- The problem
- Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.
- The risk
- If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
- The fix
- A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1-920-832-3000.
Vehicle safety record
2004 Pierce Custom Contender Problems, complaints & recalls
No owner complaints about the 2004 Pierce Custom Contender have been filed with NHTSA. It is covered by 1 recall, the latest in June 2010 for the bumpers.
NHTSA data checked
BFewer problems than a typical Custom Contender year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Pierce Custom Contender recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2004 Pierce Custom Contender yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Pierce Custom Contender: every year compared
All Custom Contender years2004 Pierce Custom Contender vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Pierce Custom Contender | 0 | 1 | B | |
| 2004 Pierce Dash | 1 | 11 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Pierce Custom Contender
Does the 2004 Pierce Custom Contender have any recalls?
Yes - NHTSA lists 1 recall for the 2004 Pierce Custom Contender: bumpers (June 2010). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Pierce Custom Contender had?
None have been filed with NHTSA so far.
Is the 2004 Pierce Custom Contender a reliable vehicle?
Its Safety Index is 74 out of 100 (grade B: fewer problems than a typical Pierce Custom Contender year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Pierce Custom Contender has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data