Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Vehicle safety record

2012 Peterbilt 388 Problems, complaints & recalls

No owner complaints about the 2012 Peterbilt 388 have been filed with NHTSA. It is covered by 10 recalls, the latest in April 2020 for the electronic stability control (ESC).

NHTSA data checked

DMore problems than a typical 388 year, for its age

Complaints
0
Recalls
10
Crashes
0
Fires
0
Injuries
0
Deaths
0

2012 Peterbilt 388 recalls 10

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electronic stability control (ESC)

20V199000460,515 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The fix
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Tires

15V7400001,876 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to.
The risk
Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.
The fix
Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.

Electrical system: alternator / generator / regulator

15V456000288 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
The risk
If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
The fix
Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Equipment: labels

15V132000213,230 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
The risk
If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
The fix
Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Steering: tie rod assembly

15V1080005,141 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
The risk
Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
The fix
PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Electrical system

14V2830001,705 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.
The risk
Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.
The fix
PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

Service brakes

14V145000474 vehicles affected

The problem
PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk
The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.
The fix
PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1-800-473-8372. Peterbilt's number for this recall is 314-D.

Equipment: labels

13V593000561 vehicles affected

The problem
Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."
The risk
As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
The fix
Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.

Service brakes: check valve

12V02600015,932 vehicles affected

The problem
Paccar is recalling certain model year 2012-2013 kenworth t170, t270, t370, t440, t470, t660, t700, t800, w900, and peterbilt 320, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 vehicles, manufactured from january 31, 2011, through january 19, 2012, and equipped with bendix atr-6 antilock traction relay valves. In extremely cold conditions, these bendix relay valves may potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brake causing continuous brake application.
The risk
Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. Unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. Also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.
The fix
Paccar will notify owners, and provide a temporary repair until bendix develops a permanent remedy. This service will be performed free of charge. The safety recall began on february 10, 2012. Owner may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

Fuel system: tank assembly

11V1270004,664 vehicles affected

The problem
Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
The risk
The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
The fix
Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

What owners say

Be the first 388 owner to share.

Problems or none - your experience is exactly what the next buyer is looking for. Write it now

No complaints about the 2012 Peterbilt 388 yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Peterbilt 388: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20160300-A
20153700Wheels & tiresC
201417870Wheels & tiresF
20130900-C
201201000-D
201101100-D
201001100-D
200901500-D
200801700-F
All 388 years

2012 Peterbilt 388 vs rivals

VehicleComplaintsRecallsCrashesGrade
2012 Peterbilt 3880100D
2012 Peterbilt 386270DCompare
2012 Peterbilt 320150FCompare
2012 Peterbilt 389190CCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

Own a 2012 Peterbilt 388? Share your experience.

Your experience goes live straight away and helps every owner and buyer who checks this vehicle. Anonymous, free, no account.

Overall, how would you rate it? *

0/4000 · Please leave out names, phone numbers and your full VIN.

By posting you confirm it's your own, honest experience and agree to the rules. Safety defect? Also report it to NHTSA - that's how recalls start.

Questions about the 2012 Peterbilt 388

Does the 2012 Peterbilt 388 have any recalls?

Yes - NHTSA lists 10 recalls for the 2012 Peterbilt 388: electronic stability control (ESC) (April 2020); tires (November 2015); alternator / generator / regulator (July 2015); labels (March 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2012 Peterbilt 388 had?

None have been filed with NHTSA so far.

Is the 2012 Peterbilt 388 a reliable vehicle?

Its Safety Index is 39 out of 100 (grade D: more problems than a typical Peterbilt 388 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Peterbilt 388 years have the most complaints?
What should I do if my 2012 Peterbilt 388 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience