2009-2026 · 18 model years
Owners have filed 5,363 complaints about the Ram 2500 across 18 model years, and it has 70 recalls. The 2018 has the most complaints once its age is allowed for (2,614), while 2009 has far fewer than a typical year. The most reported problem area is the brakes, followed by the electrical system.
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Chrysler (FCA US, LLC) is recalling certain 2026 Ram 2500 Pickup trucks. The trucks may be equipped with steering column control modules that can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of...
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler...
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not...
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Chrysler (FCA US, LLC) is recalling certain 2026 Ram 2500 Pickup trucks. The trucks may be equipped with steering column control modules that can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of...
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such...
Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly...
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt...
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be...
Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with...
Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
The air suspension system on my 2018 Ram 2500 malfunctions whenever the vehicle is exposed to moisture, rain, or wet road conditions. When the ride height sensor or suspension wiring gets wet, the "Service Air Suspension System" warning message immediately illuminates on the instrument cluster. When this warning triggers, the system stops functioning properly, which affects vehicle leveling, ride stability, and load-carrying capability while driving. Moisture intrusion into the air suspension sensors or connectors is a recurring reliability and safety issue that impairs normal suspension operation in wet weather.
The steering column-mounted gear shifter on my 2018 Ram 2500 is experiencing a severe Brake Transmission Shift Interlock (BTSI) failure. Initially, the shifter became locked in the Park position and would not shift out of Park even with the brake pedal fully depressed. Subsequently, the shift interlock mechanism failed in the opposite direction: when placed into Park, the shifter will not stay locked in Park and can move out of Park without pressing the brake pedal, creating an immediate unintended vehicle rollaway...
hazard. My VIN currently shows no open recalls, yet my truck is exhibiting the exact safety defect described in NHTSA Recall Campaign 18V-100 (FCA Recall U11). I am requesting that NHTSA investigate this repeat or unaddressed shift interlock failure on 2018 Ram 2500 vehicles and that FCA/Ram cover the repair as a safety defect.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The contact stated that the traction control, HCU, and ABS warning lights illuminated while driving over bumps or potholes. On several occasions, the warning lights remained illuminated. While driving approximately 45 MPH, the vehicle lost braking functionality and crashed into a tree. The vehicle sustained front...
end damage. The dealer was contacted and confirmed that the repair could not be completed because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact emailed the manufacturer about the issue and requested assistance. The contact stated that the manufacturer failed to provide adequate assistance. The vehicle was towed to the residence. The failure mileage was approximately 172,000.
Formal Complaint - Transmission Problems Following U61 PCM Recall Vehicle: 2016 Ram 2500 6.4L HEMI Transmission: 66RFE Mileage: Approximately 266,000 miles Recall: U61 - PCM Software Update Previous Calibration: 68259026AF Updated Calibration: 68259026AG To Whom It May Concern: I am requesting a formal investigation into transmission problems that began immediately after my vehicle received the U61 PCM software recall update at your Dodge dealership. I purchased this truck from Allen's Used Cars and drove it...
for approximately two weeks without experiencing any transmission problems. Before the recall update, the truck shifted normally and had no check-engine light or noticeable transmission slipping. Immediately after the PCM update, I began experiencing the following problems: * Transmission slipping in 5th and 6th gears. * Engine RPM increasing without the truck gaining speed. * Sudden loss of pulling power. * Transmission slamming hard when the gear catches. * Diagnostic trouble code P0740. I returned to the dealership and was told that the PCM accepted the software update and that it installed correctly. However, the vehicle was never road-tested after the update. I understand that the vehicle has high mileage, but the transmission was operating normally before the recall service. I am requesting: 1. A complete transmission diagnostic. 2. Verification of the PCM calibration and software compatibility. 3. Investigation of the relationship between the PCM update and the transmission symptoms. 4. A road test with diagnostic equipment, if safe. 5. A technical assistance case with Stellantis. 6. A written explanation of the findings and recommended repairs. I am not asking anyone to assume responsibility without an investigation. I am asking that the sudden change in vehicle operation immediately following the recall service be taken seriously. Please document this complaint and provide a written response. Thank you.
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated after several checks with the dealer, the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact that the recall repair was already performed. The contact stated that the...
vehicle was never taken to the dealer for the repair. The manufacturer informed the contact to take the vehicle to the dealer. The local dealer was contacted and stated that the vehicle was already repaired under the recall.
Across every model year, owners report problems with the brakes (3,018), electrical system (905), steering (690) most often.
NHTSA lists 70 recalls across all Ram 2500 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data
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