- The problem
- PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.
- The risk
- Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.
- The fix
- PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.
Vehicle safety record
2014 Peterbilt 389K Problems, complaints & recalls
No owner complaints about the 2014 Peterbilt 389K have been filed with NHTSA. It is covered by 1 recall, the latest in May 2013 for the switch.
NHTSA data checked
BFewer problems than a typical 389K year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2014 Peterbilt 389K recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2014 Peterbilt 389K yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Peterbilt 389K: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2014 | 0 | 1 | B |
2014 Peterbilt 389K vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2014 Peterbilt 389K | 0 | 1 | B | |
| 2014 Peterbilt 388 | 17 | 8 | F | Compare |
| 2014 Peterbilt 337 | 1 | 6 | C | Compare |
| 2014 Peterbilt 389 | 1 | 7 | C | Compare |
| 2014 Peterbilt 320 | 1 | 6 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2014 Peterbilt 389K
Does the 2014 Peterbilt 389K have any recalls?
Yes - NHTSA lists 1 recall for the 2014 Peterbilt 389K: switch (May 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2014 Peterbilt 389K had?
None have been filed with NHTSA so far.
Is the 2014 Peterbilt 389K a reliable vehicle?
Its Safety Index is 74 out of 100 (grade B: fewer problems than a typical Peterbilt 389K year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2014 Peterbilt 389K has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data