- The problem
- Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
- The risk
- Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
- The fix
- MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Vehicle safety record
2002 Mci E4500C Problems, complaints & recalls
No owner complaints about the 2002 Mci E4500C have been filed with NHTSA. It is covered by 2 recalls, the latest in October 2013 for the electrical system.
NHTSA data checked
CAbout as many problems as a typical E4500C year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Mci E4500C recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mci is recalling certain model year 2001-2004 e4500, model year 2002-2006 e4500c, model year 2001-2005 j4500, and model year 2006 j4500c motor coaches equipped with se-gi passenger windows. The adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade.
- The risk
- If the window glass becomes partially or completely debonded from its frame, the window glass may detach and fall from the coach and cause personal injury or property damage.
- The fix
- Dealers will inspect, test, and repair, as necessary, the se-gi window assemblies free of charge. The safety recall began on august 23, 2010. Owners may contact mci customer service at 1-800-241-2947.
What owners say
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No complaints about the 2002 Mci E4500C yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mci E4500C: every year compared
All E4500C years2002 Mci E4500C vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Mci E4500C | 0 | 2 | C | |
| 2002 Mci D4500 | 1 | 7 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Mci E4500C
Does the 2002 Mci E4500C have any recalls?
Yes - NHTSA lists 2 recalls for the 2002 Mci E4500C: electrical system (October 2013); glass, side / rear (August 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Mci E4500C had?
None have been filed with NHTSA so far.
Is the 2002 Mci E4500C a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Mci E4500C year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2002 Mci E4500C has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data