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Vehicle safety record

2009 Peterbilt 388 Problems, complaints & recalls

No owner complaints about the 2009 Peterbilt 388 have been filed with NHTSA. It is covered by 15 recalls, the latest in April 2020 for the electronic stability control (ESC).

NHTSA data checked

DMore problems than a typical 388 year, for its age

Complaints
0
Recalls
15
Crashes
0
Fires
0
Injuries
0
Deaths
0

2009 Peterbilt 388 recalls 15

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electronic stability control (ESC)

20V199000460,515 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The fix
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Tires

15V7400001,876 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to.
The risk
Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.
The fix
Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.

Equipment: labels

15V132000213,230 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
The risk
If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
The fix
Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Steering: tie rod assembly

15V1080005,141 vehicles affected

The problem
PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
The risk
Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
The fix
PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Service brakes

14V145000474 vehicles affected

The problem
PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk
The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.
The fix
PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1-800-473-8372. Peterbilt's number for this recall is 314-D.

Equipment: labels

13V593000561 vehicles affected

The problem
Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."
The risk
As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
The fix
Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.

Engine and engine cooling

11V2030005,831 vehicles affected

The problem
Paccar is recalling certain model year 2007-2011 kenworth c500, t2000, t600, and t660, as well as model year 2009-2011 peterbilt 387 and 388 trucks equipped with caterpillar c15 engine and manufactured from may 11, 2006, through september 17, 2010. Degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines.
The risk
THIS COULD RESULT IN A FIRE.
The fix
Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. This service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. Owners may contact caterpillar toll-free at 1-800-447-4986.

Fuel system: tank assembly

11V1270004,664 vehicles affected

The problem
Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
The risk
The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
The fix
Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

Steering: column

10V3080009,697 vehicles affected

The problem
Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
The risk
A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.
The fix
Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.

Steering: column

09V2580002,096 vehicles affected

The problem
Paccar is recalling 2,096 my 2009 kenworth and peterbilt vehicles equipped with trw steering shafts. Mislocation of a circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
The risk
A separation of the splined and non-splined tubes could cause a loss of steering control and increase the risk of a crash.
The fix
Dealers will inspect the steering shaft using a weld placement gauge and miswelded steering shaft will be replaced free of charge. The recall began july 31, 2009. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

Engine and engine cooling: diesel

08V4870004,883 vehicles affected

The problem
Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. Inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.
The risk
A vehicle crash could occur if another vehicle strikes the dpf on the roadway.
The fix
Paccar is working with caterpillar to repair these vehicles (please see 08e041). Owners may contact caterpillar at 1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

Service brakes: disc

08V43100086 vehicles affected

The problem
Paccar is recalling 86 my 2009 kenworth t660, t800, w900, and peterbilt 386, 365, and 388 trucks equipped with bendix front air disc brakes. The size 14 service chamber of certain front air disc brakes may have been contaminated with grease between the piston head/plate and the diaphragm. When braking pressure is applied, the grease may allow the piston head/plate to slip off center and catch on the reducing ring of the size 14 service chamber.
The risk
The catching of the piston head/plate on the reducing ring may lock up the corresponding front air disc brake which may impact the operator's ability to steer or control the vehicle.
The fix
Dealers will replace both front air disc brakes size 14 service chambers free of charge. The recall began on august 27, 2008. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

Parking brake: air

08V1280001,043 vehicles affected

The problem
Paccar is recalling 1,043 my 2008-2009 kenworth c500, t2000,t660, t800 and w900 trucks equipped with bendix mv-3 dash control valves. The molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area. This condition can allow the rubber double check valve to become lodged in the body opening under certain circumstances.
The risk
If the double check valve becomes lodged, in the event of a primary reservoir failure, air pressure can leak past the lodged double check valve thereby depleting the secondary reservoir, Causing reduced ability for modulating the service emergency brakes. In such an event, the operator should observe an air leak, indications of low air pressure via the primary and secondary air gauges, and audible and visual low air pressure warning alarms. A vehicle crash is possible if these warnings are not heeded.
The fix
Dealers will replace the bendix mv-3 dash control valves free of charge. The recall began on april 14, 2008. Owners may contact kenworth at 1-425-828-4196.

Trailer hitches

08V104000318 vehicles affected

The problem
Paccar is recalling 318 my 2007-2009 kenworth t800, w900, and peterbilt 357, 365, 367, 378, 379, 384, 385, 386,388, and 389 trucks equipped with premier trailer hitch assemblies. The pintle hitch assemblies may have been manufactured in a manner resulting in a reduction of fatigue strength of the pivot pins.
The risk
This reduction of fatigue strength could cause the pivot pin to crack and eventually break, causing the trailer to detach from the truck while in motion, which could cause a crash that could result in personal injury or death.
The fix
Dealers will replace the potentially defective pivot pin free of charge. The recall began on april 18, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

Latch

08V0650006,169 vehicles affected

The problem
Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. Certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'Door locks and door retention components." The rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft.
The risk
In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant.
The fix
Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. The recall began on march 14, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

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No complaints about the 2009 Peterbilt 388 yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Peterbilt 388: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20130900-C
201201000-D
201101100-D
201001100-D
200901500-D
200801700-F
20070700-C
20060200-A
20050100-A
All 388 years

2009 Peterbilt 388 vs rivals

VehicleComplaintsRecallsCrashesGrade
2009 Peterbilt 3880150D
2009 Peterbilt 387290FCompare
2009 Peterbilt 335230DCompare
2009 Peterbilt 3861100DCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2009 Peterbilt 388

Does the 2009 Peterbilt 388 have any recalls?

Yes - NHTSA lists 15 recalls for the 2009 Peterbilt 388: electronic stability control (ESC) (April 2020); tires (November 2015); labels (March 2015); tie rod assembly (February 2015) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2009 Peterbilt 388 had?

None have been filed with NHTSA so far.

Is the 2009 Peterbilt 388 a reliable vehicle?

Its Safety Index is 26 out of 100 (grade D: more problems than a typical Peterbilt 388 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Peterbilt 388 years have the most complaints?
What should I do if my 2009 Peterbilt 388 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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