- The problem
- Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
- The risk
- Electrical circuits that overheat increase the risk of a fire.
- The fix
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Electrical system
2019 Proterra Catalyst Electrical problems
No owner has filed a complaint about the 2019 Proterra Catalyst's electrical system with NHTSA. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Electrical recalls for the 2019 Proterra Catalyst
- The problem
- Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
- The risk
- A loss of power steering and/or drive power increases the risk of a crash.
- The fix
- Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
- The problem
- Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
- The risk
- The rear door may open without the driver's awareness, increasing the risk of injury.
- The fix
- Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
- The problem
- Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.
- The risk
- If the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.
- The fix
- Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.
Electrical complaints
No complaints about this area yet.
Proterra Catalyst electrical complaints by year
Catalyst electrical problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data