNHTSA 727784
Brakes

When applying the brakes on wet pavement pedal goes to the floor, resulting in exetended stopping distance. Please give any further details.*Ak

Filed Service brakes, hydraulicNHTSA 864382
Seats & seat belts

Driver's and passenger's seat belt cable will not release from the retracting mechanism, causing seat belts to become inoperable. Cable of belt is sticking out of track and motors had to be disconnected because they were running all the time and ran down the battery. *Ak *ml

Filed Incident Seat beltsNHTSA 864152
AirbagsCrash

Consumer was involved in a head-on collision while traveling 40 mph. Upon impact, neither driver's side nor passenger's side air bags deployed. Consumer has contacted the dealer. Please provide any further details. *Ak

Filed Air bagsNHTSA 862633

Mazda Protege: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
2001515121AirbagsD
20001023253Transmission & drivetrainF
1999903211Transmission & drivetrainF
199846280Transmission & drivetrainC
1997682152AirbagsD
1996732241AirbagsF
19950500-A
19940100-A
199351122Seats & seat beltsC
All Protege years

1997 Mazda Protege vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 1997 Mazda Protege

Does the 1997 Mazda Protege have any recalls?

Yes - NHTSA lists 2 recalls for the 1997 Mazda Protege: switch (October 2015); exterior lighting (April 2009). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 1997 Mazda Protege?

By the complaints owners filed with NHTSA, the most common problem areas are the airbags (12), transmission & drivetrain (11), brakes (10).

How many complaints has the 1997 Mazda Protege had?

68 complaints have been filed with NHTSA, the first on January 7, 1997 and the latest on November 22, 2010. Of these, 15 describe a crash and 2 a fire, and together they report 14 injuries and 0 deaths.

Is the 1997 Mazda Protege a reliable vehicle?

Its Safety Index is 30 out of 100 (grade D: more problems than a typical Mazda Protege year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Mazda Protege years have the most complaints?
What should I do if my 1997 Mazda Protege has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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