Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower...
2001-2026 · 23 model years
Mci J4500 Problems by year
Owners have filed 3 complaints about the Mci J4500 across 23 model years, and it has 47 recalls. The 2003 has the most complaints once its age is allowed for (1). The most reported problem area is the body, doors & structure, followed by the engine & cooling.
- Complaints
- 3
- Recalls
- 47
- Crashes
- 1
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
J4500 complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common J4500 problems
Mci J4500 recalls 47
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety...
Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to...
Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail...
Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery...
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could...
Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the...
Motor Coach Industries (MCI) is recalling certain 2018-2021 J4500 and 2018-2020 D45CRTLE vehicles. The power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafing.
Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a...
Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these...
Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal...
Latest J4500 complaints
Coach side glass is bowing (changing shape) and de-bonding. All glass on coach says "si-gi", which is the defective glass subject to a recall (nhtsa recall #10v373000). Contacted mci in 2015 after 1 of the pieces of glass actually almost fell out. Mfgr refuses to honor warranty because they shipped replacement glass to the previous vehicle owner for them to install themselves. Defective si-gi glass still in the coach. Mfgr practice of shipping replacement glass to owners is a very bad idea. Mfgr does not actually...
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verify that the work was completed. I'm sure 95% of owners never get around to installing it or just keep the glass as spares, so the recall is actually never completed. As temporary fix, we re-bonded the glass that was coming de-bonded, but it is becoming de-bonded again, since glass on the bus has bowed. We want mfgr to honor the recall, as it was never done, and glass is very bad.
As I was trying to ease my way past another vehicle by using lite accelerator pressure to activate automatic clutch, the clutch suddenly engaged causing the bus to lurch forward. In doing so the spot mirror on the right side struck the back of the vehicle sitting next to me breaking the glass. This bus is equipped with a zf 12 speed transmission which I think is the problem. When moving in slow traffic the clutch kicks in and out automaticly when ever it feels like it. Several times it failed to kick out...
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causing the bust to continue to move forward while foot was off throttle pedal. I nearly rear ended vehicles in front of me on several occasions. The other problem with this transmission is the slow response when begining to move. The automatic clutch needs to engage before bus will move. Many times this takes some time to happen making it necessary to hold up traffic before you have enough time to make your move. It also bogs down during the several shifts it makes which in itself could cause the car behind you to run into the back of the bus. I feel this transmission option is very dangerous when used in slow traffic situations. *Js
This problem exists on at least 4 out of 10, mci motor-coaches manufactured from 2006 to 2013. The problem has not been reported nor investigated because it remains un-detected during routine maintenance, computer diagnostics or by any company mechanics. The issue only becomes apparent after several hours of continuous driving a (minimum of 400 miles ) mci passenger motor-coach. No facility or mechanic will drive the vehicle for the extended amount of time to detect the problem. There is also no...
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equipment/monitor available to monitor or evaluate the air quality in the driver cabin area. The driver area begins to smell of antifreeze vapors/toxic fumes that have escaped into the driver cockpit. There is no obvious leaks of any coolant/antifreeze in the driver area and the driver ac/heater core appears to have no leaks yet the toxic fumes/vapors are seeping into the driver cabin. The drivers are forced to cope with continuous exposure of the dangerous fumes/vapors that not only affect the entire environment and air quality but the health of the driver and possibly the general public/passengers. *Tr
Questions about the Mci J4500
Which Mci J4500 years have the most problems?
What are the most common Mci J4500 problems?
Across every model year, owners report problems with the body, doors & structure (1), engine & cooling (1), transmission & drivetrain (1) most often.
How many recalls does the Mci J4500 have?
NHTSA lists 47 recalls across all Mci J4500 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data