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Vehicle safety record

2007 Mci J4500 Problems, complaints & recalls

Owners have filed 1 complaint about the 2007 Mci J4500 with NHTSA, most often about the transmission & drivetrain (1). Those complaints describe 1 crash. It is covered by 8 recalls, the latest in December 2025 for the door. For comparison, the 2006 has 0 and the 2008 has 0.

NHTSA data checked

CAbout as many problems as a typical J4500 year, for its age

#445 most complained-about 2007 vehicle

Complaints
1
Recalls
8
Crashes
1
Fires
0
Injuries
0
Deaths
0

Most common 2007 Mci J4500 problems

Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2007 Mci J4500 recalls 8

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Structure: door

25V85300015,454 vehicles affected

The problem
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
The risk
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
The fix
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Equipment adaptive / mobility: wheelchair lift / ramp

21V737000510 vehicles affected

The problem
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
The risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The fix
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

Steering: hydraulic power assist system

19V0270002,089 vehicles affected

The problem
Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
The risk
Loss of steering control may increase the risk of a crash.
The fix
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Seat belts

15V18300021 vehicles affected

The problem
Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism.
The risk
If the seat belt locking mechanism does not function as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.
The fix
MCI will notify owners , and dealers will inspect and retrofit the seats free of charge. The recall began on May 14, 2015. Owners may contact MCI customer service at 1-800-241-2947.

Electrical system

13V49800010,016 vehicles affected

The problem
Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
The risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The fix
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

Electronic stability control (ESC)

11V5240001,962 vehicles affected

The problem
Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. This might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
The risk
If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
The fix
Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.

Visibility: motor

10V1350001,261 vehicles affected

The problem
Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. The windshield wiper motor may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.
The risk
If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.
The fix
Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. This service will be performed free of charge. The safety recall is expected to begin during july 2010. Owners may contact mci customer service at 1-800-241-2947.

Equipment

08V6030001,893 vehicles affected

The problem
Mci is recalling 1,893 my 2002-2008 d model and my 2001-2008 e and j4500 motor coaches equipped with zf transmissions. There is a potential for the shift selector to malfunction as a result of a cell phone or radio being placed in close proximity to the shifter control pad.
The risk
When this happens, the shift selector may move into reverse without driver knowledge increasing the risk of a crash.
The fix
Mci is working with zf and has created a software update that protects against the potential for transient analog or digital signal interference. The recall is expected to begin during november 2008. .Owners may contact mci at 1-800-333-0371 and zf at 1-734-416-6200.

What owners say

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1 complaints about the 2007 Mci J4500

Newest first, as filed with NHTSA by owners.

Transmission & drivetrainCrash

As I was trying to ease my way past another vehicle by using lite accelerator pressure to activate automatic clutch, the clutch suddenly engaged causing the bus to lurch forward. In doing so the spot mirror on the right side struck the back of the vehicle sitting next to me breaking the glass. This bus is equipped with a zf 12 speed transmission which I think is the problem. When moving in slow traffic the clutch kicks in and out automaticly when ever it feels like it. Several times it failed to kick out...

Read the full complaint

causing the bust to continue to move forward while foot was off throttle pedal. I nearly rear ended vehicles in front of me on several occasions. The other problem with this transmission is the slow response when begining to move. The automatic clutch needs to engage before bus will move. Many times this takes some time to happen making it necessary to hold up traffic before you have enough time to make your move. It also bogs down during the several shifts it makes which in itself could cause the car behind you to run into the back of the bus. I feel this transmission option is very dangerous when used in slow traffic situations. *Js

Filed Incident Power trainNHTSA 10592234

Mci J4500: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
201101300-D
201001100-C
200901100-C
200801000-C
20071810Transmission & drivetrainC
20060800-C
20050900-C
20040800-C
20031900Body, doors & structureC
All J4500 years

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Questions about the 2007 Mci J4500

Does the 2007 Mci J4500 have any recalls?

Yes - NHTSA lists 8 recalls for the 2007 Mci J4500: door (December 2025); wheelchair lift / ramp (September 2021); hydraulic power assist system (January 2019); seat belts (March 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2007 Mci J4500?

By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (1).

How many complaints has the 2007 Mci J4500 had?

1 complaints have been filed with NHTSA, the first on May 18, 2014 and the latest on May 18, 2014. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2007 Mci J4500 a reliable vehicle?

Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Mci J4500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Mci J4500 years have the most complaints?
What should I do if my 2007 Mci J4500 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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