Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant...
Electrical system
Nissan Leaf Electrical problems by year
456 complaints filed with NHTSA about the Nissan Leaf's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
Electrical complaints by model year
Electrical recalls
Latest Leaf electrical complaints
Vehicle: 2019 Nissan Leaf S, 40 kWh, VIN [[redacted]], ~110,000 miles. Recall 24V-700 / R24B2 applies to this VIN. On [redacted] the car was towed dead to Stevens Creek Nissan, [[redacted]]. The dealer recommends replacement of the main EV battery. Nissan Consumer Affairs denied coverage [redacted] as out of warranty (case no. [redacted]). On [redacted] the dealer installed the recall software. The original battery-failure trouble code then cleared, but diagnostics still show a battery problem and the dealer cannot...
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identify the exact fault. The dealer refuses to perform the 20-25 mile drive cycle and code check that Nissan's own recall remedy requires, citing vibration from a failed motor mount, and instead demands $1,100 from me for a teardown to determine whether the failure is recall-related. The dealer also withholds the diagnostic trouble code unless I pay a $350 diagnostic fee, although the DTC check is part of the free recall remedy. The dealer requires pickup by Tuesday [redacted] or a $250 storage fee applies. I am asking NHTSA to record a failure to provide the recall remedy: direct the dealer to complete the drive cycle / DTC check, or authorize and pay for the teardown, and release the DTC. The car is drivable - dealer staff drove it on the lot Nov 6. Buyback floor: I will accept a repurchase only at $6,500 or more. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Nissan LEAF, approx. 31,000 miles. On [redacted], the vehicle received the software update for NHTSA Recall 24V-700/Nissan Campaign R24B2, described as addressing battery overheating/fire risk during DC fast charging. On [redacted], while traveling at 70 mph on a flat highway with a 75 mph speed limit and cruise control engaged, the vehicle suddenly lost propulsion without advance warning and slowed to approximately 30 mph. It would not accelerate normally. My children were inside. This abrupt loss of speed...
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created a serious rear-end collision risk. This is my [[redacted]] daughter's daily driver, and I am concerned about a novice driver experiencing the same failure. An immediate independent diagnostic scan showed P33ED-00 (HV Battery Parallel Diagnosis), P3180-97 and P317E-97. Battery telemetry showed SOH 88.51% and Hx 57.24%. I request investigation into whether a battery defect and/or the recall software caused this highway propulsion loss. These readings have not yet been evaluated by a Nissan dealer. On [redacted], Nissan Consumer Affairs/Roadside Assistance agents and supervisors refused complimentary towing from our residence, stating they would not accept third-party diagnostics and required dealer evaluation first. We were told to pay for towing or arrange transport ourselves. The vehicle remains at home with unresolved battery safety concerns. My daughter has lost her transportation; rental/loaner age restrictions prevent her from using a replacement. We still owe $12,158.09 on a vehicle that can not be driven because of a safety recall. I request NHTSA investigate the propulsion failure, adequacy of the R24B2 remedy and Nissan's refusal of towing assistance. I request Nissan provide safe flatbed transport, a permanent remedy and a vehicle buyback resolving the outstanding financing. Diagnostic records and recall service documentation are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I purchased a 2021 Nissan Leaf used on 9/9/2026 from CarMax Burbank with unrepaired NHTSA recalls 25V-655 and 24V-700 documented in my sale paperwork. The salesman told us they were simple recall repairs, nothing to worry about. When I took the car in, the authorized dealer's service advisor warned that the recall reprogramming could likely leave the vehicle inoperable if a battery fault code appeared, and recommended returning the car to CarMax because it was on a stop sale with no batteries available. A CarMax...
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service consultant dismissed the warning as a scare tactic from that specific location, said they couldn't consider taking the car back unless we tried the recall repairs, and sent us to a different "partnered" Nissan dealer. On 10/21/2026, that dealership location recommended the LBC/VCM recall reprogramming, kept the vehicle eight hours, and released it as repaired and drivable. Less than 24 hours later, on 10/22/2026, while driving on the highway in heavy rain in moving traffic, the battery failed with [Warning, Service EV System, Power Reduced]. The vehicle was towed to the dealership on 10/23/2026, where the dealer confirmed the EV battery failed, the vehicle cannot be operated without a battery replacement, and batteries are unavailable nationwide. The vehicle has remained at Nissan since. Safety risk: sudden, complete loss of propulsion on a highway in rain creates an immediate crash and injury risk to occupants and surrounding drivers. The failure occurred one day after the recall remedy was completed and the vehicle was released as repaired, indicating the remedy process can leave affected vehicles in an unsafe state on the road. The recall at issue concerns battery cells prone to rapid heating and fire during Level 3 charging, so this vehicle carried an active fire risk as well. The manufacturer has since initiated a vehicle repurchase. The recall bulletin promises a complimentary rental during the remedy process. No rental was ever provided.
My Leaf started displaying dramatic battery range reduction and charge fluctuation symptoms [redacted] at 98K miles. 1st available appt at dealership (as advised by Nissan) was [redacted], now at 115,000K miles. [redacted] I received recall notice in my mailbox from Nissan re 25V-655 - 8 1/2 months past the issuing of recall - explaining the defect and fire hazard while fast charging. I now realize the "hot" smell I detected while fast charging was the overheating of lithium - thank God it didn't catch fire back...
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then as I had been napping in my vehicle with my dog. At the dealership, service dept said my battery failed the post update test; sent me home in (ice) loaner car; said Nissan will reach out within a few days. Finally receive call [redacted] from [[redacted]] on behalf of Nissan North America; received 1st buyback email "offer" Sept 4, 2026 nearly a month after my car was deemed inoperable (this was a Friday at 4:59pm at the start of a major holiday weekend). They requested I pay them $9,411.11 so they can recover title from lender; same unchanged offer [redacted] after "escalation" review. A down payment + over 4 yrs of never missed consecutive payments - $33,000 later - and they are requesting I pay them because of a manufacturing defect which I didn't cause and had no control over. I was planning to drive it another 115K miles +. I want a FAIR resolution - on an inflated asset with Extreme depreciation due to a manufacturing defect and mandated recall. Nissan has not provided a warranty covered battery replacement to get my car running in a 'timely manor'. This [[redacted]]/old consumer is being treated UNfairly. ALL supporting documentation is organized, verifiable and securely filed. Any attorneys out there want to help ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My High Voltage battery failed on my car at ~50k miles in 2022. Nissan replaced the battery under warranty. It has failed again now at 110k miles and is way worse than the previous failure. The car will abruptly shut down under load on hills or high speeds on the highway and I will get a P33ED battery fault code. Nissan customer service told me they would offer assistance and after 2 months of waiting on them to find the part number for the battery, they now informed me they won't help. After doing some...
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research, there is a recall out for 2019-2022 Nissan leafs with possible fire related issues because of the batteries and the P33ED code that i am getting is directly related to this recall. I believe I have a recalled battery in my vehicle but Nissan won't offer any assistance because my VIN isn't necessarily recalled. I feel unsafe to charge or operate this car, especially under any type of speed or load and Nissan is offering no assistance in repairing the vehicle or even verifying the battery manufacturer date.
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the recall service failed to prevent a failure shortly after completion. The contact stated that while driving at approximately 30 MPH, an unknown battery warning light illuminated. The vehicle was returned to the dealer, where diagnosis confirmed an internal battery cell failure. The manufacturer was notified of the failure, and a case was filed via telephone. The failure mileage was approximately 100,000.
I purchased this EV in 2021 with ~30k miles on it. On cold days ~20 degrees, the battery would drop rapidly under a load (going uphill, high speeds, etc) It would continue to drop until you were not under load anymore. The dealer said nothing was wrong until I had my family in the vehicle and it totally shut down on the highway going 70 mph and i lost all brakes, steering, etc. They finally took me seriously and put a new battery in at ~55k miles in 2022. I continued to have similar issues in the winter on...
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really cold days, but not nearly as bad so i lived with it. At about 100k miles, it started doing a very similar issue, but way worse, and at any temperature. It got so bad i couldn't drive without the battery always being fully charged. Took it to the first dealer who said nothing is wrong with it even though i had videos of it happening. I then called nissan corporate and opened up a case and asked them directly "before i take it to another dealer for a second opinion, is this something that you can offer financial assistance with" and that lady said "yes, we can offer assistance for sure". I took it to another dealer who did some tests and confirmed it needed a battery. Shortly after that, the car now shuts down under even a slight load. A small backroad hill will shut it down and I get an error code P33ED now. This code is related to a battery recall on 2019- 2022 models that can cause a battery fire! After almost 2 months of nissan saying they didn't have the part available, they just informed me they won't offer any assistance because im out of warranty! Not only did i have the battery replaced once, but it has already failed a second time, and they installed a battery that is now recalled but wont honor the recall because my vin is a 2018. I am beyond frustrated with their lack of care about my families safety since this could catch fire! I am hoping to reach out to you for some additional guidance on this situation. Thank you.
I purchased this 2020 Nissan Leaf S Plus on September 22, 2020 for $39,104. The vehicle was fully functional when I delivered it to Nissan's authorized service center to comply with NHTSA Recall 24V-700. Following the software update performed by Nissan's technician, the vehicle would not operate. It has remained inoperable since that date. Nissan provided a rental vehicle, which I am currently using. I did not cause this damage. I complied fully with Nissan's recall instructions. Nissan's own repair process destroyed the functionality of my vehicle.
In [redacted], my 2020 Nissan Leaf experienced a catastrophic battery failure while plugged into a Level 3 DC fast charger at the Nissan dealership where the vehicle was originally purchased. During the charging session, the high-voltage traction battery severely overheated, physically expanded/swelled, and tripped a major vehicle fault sensor. The dealership confirmed the battery was permanently damaged and rendered the vehicle entirely inoperable. Initially, Nissan corporate quoted $22,000 out-of-pocket to...
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replace the defective battery. A few weeks after this safety incident, a national safety recall was officially issued regarding Nissan Leaf high-voltage battery defects and fire risks during fast charging. Approximately two years later, I received an official letter from Nissan offering a vehicle buyback due to the recall and lack of replacement parts. I spent three months actively working with a Nissan corporate representative to finalize the buyback paperwork. However, with the claim nearly complete, Nissan abruptly closed the case without resolution and transferred it to a third-party administrator, [[redacted]], forcing me to restart the entire process from the beginning. [[redacted]] has completely ignored all communications and has failed to respond or advance the claim for over a month. Safety Risk & Request for Action: The vehicle experienced a severe thermal event (overheating and physical expansion) during normal operation at an authorized charging station, presenting an immediate fire and explosion hazard. To date, the vehicle has been disabled and unrepairable for over two years. Nissan has failed to provide a timely remedy under the federal safety recall, and their administrative handling has unreasonably delayed removing this hazardous vehicle/component from circulation. I am requesting NHTSA intervention to hold Nissan accountable for executing their recall remedy and resolving this safety claim immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Update to complaint [redacted]- [redacted] I am updating my complaint regarding Nissan LEAF recall R24B2 and the dealer's handling of the recall remedy. On [redacted] I brought my 2019 Nissan LEAF to Ken Garff Nissan Salt Lake to have recall R24B2 performed. The dealer told me that performing the recall remedy could cause the vehicle to enter reduced-power mode or become non-drivable, and that replacement batteries were backordered or unavailable. The dealer therefore declined to perform the recall remedy at that...
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time. A representative of Ken Garff Nissan Salt Lake also advised me that I could ignore the safety warnings, not have the recall remedy performed, and drive the vehicle through the desert anyway. This was particularly concerning because the recall restricted the vehicle's use of Level 3/CHAdeMO quick charging pending completion of the remedy, affecting my ability to safely use the vehicle for a planned interstate relocation. After I escalated the matter to Nissan Consumer Affairs, Nissan told me that Ken Garff Nissan Salt Lake had said it declined to perform the remedy because of a time constraint. That account conflicts with what the dealer told me directly. I asked the dealer to perform the remedy before I mentioned my move or any timeline, and the dealer instead explained that it did not want to perform the remedy because it could leave the vehicle in reduced-power mode or non-drivable while replacement batteries were backordered or unavailable. I then obtained an appointment at [[redacted]] Nissan of Murray on [redacted], for the R24B2 recall remedy. I will provide the final repair order, diagnostic codes, and outcome when available. My safety concern is not solely that an open recall exists. An authorized dealer declined to perform the prescribed recall remedy because it said the procedure could immobilize the vehicle, while Nissan later relayed a materially different explanation for the dealer's refusal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle: 2020 Nissan Leaf SV, VIN [[[redacted]]], ~55,000 miles Recall: R24B2 / NHTSA campaign 24V700000 (battery may overheat during Level 3 charging - fire risk) I brought my vehicle to Conicelli Nissan (Conshohocken, PA) for the R24B2 recall software update.The vehicle has been held at the dealership since on or about [redacted] with the recall remedy incomplete; the dealer says it cannot proceed without Nissan's approval (dealer case [redacted]). I opened case [redacted] with Nissan Consumer Affairs requesting...
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rental coverage while the vehicle is grounded for this safety recall. Nissan verbally denied the request on [redacted] and refused to put the denial in writing. I have no transportation. Nissan provided rental cars to owners in its [redacted] Leaf battery recall until repairs were complete, but refuses the same here. I ask NHTSA to intervene: (1) compel completion of the recall remedy, and (2) require Nissan to provide alternate transportation while the vehicle is grounded for a safety recall its own procedure failed to remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2019 Nissan Leaf's battery stopped charging due to a manufacturer defect. Nissan North America confirmed this is covered under NHTSA Recall 24V-700 and agreed to repurchase the vehicle (case #1163589). However, Nissan's repurchase process has been severely delayed by issues connected to the recall remedy itself: Nissan requires a physical title to complete the repurchase, but their own financing arm (NMAC) failed to release a lien for six years after payoff--despite the law requiring them to--and then provided a...
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defective release letter, stalling the process for over a month. Separately, Nissan's own repurchase letter promised a courtesy rental vehicle for up to 30 days during the process, which was never provided despite requesting. They are also refusing to lock in their repurchase price so every day of their delay is benefiting them while costing me. I am raising this because the recall remedy process itself - not just the underlying defect - has been mishandled, leaving an affected consumer without a resolution or a functioning vehicle for an extended period.
I own a 2019 Nissan Leaf (recall R24B2/NHTSA 24V-700), 70,000 km, battery State of Health 97% per LeafSpy (OBD-based BMS health reading, not the dash gauge). I support the recall's intent and have stopped Level 3 fast charging entirely, using only home Level 1/2 charging. I'm raising a structural concern, relevant beyond my own vehicle: for cars that trip the SOC-fluctuation fault, the only remedy offered is full battery replacement or buyback - scrapping/replacing packs that are often barely degraded, at real...
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environmental cost (mining, manufacturing, disposal) for a risk tied specifically to Level 3 charging, not to driving the car. I'd ask the agency to consider whether the remedy framework (repair/replace/refund-less-depreciation under 49 U.S.C. §30120, or Canada's equivalent) should allow a fourth, owner-consented option: permanent, verifiable disabling of DC fast-charging (physical connector removal, tamper-evident hardware, disclosed on the vehicle's title/history) in exchange for a smaller cash settlement - no battery replacement, no buyback, for owners who accept this in writing. There's precedent for this working in the used-vehicle market already: lemon-law and flood-damage titles both flag a documented condition change so future buyers can price it in, without requiring the vehicle be destroyed. This would function the same way - a documented manufacturer-owner agreement at a middle ground, rather than a binary full-remedy-or-buyback choice. This would let owners with healthy batteries keep driving, reduce prematurely retired EV packs, and likely cost manufacturers less than replacement or repurchase, while still eliminating the defect condition. I'd ask this be considered for Nissan's remedy program here, and as a standing option for future mode-specific recalls.
The contact owned a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The local dealer was contacted and declined to perform the recall repair, stating that the recall repair would place the vehicle in LIMP Mode, and advised the contact to disregard any warning lights illuminated. The manufacturer was made aware of the issue and informed the contact to reach out to the dealer for assistance. The contact had not experienced a failure.
[[redacted]] of [[redacted]] sold me this vehicle as a certified pre owned vehicle with an unrepairable recall on [redacted]. This vehical had been diagnosed with this recall prior to sale and nissan issued a stop sale of this vehicle prior to me purchasing this vehicle. I am unable to fast charge due to potential fire risk. This has hindered my ability to travel and is very dishonest practice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data