- The problem
- Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- The risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- The fix
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Vehicle safety record
2011 Ram 2500 Problems, complaints & recalls
Owners have filed 298 complaints about the 2011 Ram 2500 with NHTSA, most often about the steering (210) and the engine & cooling (40). Those complaints describe 3 crashes, 7 fires and 4 injuries. It is covered by 4 recalls, the latest in December 2017 for the column shift. For comparison, the 2010 has 0 and the 2012 has 283.
NHTSA data checked
CAbout as many problems as a typical 2500 year, for its age
#36 most complained-about 2011 vehicle
- Complaints
- 298
- Recalls
- 4
- Crashes
- 3
- Fires
- 7
- Injuries
- 4
- Deaths
- 0
Most common 2011 Ram 2500 problems
Share of all 298 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Ram 2500 recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- The risk
- If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- The fix
- Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
- The risk
- A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
- The fix
- Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
- The problem
- Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.
- The risk
- This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
- The fix
- Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free of charge. The safety recall began on october 3, 2011. Owners may contact chrysler at 1-800-853-1403.
What owners say
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298 complaints about the 2011 Ram 2500
Newest first, as filed with NHTSA by owners. Page 1 of 12.
Vehicle was parked and turned off for 4 days. Spontaneously combusted from the engine bay. Local fire department extinguished. No open recalls found, indicating an un-fused component failure.
Approximatly 6 years ago My TIPM failed on my 2011 dodge ram 2500. It was not under warrenty so I replaced it myself not knowing this was an ongoing problem with dodge products. My TIPM is again failing. What can be done with it? [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The steering became uncontrollable and wobbled so violently I could not keep my hands on the wheel. It will be open for inspection at any time. The safety of all other road users and pedestrians were put in grave danger. Due to the complete loss of steering control. This has happened to other ram owners I have talked with as well. The problem was addressed by my local mechanic. He recommended replacing the entire front end steering and suspension components I agreed he did the work, he did the work. I also replaced all four tires with new and had them balanced. Within 2 weeks this death wobble happened. There are no warning lamps for this problem.
Warped head / blown head gasket
Yesterday, 3/22/2024, I was driving northbound on I-15, fat left lane, approx. 80 mph/posted highway speed. Suddenly lost steering control on my 2011 Dodge Ram 2500 Cummins diesel truck. Front end/tires began vibrating, all steering control lost, truck veered to the right across 3 lanes of traffic and off into the dirt/sage brush to the right of the highway. It almost rolled over, but I was able to slow it to a stop. My dogs & I could have been killed. I turned the truck off for a few minutes, then re-started the...
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ignition. Was mid-trip with no other transportation option, so I drove the rest of the way at much slower speeds, was able to get the truck to our home. I am still shaken from what could have happened to me and our family. I have dash cam video of this incident.
Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on...
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this particular part. I know that from 2009 to 2017 there have been several models that were impacted by this part being defective. I do have the invoice from the mechanic that took care of replacing the TIPM module.
Driving on the highway doing about 100km per hour and the truck shut off. No noise or anything it just died, no steering etc. luckily I was able to slow down and safely get to the side of the road. Put in park and it started up again fine. A few weeks later the same thing happened while drive 60km per hour. I took it home and appears the key is able to shake loose while in the run position; if you hit a bump etc it's enough to cause the truck to shut off. I brought it to the dealer and told them and they knew...
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exactly what the issue was; have to replace the ignition and get new keys- approximately a $1000 repair im told. They also said they do 4-5 of these repairs a week. I asked if it's a recall item and they said no. I was shocked as it was very frightening when the truck shut off on the highway and not having full control of the vehicle. It was dangerous and I have not driven the truck since; have been 5 weeks waiting on the new ignition to come in. I also have a 2012 dodge 3500 diesel and it did the same thing this week. While driving it shut off. So I have 2 of these truck with the same issue; I'm told it's a common issue with the trucks, but it's not a recall? Seems like a huge safety concern to me. If I had been involved in an accident due to this issue I'm Sure we would be looking at a whole other issue.
I was driving at the speed limit on the highway, normal day, and I notice a sudden vibration started to feel worst and worst, so I got out of the highway and notice one of the tires deformed on the contact part of the tire, the belt is coming off , I drove home city roads and next day took it to my mechanic shop , the issue is confirmed , I talked to my the tire wholesaler to replace the tires , and they said " I can only give you a partial cost of the old tire and the new tire cost even more" no covering the...
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warranty at all, and to be honest I will not want to drive this car with this set of tires anymore I do not feel safe , tires got less than 10000 miles, I wrote an email to falken costomer services after I talked to the wholesaler. It really bothers me now I can't drive this car until they answer this is unsafe and can cause a major accident, this is exactly why I purchase a new set of tires to avoid a real bad accident ..
Transfer case exploded while driving down the road
Tl* the contact owns a 2011 ram 2500. The contact stated that while driving approximately 65 mph and making a left turn, the braking system malfunctioned and the vehicle would not immediately slow down. Additionally, the power steering failed causing the steering wheel to become difficult to turn. The contact indicated that the failure had occurred on four separate occasions and occurred while the rpm was below 700 rpm. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. No...
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repairs were performed. The manufacturer was notified of the failure. A dealer was not contacted. The vin was not available. The failure mileage was 75,000.*Dt failure occurred after braking and going about 20 mph after the rpm's drop to about 700.*Jb
While operating the vehicle on a city street, highway, and off road; on both a rough paved roads and while running over bumps in the road, the vehicle experienced sudden loss of power (engine and all powered accessories) affecting the vehicle's engine, power steering and braking. Fortunately, no accidents or other events have occurred when I was operating the vehicle during this sudden loss of power. While the vehicle was powerless, in motion, the vehicle had to be placed into neutral and the engine restarted...
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before regaining engine and accessory power. This is not the first occurrence and has happened numerous times since purchasing the vehicle used in 2015. I have replicated the loss of engine power while parked with the engine running: by slightly moving the vehicle's ignition key fob while attached to the wireless ignition node (win) module, this caused the vehicle's engine and accessories to shutoff. While researching a solution to the problem, I found numerous comments on vehicle forums and chatrooms, as well as in youtube videos relating to issues problems with defective wins that needed to be replaced and the vehicle be reprogrammed. In my opinion, mopar has known, or should have known about the issues with the win and the vehicle's sudden loss of power while the vehicle is in motion. Loss of power events like I and others have experience has the potential for causing a serious accident resulting in death of serious bodily injury.
Death wobble at interstate 70mph speeds, no control until speed drops to 30. Has happened 5 times.-First time feb 2019 with about 55k miles. Last time was aug 2020 with less than 60k miles. Have spent considerable time nd money to no avail. Condition is extremely dangerous as it happens with no warning and is alarmingly violent. This needs to be recalled and fixed or sent to the salvage yard
There are two issues at hand here. One is the fuel pump fuse/relay. It went out but cant be fixed without replacing the entire fuse box as it is internally within fuse box. I did a bypass and replaced fuel pump, but I still have codes related to fuel system having a leak. When this issue happened, my wife was left stranded as the truck wouldn't turn on. Also, on a different note, I noticed my trailer brake light coming on saying it is disable and flashes on and off as I am driving. Not sure if this is related to...
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the electrical aspect of it. The other was on engine. I have a 2011 ram 2500 5.7 4X4. It started with having a cylinder 1 misfire. I replaced spark plugs and coils. Still had issue and after some research, I found out that the valve stem/spring in engine head break and cause the lifters and camshaft to rub and release metal shavings through out engine. While this was messed up, I would notice the truck would shake very hard as I approached a certain speed limit. I took truck to dodge dealership to verify research and it was confirmed. I was told I needed a new engine. So I replaced engine. Total bill was over 7500 for parts and labor.
Tl* the contact owns a 2011 dodge ram 2500. The contact stated that while driving at 5 mph, the vehicle stalled without warning. The vehicle was restarted and driven to the residence. The failure recurred. The vehicle was taken to sterling chrysler jeep dodge ram located at 5504 i-49 frontage rd, opelousas, la 70570, (337) 942-1241, to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was approximately 178,000.
The truck is making noises every time you turn the wheel, it is very stiff, and there is a leak.
Tl* the contact owns a 2011 ram 2500. While driving 65 mph, the vehicle turned off and restarted independently. The contact was concerned for his safety. Additionally, while the vehicle was parked on several occasions, the contact was unable to shift the vehicle out of park. When the vehicle was turned off and restarted, it resumed normal operation. The vehicle was not diagnosed or repaired. The contact stated that the failures recurred once. The dealer and manufacturer were not contacted. The approximate failure mileage was 68,000. *Dt*jb
When the vehicle's engine is running, if the frequency operated button ignition key (fobik) is moved in any slight movement, the engine will immediately shut off. It appears the fix is to replace the wireless ignition node (win) module, similar to other safety recalls issued for other dodge/chrysler models. The vehicle will shut off every day now and has even shut off while driving on the interstate. We had to try to safely pull to the side of the interstate and restart the vehicle.
When we got home last nite I saw smoke coming out from under the hood and I could smell something burning like electrical. I opened the hood and the alternator was pouring out smoke. I grabbed my hose and poured water on it until I could disconnect the batteries. Upon research I found the same problem on 2013 model years. I feel the 2013 recall may need to be extended to earlier model years. I am fortunate the truck did not catch fire.
To whom it may concern, my wife and I own a 2011 ram 2500 6.7 Turbo diesel. It was purchased new by her parents. I bought the truck from my in-laws a year ago and it's just over 80,000 miles. Unfortunately, over the last 6 months, we have run into a couple of major engine problems: -o2 sensor (includes overlay harness and module replacement), approx $1,500 -turbocharger - variable flaps not operating properly, approx $5,000 (according to rairdon of monroe, wa) everything I have read and every mechanic I...
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have talked to (including the chrysler dealer) has said the only true fix is to delete the egr/emissions and run the truck without it. It is very strange that the most trusted fix is an illegal option and there is no assistance from chrysler for either of these known problems. Seeing as the delete is an illegal option, I attempted to go the legal route and get the o2 sensor fix at the dealer. Not minutes had I picked up my truck, driving out the of dealership, the check engine light came back on for the turbocharger. There is service bulletin for the o2 sensor issue, however it was never submitted as a recall. If it is a known issue (a manufacture error), why was there no recall issued by chrysler? It seems the overarching issue comes from the emissions equipment. Along with the o2 senor failing, the turbocharger is now spitting out an engine code (p2262). Due to the carbon/soot build up from the egr, the vanes of the turbocharger become clogged. This is also a known issue and not a recall. Please let me know what solutions are available. Thank you!
Tl* the contact owns a 2011 ram 2500. While driving 30 mph, the steering wheel seized. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 136,000. The vin was not available.
The emissions check engine light came on and was diagnosed as a overlay wiring harness that was faulty and needed to be upgraded. This vehicle only has 67000 miles on it and this item helps control the diesels emisiones. It should be covered by the factory for the 100,000 miles as stated. Upon contacting fca they refused to help in any way to cover cost of repairs. This repair is happening on multiple diesel rams . I only ask that fca be held responsibility for vehicles that produce and sell
Several manifold bolts broke off causing exhaust to leak early. Potential hazard to the vehicle occupants depending on how bad the leak is, not to mention the environmental impact. Very known and common issue but fca will only address if the vehicle is within the powertrain warranty period. Vehicle is 7 years old but only has 37,000 miles.
Integrated trailer brake system failed and will not read any trailer when connected. States 'trailer disconnected'
I was traveling south on grand ave in glendale arizona when I came on to a turn my vehicle turned off on me I lost steering and brakes vehicle drifted into another lane luckily no one was next to me when it happens I had to put the vehicle in neutral and tried to start the truck 4 times before the vehicle turned back on, later that day same thing happened again on freeway i-10 and 75th ave heading west.
Engine shuts off while driving. I am able to get it started again by moving the ignition key around.
Ram 2500: every year compared
All 2500 years2011 Ram 2500 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Ram 2500 | 298 | 4 | C | |
| 2011 Ford F-250 | 0 | 2 | A | Compare |
| 2011 Ford F-350 | 0 | 4 | C | Compare |
| 2011 Chevrolet Silverado 2500 | 0 | 4 | C | Compare |
| 2011 Chevrolet Silverado 3500 | 0 | 5 | C | Compare |
| 2011 GMC Sierra 2500 | 0 | 4 | C | Compare |
| 2011 Ram 3500 | 0 | 5 | A | Compare |
| 2011 Ram 1500 | 689 | 4 | C | Compare |
| 2011 Ram 1500 Crew | 689 | 0 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Ram 2500
Does the 2011 Ram 2500 have any recalls?
Yes - NHTSA lists 4 recalls for the 2011 Ram 2500: column shift (December 2017); diesel (October 2014); tie rod assembly (November 2013); tie rod assembly (July 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Ram 2500?
By the complaints owners filed with NHTSA, the most common problem areas are the steering (210), engine & cooling (40), suspension (37).
How many complaints has the 2011 Ram 2500 had?
298 complaints have been filed with NHTSA, the first on January 24, 2011 and the latest on September 20, 2026. Of these, 3 describe a crash and 7 a fire, and together they report 4 injuries and 0 deaths.
Is the 2011 Ram 2500 a reliable vehicle?
Its Safety Index is 45 out of 100 (grade C: about as many problems as a typical Ram 2500 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Ram 2500 years have the most complaints?
2018 (2,614), 2017 (699), 2014 (345). See every Ram 2500 year compared.
What should I do if my 2011 Ram 2500 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data