2010 Mini Cooper Lighting problems

the FRM recall inspection procedure. • I requested the FRM inspection report, photos, and the MINI Corporate denial code. I received none of these. • MINI Corporate Recall Team confirmed they had no documentation from the dealer and incorrectly stated that the module does not need to be opened. • Without a completed inspection uploaded to MINI Corporate, a denial code cannot be generated. • I was charged for the FRM replacement part, even though the recall should cover the repair if the module is affected. • The dealer only offered to waive a $149 programming fee. Safety Concern: The dealer failed to follow required recall procedures, failed to document the inspection, and denied federally mandated recall coverage without evidence. This violates recall protocol and leaves the safety defect unresolved. The module was replaced at my expense.

electrical/intermittent dash light surges. The FRM failed again after a software reflash, which is a documented trigger for FRM internal memory corruption. MINI/BMW issued and Extended Limited Warranty for FRM failure, acknowledging this defect; however, I received the official notice after the warranty period had already expired, leaving no opportunity to repair the defect while covered. This failure affects safe operation of the vehicle, including the inability to properly secure windows and maintain normal electrical functionality. The issue is not due to wear or misuse, but an internal electronic defect recognized by the manufacturer. The repeated nature of the failure and reliance on reflashing demonstrate the defect was never fully resolved. I am reporting this issue to document the repeated failures, late manufacturer notification, and ongoing safety-related electrical system issues. I purchased the vehicle with 86,000 miles. It now has 100,000, well below the criteria for the LW. In the 14,000 miles and two years I have owned and driven it, it has required four FRM reflashings. Had I known about the Extended Limited Warranty, I would have had BMW repair it under said warranty. That wasn't possible because I received notice of the known failure after the ELW expired.

in Clawson, MI. The total bill for this was over $800 (I have receipts for the purchase and the install). The recall notice from MINI/BMW came in 2023, and according to their website there is still no fix, which makes no sense since I bought an OEM replacement that was fitted to my car in 2022, as I noted here. How can a part that when fails can potentially cause vehicle fires ("thermal incident", per their recall notes) NOT be replaced immediately by the manufacturer? And how can MINI/BMW say they can't get the part when an OEM version is available online? The delay in this fix is unacceptable. My OEM replacement FRM works perfectly, but I am out the $800+ I spent to get it since MINI didn't then and still doesn't have them available, "officially". So if they ever get the part and replace my fully operational replacement for free, I am still out the money I spent in 2020 to make my car operationally safe. What can I do to get a refund from MINI/BMW? Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

extended warranty when I took it to Braman Motors Miami for service but they failed to correct the problem. BMW of North America extended the warranty for 10 years /156,000 miles whichever occurs first, as determined by your vehicle's service date (original service date is 3/16/2010) extending the limited warranty for the Footwell Module (FRM) This problem is a known problem by BMW / Mini they currently have open recalls on the model, series, production date, and year. but since hardly anyone files complaints to NHTSA in Fla, this problem is ongoing. [[redacted]], under violation of federal law (The Safety Act) dealers can't sell, lease, or deliver any vehicle until recall repairs have been performed. But they overlook the problem at the dealership when the car is in the shop for service. I was given a multi-point inspection it passed 28 of them LOL, but the first one (Operation of all light and signals, (passed)...lol So how can this test pass? When I picked up the Mini nothing was working turn signals, the front right headlight, windows, hazard lights, fog lights. However, the dealer overlooks the safety recall and wants to charge the client an additional charge to diagnose the FRM. They gave me an estimate for $1,985.38 if I had approved the work that they said the Mini needed, but nothing to do with the recall (FRM) is this how BMW handles this safety recall? They don't care to solve the problem at any level dealer or manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

investigate. Investigation revealed the failed part is the FOOTWELL MODULE, and that this is a KNOWN ISSUE by Mini Cooper. Rather than issue a recall and fix the parts, they offered an extended warranty that lasted 10 years (which expired 13 months ago for my car). As a safety issue, this should have been a recall for all vehicles, not a wait til people have a fail to fix. This issue affects newer models as well.

even worse had it failed at night. I had my car towed to the dealer to be diagnosed. The issue is that the footwell module (aka frm) had failed. This happened at only 41,000 miles. Apparently this is extremely common and a long-known defect on mini coopers. In my opinion there needs to be an immediate recall on all affected frms. I learned that mini issued a "silent recall" of extended warranties, from 4 years to 8 years, and now to 10 years/156,000 miles. I am outside of warranty 6 months by time, but within warranty by 115,000 miles. I contacted mini usa to request that they cover the part repair, as this is a known defective part in my car's model and year and a critical safety issue. They have refused, despite me getting in touch three times. I also notified customer relations at mini usa that I never received notification of the warranty extension on this part, or on any other part. Additionally, I have not received any notification of recalls that apply to my vehicle, though through my recent research I have found that some have been issued. A quick google search as well as discussions with mini techs will reveal widespread frm failure. Many other complainants on this page are regarding the same issue. Has any investigation taken place? If not, I hope there will be one.

work I determined the problem to be the driver side footwell module which has long been known to be a defective item to mini/bmw so much so that it's been given a warranty extension of 10 years/ 156,000 miles that remains active, but only to eligible vehicle warranty holders. After my experience of losing practically all vehicle lighting which included both turn and hazard signaling ability while driving at night and at highway speeds I implore the nhtsa to issue a safety recall on these faulty footwell modules given the ease and suddenness at which they cease to function for reasons that range from moisture intolerance, routine maintenance practices, and emergency roadside assistance as was my particular case. The problem has already been acknowledged by the manufacturer and I feel it is now time that the government address this known safety issue in order to protect america's roads and highways as well as the citizenry at large.