2018 Ram 2500 Problems, complaints & recalls

The air suspension system on my 2018 Ram 2500 malfunctions whenever the vehicle is exposed to moisture, rain, or wet road conditions. When the ride height sensor or suspension wiring gets wet, the "Service Air Suspension System" warning message immediately illuminates on the instrument cluster. When this warning triggers, the system stops functioning properly, which affects vehicle leveling, ride stability, and load-carrying capability while driving. Moisture intrusion into the air suspension sensors or connectors is a recurring reliability and safety issue that impairs normal suspension operation in wet weather.

The steering column-mounted gear shifter on my 2018 Ram 2500 is experiencing a severe Brake Transmission Shift Interlock (BTSI) failure. Initially, the shifter became locked in the Park position and would not shift out of Park even with the brake pedal fully depressed. Subsequently, the shift interlock mechanism failed in the opposite direction: when placed into Park, the shifter will not stay locked in Park and can move out of Park without pressing the brake pedal, creating an immediate unintended vehicle rollaway...

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The contact stated that the traction control, HCU, and ABS warning lights illuminated while driving over bumps or potholes. On several occasions, the warning lights remained illuminated. While driving approximately 45 MPH, the vehicle lost braking functionality and crashed into a tree. The vehicle sustained front...

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated after several checks with the dealer, the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact that the recall repair was already performed. The contact stated that the...

The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the failure occurred. The contact stated that while driving, the ABS warning light remained illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The failure mileage was 115,215.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2018 Ram 2500. The contact stated that while driving 50 MPH with a loaded trailer, the brakes locked while depressing the brake pedal. Additionally, after depressing the accelerator pedal, the vehicle failed to respond. The contact stated that after a while the brakes slowly released, and the contact was able to resume driving. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the vehicle had previously been repaired under the recall....

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall.

The rear view back-up camera functions intermittently. Sometimes it works as expected, sometimes it displays a partial distorted image, sometimes the screen is black, sometimes it displays a blue screen with the message "camera system unavailable." The error has occured for several years. Every time I see a camera recall for ram I expect my vehicle to be part of it but never seems to be. Talking to others it seems to be a known issue, but not a known repair--could be one of several things causing the problem. Finally decided to take it in for repair at my expense on 10/16/2026.

I received a Safety Recall notice back in [redacted] for the HCU ABS component on my 2018 Ram 2500 (C4B/NHTSA 24V-896). Subsequently, the ABS component failed shortly after so I took the truck into CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa and they temporarily repaired the unit, but did not and have not had a replacement unit to resolve the recall notice safety issue. As stated on the paperwork, it is typed "Advised customer that the HCU is currently on recall, but the recall fix is not available at this...

NHTSA recall number 24V-896 was marked as completed on my vehicle but I'm telling you the work was never done. It was marked as complete on 27 September (that's a Sunday) of this year. I called Stellantis recall department and they just say it's complete but can't tell me who actually did the work or who completed it, just totally stonewalled me, so I'm contacting you. I haven't even been to a dealership in about 10 months for anything. This was either accidentally marked complete or fraudulent, I don't know, but this recall should still be listed as open for my truck. What do I do?

Vehicle Information: * Year/Make/Model: 2018 Ram 2500 Power Wagon * Affected Component: Electronic Stability Control / Service Brakes, Hydraulic / Electrical System * Associated Recall: FCA Recall C4B / NHTSA Campaign 24V-896 Description of the Safety Problem: The vehicle is completely disabled and non-running due to a high-current internal electrical short-to-ground within the ABS/Stability Control architecture. Attempting to turn over the engine instantly blows the heavy 30-amp Fuse F26. Diagnostics isolated...

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were illuminated with a steady continuous audible chime coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 41,400.

The truck is under recall C4b for the ABS / Traction control system, which also disables the cruise control. I have called several times and had the vehicle into local dealerships and was told there is still no fix. I asked about trading in the truck and the dealers offered me way below KBB value stating they don't want the truck because of the recall. I ask Ram to help me out and they said there is nothing they can do. 3 times now in over the almost 2 years this truck has been under recall C4B the truck has only...

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and check engine warning lights were illuminated and the cruise control became inoperable. The vehicle was taken to the dealer, where it was diagnosed, and the failure was associated with the recall. The contact was referred to the manufacturer. The manufacturer was notified of the failure...

The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, after taking the vehicle to a dealer for a tire replacement, the contact was informed by the dealer that the wheels could not be aligned because the drag link assembly failed to meet manufacturer specifications, and that the entire assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

I have 2018 Ram 2500 Diesel that has the ABS Recall and my abs system is not working, No cruise control and No traction control. I have contacted multible dealers multible times and I'm told there is no fix for this problem. I don't understand how they can continue to engineer and build trucks that apparently don't have this problem but can't engineer a fix for this Safety Issue. My problem was first reported to the dealer (1/15/2021) 5 years ago. I bought this truck New to pull a thirty foot gooseneck trailer to...

The contact owns a 2018 Ram 2500. The contact stated that while driving 30 MPH, the brake pedal was depressed, but the vehicle failed to properly respond and the braking distance became extended, causing the vehicle to crash into the rear of the vehicle ahead. Additionally, the brake pedal was fully depressed and went to the floorboard, but the brakes failed to respond as needed. The vehicle was towed from the scene. A Police report was filed. The contact received notification of NHTSA Campaign Number: 24V896000...

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle the "Service ABS" and "Electronic Braking System" were displayed with an audible chime. The cruise control and traction control had deactivated. The failure mileage was approximately 45,000.

My truck is subject to FCA Recall C4B, NHTSA Recall 24V-896, involving the brake hydraulic control unit (HCU). The recall concerns possible loss of ABS, electronic stability control and traction control. My concern is that the recall has been open since November 2024 and I still have not been able to obtain the repair for my truck. I have also been dealing directly with Stellantis and have case number 94100990. More importantly, my truck has actually experienced the problem. The ABS warning light began coming...

Warning lights come on. No anti lock brakes or cruise control. Warning lights and signal appear on the dash board. There has been a recall on this problem for over two years. Dealership keeps saying NO PARTS AVAILABLE. Use my truck for a family vehicle, and pull our travel trailer. I hope you can help resolve this problem.

I haven't had an accident yet, but the car beeps at me constantly. It's very distracting. Abs / traction control lights constantly going on and off. Also had issues with transmission, gears shifting hard, 4wd bushings in transfer case, etc. I have asked for an update on recalls many times. No part available. It's been almost 2 years. Doesn't seem that they plan to address the issue.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control features failed to operate, with a dinging sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 26,500.

I have warnings on my dash board alerting of a brake system failure. I received notice of the safety recall more than 18 months ago and have followed up several times. I have been told there is no remedy and if I would like to pay to fix the issue I can and then submit for possible reimbursement. I verified the suspect part is/was available at the local dealership but they refused to remedy the safety recall. I purchased the truck at the dealership I met with but they have no direction from Chrysler so the vehicle...