Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

Steering

Ram 2500 Steering problems by year

690 complaints filed with NHTSA about the Ram 2500's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.

Steering complaints by model year

YearSteering complaintsCrashesInjuriesRecalls
20240001
20230001
20215000
202010100
201911100
201888652
201749222
201643002
201543223
201487103
201331201
2012109201
2011210332
20100002
20094000

Steering recalls

Steering

16V55900059 vehicles affected

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components...

Steering

15V541000149,080 vehicles affected

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame...

Latest 2500 steering complaints

2018 Ram 2500Steering

The steering column-mounted gear shifter on my 2018 Ram 2500 is experiencing a severe Brake Transmission Shift Interlock (BTSI) failure. Initially, the shifter became locked in the Park position and would not shift out of Park even with the brake pedal fully depressed. Subsequently, the shift interlock mechanism failed in the opposite direction: when placed into Park, the shifter will not stay locked in Park and can move out of Park without pressing the brake pedal, creating an immediate unintended vehicle rollaway...

Read the full complaint

hazard. My VIN currently shows no open recalls, yet my truck is exhibiting the exact safety defect described in NHTSA Recall Campaign 18V-100 (FCA Recall U11). I am requesting that NHTSA investigate this repeat or unaddressed shift interlock failure on 2018 Ram 2500 vehicles and that FCA/Ram cover the repair as a safety defect.

Filed Incident Steering · Unknown or otherNHTSA 11777349
2018 Ram 2500SteeringBrakes

NHTSA recall number 24V-896 was marked as completed on my vehicle but I'm telling you the work was never done. It was marked as complete on 27 September (that's a Sunday) of this year. I called Stellantis recall department and they just say it's complete but can't tell me who actually did the work or who completed it, just totally stonewalled me, so I'm contacting you. I haven't even been to a dealership in about 10 months for anything. This was either accidentally marked complete or fraudulent, I don't know, but this recall should still be listed as open for my truck. What do I do?

Filed Incident Steering · Service brakesNHTSA 11771032
2014 Ram 2500Steering

The contact owns a 2014 Ram 2500. The contact received notification of NHTSA Campaign Number: 19V021000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.

Filed Incident SteeringNHTSA 11769854
2018 Ram 2500Steering

The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, after taking the vehicle to a dealer for a tire replacement, the contact was informed by the dealer that the wheels could not be aligned because the drag link assembly failed to meet manufacturer specifications, and that the entire assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

Filed Incident SteeringNHTSA 11769283
2018 Ram 2500SteeringAcceleration & cruise controlBrakes

The Hydro Boost Pump Port Tube Assembly (Mopar P/N 04581758AA / 4581758AA) on my 2018 Ram 2500 6.7L Cummins has failed and requires replacement. My concern is that this component is part of the hydraulic assist system supporting critical steering/braking functions. A failure or loss of hydraulic pressure could result in significantly increased steering or braking effort and create a serious safety hazard, particularly while towing, carrying a load, or traveling at highway speeds. I am requesting NHTSA review this component and determine whether similar failures have been reported on Ram 2500 vehicles and whether further investigation or manufacturer action is warranted.

Filed Incident Steering · Vehicle speed control · Service brakesNHTSA 11757926
2018 Ram 2500SteeringBrakes

The contact owns a 2018 Ram 2500. The contact stated that the vehicle experienced excessive and premature front tire tread wear. The vehicle was taken to Discount Tire, and the contact was informed that the front-end alignment mechanism was welded, which prevented an alignment from being performed, which caused the premature tread wear. The technician associated the failure with NHTSA Campaign Number: 19V021000 (Steering). Additionally, the contact stated that the ABS warning light illuminated, followed by a...

Read the full complaint

continuous warning chime while driving. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and associated the warning light with the recall. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 65,000.

Filed Incident Steering · Service brakes, hydraulicNHTSA 11755443
2016 Ram 2500Steering

the V06 Recall on this vehicle that for some reason was approved is an inadequate repair. The steering wheel is not adjustable with the "Weld Fix". Stellantis should have to replace the defective parts. My truck is not not able to be aligned 100%. The repair was done in 2019, and I have complained about this in the past once I realized what they did to "FIX" the issue for the recall. They have been no help and said that because it was and approved repair even though this should never of been a long term solution.....

Read the full complaint

according to them I'm SOL and the dealership can align it but other shops are saying that you can't truly align the car and steering with that fix in place. I would hope that you put pressure on them to make this right.

Filed Incident SteeringNHTSA 11754201
2016 Ram 2500SteeringSuspension

This complaint is against HENDRICK CHRYSLER DODGE JEEP RAM IN HOOVER ALABAMA misaligned solid-axle geometry and compromised tire casings triggered a violent, uncontrollable oscillation through the steering system, rendering the truck an immediate highway safety hazard. The vehicle was so dangerous to operate that it could not be driven home and remains stranded at a secondary residential location. IV. EXPEDITION OF COMPLAINT: DEALERSHIP BAD-FAITH REFUSAL Following the failure, a corporate case file was officially...

Read the full complaint

opened with Ram Corporate Customer Care. Upon notification of the corporate escalation, the owner/general management of Hendrick Chrysler Dodge Jeep Ram in Hoover, AL placed a direct phone call to the consumer. During this conversation, the dealership owner explicitly and aggressively stated that the dealership would do anything they had to do to get out of fixing the mistakes made on the drag link, directly refusing to authorize a safe flatbed tow, refusing to replace the ruined, improperly welded linkage, and refusing to assume liability for the three structurally destroyed tires. REQUESTED REMEDIAL ACTIONS The complainant requests that the National Highway Traffic Safety Administration (NHTSA), the Federal Trade Commission, and the Alabama Attorney General's Consumer Protection Division launch an immediate investigation into Hendrick Chrysler Dodge Jeep Ram for faulty execution of federal safety mandates, reckless endangerment of motorists, and bad-faith commercial practices. The dealership must be held legally and financially accountable for: The immediate cost of a flatbed tow from the vehicle's stranded location to a certified repair facility. The complete removal of the ruined, welded steering components and the installation of Ram's updated, factory-authorized non-welded, clamp-style drag link assembly. The complete financial reimbursement or replacement of three (3) structural tires destroyed as a direct consequence of the failed recall execution.

Filed Incident Steering · SuspensionNHTSA 11751693
2018 Ram 2500Steering

The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up with a replaced steering shock. But the steering wobble continues had the steering gear box replaced twice. Dealership does not know how to fix the problem.

Filed Incident SteeringNHTSA 11744483
2018 Ram 2500SteeringBrakes

The recall for the HBC unit listed under NHTSA recall #24V-896 is a serious safety concern and causes daily issues driving the vehicle. Without a load in the bed the rear-end is very light so the tires spin easily with the loss of traction control associated with this recall. Also during the rain the truck is almost undriveable due to the frequent tire spins while barely using the throttle.

Filed Incident Steering · Service brakesNHTSA 11740945
2016 Ram 2500Steering

The contact owns a 2016 RAM 2500. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the contact stated that the steering wheel independently steered the vehicle to the right. The vehicle was taken to the dealer, however the contact was informed that the alignment could not be completed because of an unrepaired recall repair. The contact received a recall notification, NHTSA Campaign Number: 19V021000 (Steering). The vehicle was taken...

Read the full complaint

to the dealer, however the contact was informed that the recall repair was completed in July 2019. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the recall repair was covered under warranty for two years from the date of completion. The contact stated that the recall repair was not performed, but marked as completed by the dealer. The failure mileage was approximately 97,000.

Filed Incident SteeringNHTSA 11740029
2021 Ram 2500SteeringElectrical system

The vehicle has uneven response when turning or driving down the road turn signals do not cancel properly and it has a persistent clicking sound coming from the steering column. My safety is at risk as the steering isnt consistent while driving. Vehicle was inspected but their technicians were unable to find any of the ongoing problems with this vehicle including worn suspension components.This persistent problem with the steering and clicking sound has been ongoing since before I purchased the vehicle back in december with multiple clues after visual examination of a prior accident.

Filed Incident Steering · Electrical systemNHTSA 11731733
2014 Ram 2500Steering

Drag link recall for my 2014 Ram 2500 was performed in 2019 and failed in 2024 causing the steering component to became loose while driving. When I had it "re-fixed" by Folsom Lake Dodge and Chrysler dealership they re-welded it without aligning the steering column so my steering wheel has been off ever since(not centered). This needs to be fixed not band aided.

Filed Incident SteeringNHTSA 11729528
2017 Ram 2500SteeringElectrical systemAirbags

At 31,000 mile my horn is no longer working along with my steering wheel controls on the left side of the wheel. Upon researching online it seems these truck have a common issue with clock spring fail. This is concerning because not only does the clock spring provide power to the horn and steering wheel controls, it could also effect the airbag function.

Filed Incident Steering · Electrical system · Air bagsNHTSA 11728002
2017 Ram 2500Steering

This CHEAP fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component, the entire Drag Link! NOT do a "back yard, shade tree mechanic" weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing....

Read the full complaint

PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links! I contacted FCA and they said they cannot redo the recall because it's out of the window to get it repaired again. This is not a safe fix. The recall says after this welding, the vehicle can still get a proper alignment from dealer, which is not true. I contacted the dealer and they said I should contact FCA, but that sent me back to my original issue. I can't get an alignment even though the recall fix says I can. I dealer refuses to do it. I bought this truck used from the dealer and they wouldn't fix it at the time either. I pull a fifth wheel trailer with my truck and I need an alignment. This recall weld fix is just not right, a cheap fix for a long-term problem and very unsafe. Please help and please point me in the right direction. Thank you

Filed Incident Steering · Unknown or otherNHTSA 11725891

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience