The contact owns a 2011 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the vehicle. The contact pulled the vehicle over to the side of the road, and there was a loud popping and breaking sound coming from underneath the vehicle, causing the rear wheels to lock up. Upon inspecting the vehicle, the contact discovered that the rear driveshaft had fractured and detached from the vehicle. The vehicle was towed to an authorized dealer, who...
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diagnosed the failure and recommended the installation of a new driveshaft, rear differential assembly, and failed pinion gear. The contact referenced NHTSA Campaign Number: 13V038000 (Power Train); as a possible cause for the failure; however, the dealer informed the contact that the VIN was not included in the recall. The failure mileage was 250,000.