- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
- The risk
- The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
- The fix
- Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Equipment & accessories
2016 Pierce Quantum Equipment problems
No owner has filed a complaint about the 2016 Pierce Quantum's equipment & accessories with NHTSA. Trailer hitches, mobility equipment, accessories and aftermarket parts.
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Equipment recalls for the 2016 Pierce Quantum
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- The risk
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- The fix
- Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
- The risk
- If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
- The fix
- Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
- The risk
- If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
- The fix
- Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.
- The problem
- Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
- The risk
- If the flashlight battery pack overheats, it can increase the risk of a fire.
- The fix
- Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Equipment complaints
No complaints about this area yet.
Pierce Quantum equipment complaints by year
Quantum equipment problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data