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Vehicle safety record

2002 Mazda Protege Problems, complaints & recalls

Owners have filed 100 complaints about the 2002 Mazda Protege with NHTSA, most often about the seats & seat belts (21) and the transmission & drivetrain (17). Those complaints describe 12 crashes, 2 fires and 14 injuries. It is covered by 4 recalls, the latest in May 2009 for the headlights. For comparison, the 2001 has 51 and the 2003 has 121.

NHTSA data checked

FFar more problems than a typical Protege year, for its age

#110 most complained-about 2002 vehicle

Complaints
100
Recalls
4
Crashes
12
Fires
2
Injuries
14
Deaths
0

Most common 2002 Mazda Protege problems

Share of all 100 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2002 Mazda Protege recalls 4

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Exterior lighting: headlights

09E02500042,540 vehicles affected

The problem
Dope, inc. Is recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors.
The risk
Decreased lighting visibility may result in a vehicle crash.
The fix
Dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on july 28, 2009. Owners may contact dope, inc. At 1-626-272-1798.

Exterior lighting

09E01200016,270 vehicles affected

The problem
Sabersport is recalling 16,270 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "Lamps, reflective devices, and associated equipment." These lamps do not contain the required amber side reflectors.
The risk
Decreased lighting visibility may result in a vehicle crash.
The fix
Sabersport will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on may 11, 2009. Owners may contact sabersport at 1-909-598-7589.

Exterior lighting

06E0640004,029 vehicles affected

The problem
Certain tradesonic combination lamps sold as replacement lamps for use on the above listed passenger vehicles. Combination lamps not equipped with amber side reflectors fail to conform with the requirements of federal motor vehicle safety standard no. 108, Lamps, reflective devices, and associated equipment.
The risk
Lack of amber side reflectors in the lamps will decrease lighting visibility to other drivers and may possibly result in a vehicle crash.
The fix
Tradesonic will notify owners and replace the lamps free of charge. The recall is expected to begin during july 2006. Owners may contact tradesonic at 626-934-8884.

Exterior lighting

06E038000724 vehicles affected

The problem
Certain alfaotto combination headlamps sold as replacement lamps for use on the above listed passenger vehicles. Some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, Lamps, reflective devices, and associated equipment.
The risk
Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
The fix
Alfaotto will notify owners and replace the headlamps free of charge. The recall began on may 10, 2006. Owners may contact alfaotto at 626-656-2992 or visit their website at www.Alfaotto.Com.

What owners say

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100 complaints about the 2002 Mazda Protege

Newest first, as filed with NHTSA by owners. Page 1 of 4.

Wheels & tires

Bulges on sidewalls of both passenger tires. Tires are 6 months old and only have approximately 3,000 miles.

Filed Incident Tires · WheelsNHTSA 11207135
Other & unknown

The security alarm feature becomes activated and will not deactivate with either the key fob, the ignition key, disconnecting the battery, or pulling the internal ignition/alarm fuse. This prevents the car from being started and driven for indeterminate periods of time. This happens after the vehicle is stationary, and all the doors are locked, no matter by what method. The most recent occurrence caused the car's alarm system to become activated while driving, causing great concern that something may short out in the engine while on the highway.

Filed Incident Unknown or otherNHTSA 11022569
Seats & seat beltsBody, doors & structureBrakes

I've owned my 2002 mazda protege5 for 7 years now. It's always had a vibration while braking. Even after having out brand new brakes, rotors and calipers. I'm very anal on how my car looks and drives. If I feel something out of the ordinary, I know something is off. This has happened ever since I've had the car. It does cause me to drive more cautiously especially in the back roads along with wet pavement. The steering wheel shakes while braking as well. As for the body of the car, the paint is faiding fast....

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It's yellow, and I hand polish and wax it once before spring, summer, and winter. I use maguires wax and polish every time. And it's also got a rust spot along the back left wheel lip. I am the second owner of the vehicle. And when I took it to the dealership to be repainted after I played for the car. It was magically only 24 hours from the warranty covering it. Other than that, it's been a great car. I would purchase another if I can find one. Something needs to be done about both of these concerns. Please fix and I would drive this car until it hits 1 million miles. As long as you keep maintenance up on it, it last forever.

Filed Incident Seat belts · Structure · Service brakesNHTSA 10863216
SuspensionLightsBody, doors & structure1 injury

Underneath the car is nothing but rust. It is affecting the undercarriage, the ball joints, the control arm, and the car's frame itself. I have replaced both ball joints both control arm shock and the car is still hard to steer

Filed Incident Suspension · Exterior lighting · StructureNHTSA 10787735
Fuel systemBody, doors & structureAcceleration & cruise controlBrakes

Tl* the contact owns a 2002 mazda protege. The contact stated that while attempting to park, the brake pedal was applied and the vehicle lunged forward. The vehicle then accelerated up a hill and suddenly stopped. The contact had the vehicle towed to a tow yard. Later, the vehicle was driven to the dealer where it was diagnosed that the frame was bent and the fuel and brake lines were destroyed. The vehicle was unable to be repaired and was destroyed. The approximate failure mileage was 160,000. Updated 11/09/15*lj

Filed Incident Fuel system, gasoline · Structure · Vehicle speed control · Service brakesNHTSA 10775971
Seats & seat belts

Drivers side seat belt latch broke in the latched position. Necessitated taking the latch apart to release the belt.

Filed Incident Seat beltsNHTSA 10765103
Seats & seat belts

I was driving at about 35 mph and hit a bump on the road that caused the driver seat belt buckle to come loose and it got in my way of the steering wheel. I was lucky to be driving on the left lane on one way street, I was able pull over, and to my surprise the buckle wouldn't latch to the female connector. It seems like the female connector pieces inside it had broken. Please check, this is a huge concern for anyone. If this would have happened on an interstate freeway I can't imagine taking my eyes of the road for even 1 sec. Please investigate! *Tr

Filed Incident Seat beltsNHTSA 10663073
Electrical system

Recently purchased a 2002 mazda protege5. Without warning, it wouldn't start. The low beam headlight burned out. The heat, stereo, headlights & power windows all worked. The car had no power and didn't even turn over. About 15 mins later, it started fine and never had a problem again until a few days ago (approx a month in between incidents). Same thing all over again, but this time the car refuses to start. What can I do? What info should I be aware of? I discovered online that this is an extremely common problem. *Tr

Filed Incident Electrical systemNHTSA 10554718
Engine & cooling

Tl* the contact owns a 2002 mazda protege. The contact attempted to start the vehicle but the engine failed to start accompanied by an abnormal knocking from the engine. The contact also mentioned that the failure occurred more often when the engine was cold. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 880. Updated 05/28/14*lj the consumer stated model year 2003 vehicles have been repaired for the same failure by the manufacturer. But the manufacturer...

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refuses to repair model years 2001-2002. The consumer stated this condition does not keep the engine from starting. It can and has caused catastrophic engine failure, which shuts down the power steering and brakes while the vehicle is moving. Updated 05/29/2014 *js

Filed Incident EngineNHTSA 10549546
Seats & seat belts

At first the seat belt locked and I could not get out of it. After about 15 minutes I was able to get it released. Thank god I was in the garage at home. Then approx 6 weeks later I was latching the belt to the buckle and the darn thing fell apart. The right rear door handle broke last year but since no one sits back there I never worried about it. Now with the seat belt issue I was searching for the part and someone suggested I check the recall list for this car, because they are not supposed to do that. I found numerous complaints on line and then this site. *Tr

Filed Incident Seat beltsNHTSA 10521222
Seats & seat belts

The driver-side seatbelt latch fell apart. The seatbelt is no longer operable. *Tr

Filed Incident Seat beltsNHTSA 10487552
Wheels & tires

Tire: firehawk gt bl 205/50r16 87v 50k mile tire. Tread separation with only 13,582 miles on the tire. The vehicle was parked when the tire was observed to be flat. Attempts to inflate failed. Removed tire and noticed two places on the inward side where tread was separating - one spot was just over an inch and the other was just under an inch. Full set (4) originally purchased at firestone complete auto care store, which is where the failed tire was taken the following morning. Tire has since been discontinued...

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and was replaced by a falken ziex 912 bl 205/50r16 87v 40k mile tire. Had other tires inspected for same issues the next day - service representative states the other three tires do not show any signs of the problem. Based on tread depth, warranty covered close to 90% of replacement tire. In the two weeks since, the replacement tire appears to be fine - no observable mis-match issues. *Tr

Filed Incident TiresNHTSA 10456753
Wheels & tires

I was driving on 905 west, close to the 805 n exit, and the road was broken. There was a hole on the road and my car's tire exploted when I drove by it. My car's alignment is lost. I almost had an accident because of it. Unfortunately I didn't have a good spare tire so I had to drive to my house with the exploted tire, and since it happened at 10pm I will have to miss work to fix it, and buy a new tire. *Tr

Filed Incident Tires · WheelsNHTSA 10448883
Engine & coolingFuel systemElectrical system

The car began to shutter and dropped from 50 to 25 in seconds. The check engine light (cil) starting flashing and the car began to stutter like it was going to die, I pulled to the side of the road and the car died. Started car again the cil continued to flash, it only would accelerate to 25 miles an hours even with my foot all the way down on the gas. I took it to the a mechanic and the codes were p0421, 171, 300. The mechanic did everything from engine flush, spark plugs, oil, air filters and installed a new catalytic converter but the problem persists. Its now a year later and the car is doing the exact same thing. *Tr

Filed Incident Engine and engine cooling · Fuel system, gasoline · Electrical systemNHTSA 10448859
Seats & seat belts

Seatbelt will not lock in on driver's side and today the handle broke on the inside driver's side to get out of the car! *Tr

Filed Incident Seat beltsNHTSA 10428055
Engine & cooling

I have a 2002 mazda protege. Were the upper passenger side motor mount attaches to the car body, the car body metal is severely rusted and starting to separate on the inside of the engine compartment. I did take the car to a mazda body shop and they quoted me in the area of $1,000.00 To fix the issue. I do not feel it is my responsibility to pay for the fix as this is an area high in the engine compartment not subject to the elements. Basically mazda has some problem with the metal, the anti corrosion treatment...

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or the finish treatment to the metal. This is in a protected area and if properly made should never rust. Needless to say, a good solid motor mount is a critical item. I first noticed this problem about june 1st 2010. *Tr

Filed Incident Engine and engine coolingNHTSA 10384614
Seats & seat belts

DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *LN

Filed Incident Seat beltsNHTSA 10383254
Steering

2002 Mazda power steering pump failures. Pump has been replaced twice, now on its 3rd unit.. Car, a 2002 mazda protege5 has approx. 102,000 Miles on it. First failure was a complete failure with loss of steering with no warning noticed. 2Nd pump leak was determined by mechanic causing erratic steering problems. First pump (on car when new) failed at 87,000 miles, 2nd occrred some 10,000 miles later. The third pump has only 3k miles and no way of telling how long it will last. Mazda denies all...

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responsibility. Pumps has been replaced 2x and on its third pump on this car. Old part not likely available. Mazda told owner they have had no problems (ever?) With power steering pumps, a lie. Check internet for power steering pump failures. Currently recalling 500,000 power steering pumps on other years. Believe they have not admitted their complete problems on these units to this date. *Tr

Filed Incident SteeringNHTSA 10376300
Electrical system

2002 Protege heater fan switch malfunctioned and melted plug and switch almost caused a fire but it was smoking when it fried and caused the 4th speed of the fan not to work I had to splice a new plug in to fix the issue and to keep it from catching fire I have pictures if needed. *Ln

Filed Incident Electrical systemNHTSA 10372300
Acceleration & cruise controlCrash

Tl* the contact owns a 2002 mazda protg. The contact was entering a parking space when the vehicle abnormally accelerated. The contact engaged the brake but the vehicle continued to accelerate and crashed into a pole. She stated that the pole struck a building and caused minor damage to the building. There were no injuries. A claim was filed with her insurance company. The front bumper of the vehicle was damaged. The vehicle was repaired. The vin was not available. The failure mileage was 58,624 and the approximate current mileage was 64,000. Updated 2/22/11 *cn updated 07/01/11

Filed Incident Vehicle speed controlNHTSA 10370639
AirbagsSeats & seat beltsCrash1 injury

Myself, the driver, rear-ended another driver at a speed of 35-40mph. The driver slammed on his brakes and I had no time to react. The result is a totaled front end w/ $4000+ of repairs. The seat belt did not restrain me and the airbag did not deploy. The car will be totaled and I suffered extensive bruising because of this failure. *Tr

Filed Incident Air bags · Seat beltsNHTSA 10368200
Seats & seat belts

DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *TR

Filed Incident Seat beltsNHTSA 10348673
Acceleration & cruise controlCrash

On 10/31/09, while moving the '02 mazda protege es from 2nd bay to 1st bay in my shop, at the 1st bay even brake pedal being applied, that car rushed forward to the shop wall ; my shop wall and car crashed. My address is [[redacted]](cell) information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Vehicle speed controlNHTSA 10323018
Equipment & accessoriesFire

Tl*the contact owns a 2002 mazda protege. While driving 25 mph, the radio stopped working and then smoke came out of the radio. The contact removed the fuse to disengage the radio after smelling the wires burning. The manufacturer has not been notified. The contact is concerned about the risk since serious damage may have occurred. The failure mileage was 110,275.

Filed Incident EquipmentNHTSA 10298732
Seats & seat belts

DRIVE SEAT BELT LATCH BROKE INTO PIECES. *TR

Filed Incident Seat beltsNHTSA 10293077

Mazda Protege: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20060100-A
20050100-A
20040100-A
20031214162Engine & coolingF
20021004122Seats & seat beltsF
2001515121AirbagsD
20001023253Transmission & drivetrainF
1999903211Transmission & drivetrainF
199846280Transmission & drivetrainC
All Protege years

2002 Mazda Protege vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2002 Mazda Protege

Does the 2002 Mazda Protege have any recalls?

Yes - NHTSA lists 4 recalls for the 2002 Mazda Protege: headlights (May 2009); exterior lighting (April 2009); exterior lighting (July 2006); exterior lighting (May 2006). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2002 Mazda Protege?

By the complaints owners filed with NHTSA, the most common problem areas are the seats & seat belts (21), transmission & drivetrain (17), wheels & tires (12).

How many complaints has the 2002 Mazda Protege had?

100 complaints have been filed with NHTSA, the first on March 13, 2002 and the latest on May 12, 2019. Of these, 12 describe a crash and 2 a fire, and together they report 14 injuries and 0 deaths.

Is the 2002 Mazda Protege a reliable vehicle?

Its Safety Index is 24 out of 100 (grade F: far more problems than a typical Mazda Protege year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Mazda Protege years have the most complaints?
What should I do if my 2002 Mazda Protege has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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