There has been a recall on my mini Cooper for sometime now. Over a year and a half at least. We have been patiently waiting for the remedy and still, do not have one. Our car, at times has become inoperable due to this recall. We took it to an auto shop, they ran a test and confirmed that the issues we are receiving are from the recall. I feel like this issue is taking a very long time for mini to fix and it is putting us out of money and causing lots of stress to us. I am filing this complaint in hopes this can provide a solution to us and mini.
Acceleration & cruise control
Mini Cooper Hardtop Acceleration problems by year
6 complaints filed with NHTSA about the Mini Cooper Hardtop's acceleration & cruise control. Unintended acceleration, surging, throttle problems and cruise or adaptive cruise faults.
Acceleration complaints by model year
Latest Cooper Hardtop acceleration complaints
I made a right turn from the main street, into the parking lot of a strip mall, then an immediate left turn, and another right turn into the right angle parking slot. All the while having my foot on the brakes, I started to shift into park, when it was in the right spot. The mini instead coming to a stop, revved up, jumped the curb and hit the store in the front. The air bags deployed. I had my foot on the brakes really hard, all the time but the brake pedals were locked up. It would not move up or down. Sat hard...
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on the floor! When the tow truck came, the brakes were still locked up and the gear was in park and couldn't be moved from there. The seat belts couldn't be retracted either. Mini engineer claims that there is nothing wrong with the car and I can safely drive it after the body is repaired. I am having a difficult time with this conclusion. The car's brakes and gear were locked up, and had to be lifted on a flatbed and taken to the repair shop; I still maintain something within the car malfunctioned. *Tr
2013 Mini cooper paceman base auto. 05/30/2016- We experience instances where vehicle continues to accelerate maintaining speed after releasing gas pedal while vehicle is in motion on city street, highway, city street going downhill. Duration of the period of continued acceleration maintaining speed typically last 1 to 3 seconds. We noted that the occurrence of these instances began recently after annual service in 05/2016. We inquired if vehicle had recent software update. Dealer cannot diagnose any defect....
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Dealer cited adaptive engine control unit (ecu). Dealer acknowledged other customers have cited the same issue we are experiencing. Dealer reset ecu unit. We inquired if transmission fluid service would resolve the problem. Dealer offered to perform transmission fluid service at our expense. Note vehicle still under new car warranty. Dealer advice when instance of acceleration occurs to press the brake. Dealer advised us to change driving style. We confirmed all remedies at dealer level exhausted. We contacted mini usa for assistance and inquired if transmission fluid service would resolve the problem, requested mini usa work with dealer to cover expense. Mini usa contacted dealer. Mini usa declined to cover transmission fluid service expense. Mini usa referred us back to dealer service manager for further assistance and closed incident. Mini usa offered to have regional rep meet with us when at dealer in 09/2016. We accepted offer to meet. 09/14/2016 We contacted mini usa about meeting with regional rep. Mini usa had no record of offer or request. We informed mini usa also experiencing same acceleration issue in 2013 mini cooper countryman base automatic. Annual service for this vehicle in 05/2016. We asked if problem is ecu software related. For the record we informed mini usa that they have deemed vehicle safe to drive.
I drove an automatic 2013 certified mini cooper off the lot with 33k prior miles. After less than a week, and after only driving a total of 254 miles, the accelerator failed in the middle of an intersection. I did not loose all power, the gas pedal just quit responding while I was driving. All other systems in the car seemed fully responsive/operational with exception to the accelerator. The engine did not rev and the car did not respond to the accelerator even when it was pushed fully down. My car was manually...
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pushed out of the intersection/traffic with help by the person behind me. After safely to the side of the road, I turned off the car. After about 5 minutes I restarted the car and the gas pedal was operational. The following day I drove the car back to the dealer without incident. They re-checked the certification items and were not able to diagnose the problem. Their error readers did not detect any codes. Perplexed- they sent the information to their technical engineering department. The engineers claim that it is a needed software update that caused the accelerator failure while the vehicle was in motion. The engineers are asking that the mini service department update the software and drive a bit to test the vehicle. The situation that the needed software update caused is dangerous. I have seen posts from other mini cooper drivers who have/are experiencing this issue- yet there are no recalls or known service bulletins for the hazardous problem. I did notify mini usa (corporate) of the accelerator failure. Notes: the car was very recently fully serviced/certified with no know problems, I had fuel, I was in drive, the car was in motion, I was attempting to make a left turn in a residential intersection, I was in the process of accelerating when the gas pedal failed to respond further- I was immobilized in the middle of an intersection.
Cpsc: mini cooper: consumer stated the cruise control would disengage. *Ss the consumer stated discovered when using the clutch and down shifting the cruise control did not disengage. The first time he tried the cruise control, while down shifting the vehicle maintained speed and shot forward instead of slowing down. *Jb
The new mini cooper that I leased started to have acceleration problems around 6500 miles. What happens is a hesitation in the acceleration of the mini from a start or at low rpms. For example when you're at a stop and you are trying to cross traffic the hesitation of the acceleration is dangerous in timing the vehicle to cross traffic and when the acceleration catches up the car jumps to high rpms. This is being reported because I took the cooper into the mini of ontario service center and they said there is nothing wrong.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data