2017 Ram 2500 Problems, complaints & recalls

The ABS Control module has had a recall on it for years. I have contacted every Mopar dealership with a 250 mile radius and every single one of them tell me they can not get the part. Although I can personally purchase it for around $400 online. Why do I have to pay for a recall part that I can buy from Mopar but a dealership refuses to comply with the recall.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving and releasing the accelerator pedal, the vehicle decelerated excessively and felt like the brakes were depressed. The dealer was contacted several times and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of...

The contact owns a 2017 Ram 2500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the vehicle. The contact stated that upon inspecting the vehicle, there was a squeaking sound coming from the coolant pump. The dealer was contacted by phone and made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while depressing the brake pedal in slippery conditions and the vehicle came to a complete and the ABS warning light remained illuminated. The failure mileage was 74,000.

I own a 2017 Ram 2500 that is subject to an active safety recall involving the ABS Hydraulic Control Unit (HCU), Recall C4B / NHTSA Recall 24V-896. My vehicle is currently experiencing problems consistent with the safety defect described in the recall. The ABS warning light is illuminated, traction control is not functioning, cruise control is not functioning, and four-wheel drive is not functioning. I contacted an authorized Ram dealer regarding the active recall and was informed that there is currently no remedy...

The HCU is failing. it is a current recall and has been apparently before i even purchased my truck. The abs light is coming on and off. I use this truck everyday but most importantly i use it to transport my kids in what i assumed was a safe vehicle. I spoke with the dealer AND a representative in the recall department for FCA and both told me that there is no remedy and there may never be on. this is 100% UNACCEPTABLE. I dont understand why theres no RUSH to fix an issue that can cause an injury. I have text messages from the dealer service advisor

Recall C4B The Antilock Braking System in a constant On-Off state of failure. I've been told by multiple dealers and Ram Customer Service folks that there are no parts available. I have also been told that they will be available next quarters and that was multiple quarters ago. This has been going on since December 2024. I'm not sure if the braking system will function as designed if put in an emergency situation at this point. I also am unable to use my cruise control, because every time it goes into a failure mode, it kicks off the cruise control. I'm not talking about alarming once in a while, it's constantly every few seconds sometimes. I just want my truck fixed, this is ridiculous.

This problem was finally acknowledged by Chrysler in November 2024 but so far there is no repair offered by Ram. That, to me, is an unacceptable situation. The defect was generally know on my 2019 Ram 2500 several years before finally be acknowledged by them. And now after finally acknowledging the obvious they are still not offering a fix. As a practical matter, the actual defect is in the brush holders used in the small DC powered motor attached to the anti-lock control module. Replacement of the motor...

The recall for the HCU is not being taken seriously. My "service ABS" alert is constantly on, as well as my service 4 wheel drive (which is part of the HCU). My brake pedal will randomly shake when applying. I am worried that this will cause an incident and don't understand why we can't get this fixed under the warranty. It has been 2 years and nothing has been done.

While traveling approximately 65 mph on a two-lane highway, I crested a hill and encountered a vehicle stopped in the roadway waiting to make a left turn. When I applied the brakes to avoid a collision, the vehicle's Anti-Lock Braking System failed to function properly, causing the wheels to lock and the truck to skid uncontrollably. To avoid striking the stopped vehicle, I was forced to take evasive action and steer into the ditch. Fortunately, I was able to avoid a collision, but the incident demonstrates a...

The contact owns a 2017 Ram 2500. The contact stated that while driving 40 MPH, the brake pedal was depressed and seized. There was no warning light illuminated. The vehicle was shifted into 4WD and pulled over to the side of the road. The contact stated that the vehicle was restarted several times before the brake pedal operated as needed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer...

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the traction control and...

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control warning lights illuminated. On one occasion, while approaching a traffic light and attempting to brake, a total brake failure occurred, causing the vehicle to travel through the intersection. The failure was not preceded by a warning light; however, the ABS and cruise control warning lights had previously illuminated on several occasions. The vehicle was taken to an independent mechanic and a...

The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the traction control, ABS, and check engine warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed that the electronic brake module failed and needed to be replaced. The vehicle was not repaired. After retrieving the vehicle, the failure worsened, and the vehicle would not stop properly when depressing the brake pedal. The manufacturer was notified of the failure. The failure mileage was 97,000.

My heavy-duty Ram truck has a verified C4B HCU braking defect that occurred right after completing Emissions Recall 67A on 07/17/2024. The manufacturer has a severe parts backlog. The truck cannot pass state inspection and is legally grounded. Stellantis is refusing to provide direct-bill alternate transportation, effectively forcing me to front thousands of dollars or drive an unsafe vehicle with failing critical safety features.

Transmission can be put into gear without pressing the brake pedal. A child was placed in truck with no key in ignition. The child pulled shift lever and truck started rolling. Driver quickly pressed brake and stopped truck. This truck had the T79/NHTSA 17V-821 recall fix in 2017. The fix did not correct the problem. Filing this report to inform NHTSA that the recall fix did not work. Dealer won't repair as recall had been performed. I bought this truck used and It had this problem when purchased.

Motor completely over heated causing the hose to rupture underneath the intake manifold. Engine is unrepairable. Had to order new engine and a new intake manifold because it melted the current one. Also approximately 2 years ago, I also had to replace the transmission. This truck only has 155,000 miles in it and has had 2 major break downs. WHY? This truck is unsafe.

My turbo actuator failed and was replaced in February of 2026. This is the same part, manufactured the same year as the recall: LOP#09440301 Both the manufacturer and NHTSA knew of this problem for years, but only fixed a small portion of the impacted vehicles. Please make me whole and refund my expenses for this known faulty actuator and repair work. Let me know if there is anything more you need from me.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS warning light illuminated and the messages "Service ABS" and "Service Traction Control" were displayed. The contact added that while the cruise control was activated, the vehicle lunged forward while decelerating and the cruise control inadvertently deactivated. The contact stated that while driving...

Reported issue regarding recall for at least 2 years NHTSA #1850535. When we contacted McHugh Dodge in Zanesville, Ohio and they had no idea when issue will be fixed with ABS system nor when parts are scheduled to come in. I was told they should have something to repair by end of July, 2026 by NHTSA agent.

This is in regard to safety recall C4B. I have been contacting RAM dealers for almost 5 years on this issue and they have not had parts the whole time. I am sure they are mandated to build vehicles with ABS and this is obviously a common issue if you finally required the recall. I see they had the parts available for the CAB/ CHASSIS models which is the same part. How can there be a recall and no action this is not a new issue that was sprung on them. When I complain to the dealer they tell me to simply park the...

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part for the recall repair was on back order. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

truck is experiencing the active recall symptoms daily, but the manufacturer is denying a repair due to parts availability. I pull a trailer everyday and I been having break issues the ABS light goes on and off all day, driving on the freeway, streets and even when the truck is on park noise is annoying. Service electronic braking systems is on as well I been almost had accidents and loosing control with my trailer that I don't feel safe anymore for me and my passengers.

See attached document for complaint.