Motor Coach Industries (MCI) is recalling certain 2018-2026 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position...
Manufacturer safety record
Mci Problems, complaints & recalls
NHTSA holds 14 owner complaints and 99 recalls for Mci vehicles from 1987 to 2026. The most complained-about model is the J4500 (3 complaints).
- Complaints
- 14
- Recalls
- 99
- Crashes
- 2
- Fires
- 3
- Injuries
- 0
- Deaths
- 0
Mci models
| Model | Years | Complaints | Recalls |
|---|---|---|---|
| J4500 | 2001-2026 | 3 | 47 |
| D4505 | 2000-2022 | 1 | 42 |
| D4500 | 1997-2023 | 2 | 39 |
| D4000 | 1997-2021 | 0 | 30 |
| D4005 | 2000-2021 | 0 | 22 |
| E4500 | 1997-2014 | 2 | 17 |
| D4000ISTV | 2001-2022 | 0 | 12 |
| 102D3 | 1988-2006 | 2 | 9 |
| 102DL3 | 1988-2006 | 2 | 9 |
| G4500 | 2000-2004 | 0 | 9 |
| J3500 | 2018-2025 | 0 | 8 |
| D45 CRT LE | 2018-2021 | 0 | 5 |
| D45CRTLE | 2018-2026 | 0 | 5 |
| 102EL3 | 1997-2013 | 0 | 4 |
| D4520 | 2018-2026 | 0 | 4 |
| D45CRTELE | 2021-2024 | 0 | 4 |
| 102A3 | 1992-1998 | 0 | 3 |
| 102B3 | 1991-1998 | 0 | 3 |
| 102C3 | 1987-1993 | 0 | 3 |
| D45CRTE | 2024 | 0 | 3 |
| J4500C | 2006-2011 | 0 | 3 |
| 102DLS3 | 1998-2000 | 0 | 2 |
| D | 2000-2006 | 0 | 2 |
| D45CRT | 2021-2026 | 0 | 2 |
| DL3 | 2000-2006 | 0 | 2 |
| E4500C | 2001-2006 | 0 | 2 |
| J4500E | 2020-2025 | 0 | 2 |
| MC12 | 1991-1993 | 1 | 1 |
| 102D3ISTV | 2000-2001 | 0 | 1 |
| 102DL3SS | 1997-2006 | 0 | 1 |
| 102DLC3 | 1992-1993 | 0 | 1 |
| 102DLH3 | 1992-1993 | 0 | 1 |
| 102ELS3 | 2000-2001 | 0 | 1 |
| 96B3 | 1991-1993 | 0 | 1 |
| D4000 Istv | 2019-2022 | 0 | 1 |
| D4020 | 2026 | 0 | 1 |
| D4020ISTV | 2024-2026 | 0 | 1 |
| Distv | 2000-2006 | 0 | 1 |
| G4100 | 2000-2004 | 0 | 1 |
| MC12PTV | 1995-1999 | 0 | 1 |
| MC9 | 1991-1993 | 0 | 1 |
| Motorhome | 2006 | 0 | 1 |
| D4500/102DL3 | 2001 | 1 | 0 |
All time
Most complained-about Mci vehicles
| # | Vehicle | Complaints | Recalls | Grade |
|---|---|---|---|---|
| 1 | 1993 Mci MC12 | 1 | 1 | D |
| 2 | 1997 Mci 102D3 | 1 | 3 | D |
| 3 | 1997 Mci 102DL3 | 1 | 3 | D |
| 4 | 1998 Mci 102D3 | 1 | 4 | F |
| 5 | 2000 Mci 102DL3 | 1 | 5 | F |
| 6 | 2001 Mci D4500/102DL3 | 1 | 0 | - |
| 7 | 2001 Mci E4500 | 1 | 8 | C |
| 8 | 2002 Mci D4500 | 1 | 7 | C |
| 9 | 2003 Mci J4500 | 1 | 9 | C |
| 10 | 2003 Mci E4500 | 1 | 9 | D |
| 11 | 2004 Mci D4500 | 1 | 7 | C |
| 12 | 2007 Mci J4500 | 1 | 8 | C |
| 13 | 2012 Mci J4500 | 1 | 7 | C |
| 14 | 2017 Mci D4505 | 1 | 5 | B |
Latest Mci recalls
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower...
Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery...
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety...
Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
Covers2021 Mci D45CRTELE
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data