- The problem
- Pierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and commercial fire trucks manufactured from january 2, 1995, through january 21, 2008, contain a safety defect. These vehicles are equipped with fuel tank straps that may corrode due to winter road salt or liquid de-icing chemicals. If the fuel tank straps corrode sufficiently, the fuel tank supporting straps may fracture and the fuel tank may fall from the vehicle.
- The risk
- The vehicles may lose power and stall. In addition, the fuel tank may rupture and spill diesel fuel on the roadway. Either of these outcomes may cause a fire truck or surrounding vehicles to slip or slide on the roadway surface, increasing the risk of a crash.
- The fix
- For fire trucks that are less than 10 years old, dealers will inspect the fuel tank straps and replace them if necessary with stainless steel straps free of charge. For vehicles that are older than 10 years, pierce is not offering a free remedy, but will offer for purchase replacement fuel tanks straps and provide instructions for installation. The safety recall began on august 27, 2011. Owners may contact pierce at 1-920-832-3000.
Vehicle safety record
2002 Pierce Custom Contender Problems, complaints & recalls
No owner complaints about the 2002 Pierce Custom Contender have been filed with NHTSA. It is covered by 1 recall, the latest in July 2011 for the fuel system, other.
NHTSA data checked
BFewer problems than a typical Custom Contender year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Pierce Custom Contender recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2002 Pierce Custom Contender yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Custom Contender: every year compared
All Custom Contender years2002 Pierce Custom Contender vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Pierce Custom Contender | 0 | 1 | B | |
| 2002 Pierce Pierce | 1 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Pierce Custom Contender
Does the 2002 Pierce Custom Contender have any recalls?
Yes - NHTSA lists 1 recall for the 2002 Pierce Custom Contender: fuel system, other (July 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Pierce Custom Contender had?
None have been filed with NHTSA so far.
Is the 2002 Pierce Custom Contender a reliable vehicle?
Its Safety Index is 74 out of 100 (grade B: fewer problems than a typical Pierce Custom Contender year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2002 Pierce Custom Contender has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data