**Subject: URGENT VEHICLE SAFETY CONCERN - Steering Failure, Track Bar Bracket/Frame Damage, and Risk to Family Safety - 2012 Ram 2500** To Ram Customer Care and the Vehicle Safety Team, I am requesting immediate attention to a serious safety concern involving my 2012 Ram 2500 4×4 with the 6.7L Cummins diesel engine. This is not simply a complaint about suspension performance or the cost of repairing an older truck. My concern is the history of steering and suspension failures that could put the driver,...
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passengers, children, and other road users at risk. The factory drag link broke in half while I was driving down a steep hill. That was a frightening and dangerous experience. The truck also had problems while it was still at stock suspension height. I believed the stock suspension was responsible, which is why I later installed an aftermarket lift. The lift was an attempt to address the problem, not the beginning of the problem, based on my experience. The truck now experiences severe wobbling under braking, and the front track bar bracket appears to be pulling away from or tearing out of the frame. I am concerned about the integrity of the steering and front suspension mounting points and the possibility of losing control of the vehicle. **My family's safety is a major concern. Children ride in this truck.** I cannot treat a possible steering or structural failure as an ordinary maintenance issue when the consequences of a failure could be catastrophic. I am aware of FCA Safety Recall R46 / NHTSA campaign 15V-541, which addressed track bar frame bracket welding concerns on certain Ram trucks. I understand that my 2012 model year may not be included in the recall population. Nevertheless, I am asking Ram to examine the actual condition of my vehicle and determine whether the failures warrant further technical investigation. I respectfully request: 1. A formal safety case and a case reference number. 2. Escalation to the appropriate Ram technical, engineerin