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Acceleration & cruise control

Ram 2500 Acceleration problems by year

516 complaints filed with NHTSA about the Ram 2500's acceleration & cruise control. Unintended acceleration, surging, throttle problems and cruise or adaptive cruise faults.

Acceleration complaints by model year

YearAcceleration complaintsCrashesInjuriesRecalls
20211000
20202000
20198000
2018342200
201772000
201617120
201519130
201432200
201314100
20126000
20113000

Latest 2500 acceleration complaints

2018 Ram 2500Acceleration & cruise controlBrakesDriver assistance

This recall has been in effect for almost two years. I have been affected for the past year with almost constant warning alarms distracting my attention to drive. The Chrysler Mechanic did diagnose that my ABS system has failed but t hat a remedy was, and still is not available. In the meantime I rarely my 2500 RAM Diesel because I have no ABS, cruise control or the ability to disable the traction control. The mechanic was not able to turn the alarm off and turning up the radio is not a safe option either. I...

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drive many highway miles and often transport my Grandchildren to and fro. The latter is the reason I bought a heavy duty vehicle for safety. Due to the weight of my truck, without cruise control it is challenging to maintain consistent speeds on the highways and I am a nuisance to most drivers which has caused more than one bad reaction from other drivers. Not to mention the loss of 3 to 4 MPG of diesel. Recently my second vehicle is getting repairs and I am having to use my RAM exclusively. The recall center agreed that I have safety issues with my vehicle and offered me a rental, but after providing the requested information downloaded from the truck by the certified mechanic, I was told that more information was needed. This took place over a period of approximately two weeks where I surrendered my truck to their unsecured lot. At that time I retrieved my truck and concluded that this was a cat and mouse chase. So now I am once again driving my unsafe truck looking at navigating Indiana winter roads. Over six months ago I was the assured that the replacement part was in the final stages of testing and this is the same story today.

Filed Incident Vehicle speed control · Service brakes · Forward collision avoidanceNHTSA 11765195
2018 Ram 2500BrakesAcceleration & cruise control

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds with cruise control engaged, there was an abnormal dinging sound coming from the vehicle, and the cruise control disengaged. The vehicle started coasting. The driver reset the cruise control. The ABS message was displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure recurred while on the interstate, on country roads, or pulling out of the driveway. The contact...

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was concerned about losing the vehicle, which was taken to the local dealer, who was unable to repair the vehicle because parts were not available. The vehicle was taken to another dealer Dan Cummins Chevrolet Buick of Paris Service Center (1020 M.L.K. Jr Blvd, Paris, KY 40361), but it was confirmed that the part was not available for the recall repair. The customer service for the manufacturer was contacted, and the contact was advised to drive carefully because the recall failure posed a crash safety risk. The failure mileage was unknown.

Filed Incident Service brakes, hydraulic · Vehicle speed controlNHTSA 11764685
2018 Ram 2500Acceleration & cruise controlBrakes

I have the active recall associated with the vehicle listed. It's been nearly 2 years with the active abs service light, traction control light, and inoperative cruise control due to those lights. Stelantis is not very helpful. Will not fixit yet. But says I can pay myself and some or all may be reimbursed. There is no reason it should take this long. Endangering lives potentially. I sent truck pulling all the time. And you buy these things with these safety options that should work. To be taking this long to remedy this. Is unacceptable

Filed Incident Vehicle speed control · Service brakesNHTSA 11762373
2018 Ram 2500Acceleration & cruise controlBrakes

I have been waiting on the C4B recall for nearly two years with no parts available still. My truck has no ABS, traction control, or 4WD. This is a 2500 heavy duty truck meant for pulling trailers and heavy payloads. This recall has rendered the vehicle useless. I can't trade it in due to the ongoing recall, it is not safe to drive, I am at an extreme financial loss due to Stellantis' negligence. How has the US government allowed this issue to last for so long? How many unsafe vehicles are currently driving down the road with compromised brakes?

Filed Incident Vehicle speed control · Service brakesNHTSA 11760060
2018 Ram 2500Acceleration & cruise controlBrakes

ABS, Traction Control warning lights on dash and loss of cruise control function causing sudden deceleration on highway. The dash warning includes incessant dinging. This manufacturer has been NEGLIGENT AND INCOMPETENT in providing resolution.

Filed Incident Vehicle speed control · Service brakesNHTSA 11758420
2018 Ram 2500SteeringAcceleration & cruise controlBrakes

The Hydro Boost Pump Port Tube Assembly (Mopar P/N 04581758AA / 4581758AA) on my 2018 Ram 2500 6.7L Cummins has failed and requires replacement. My concern is that this component is part of the hydraulic assist system supporting critical steering/braking functions. A failure or loss of hydraulic pressure could result in significantly increased steering or braking effort and create a serious safety hazard, particularly while towing, carrying a load, or traveling at highway speeds. I am requesting NHTSA review this component and determine whether similar failures have been reported on Ram 2500 vehicles and whether further investigation or manufacturer action is warranted.

Filed Incident Steering · Vehicle speed control · Service brakesNHTSA 11757926
2018 Ram 2500Transmission & drivetrainAcceleration & cruise controlBrakes

ABS, Traction controle and 4 wheel drive system shut down. the truck is sending code- C0031-1D directly related to C4B recall. The dealerships have no fix and offered no support or guidance but did agree that the truck is unsafe to drive as is.

Filed Incident Power train · Vehicle speed control · Service brakesNHTSA 11754147
2018 Ram 2500Electrical systemAcceleration & cruise controlEngine & cooling

The electronic throttle control light and check engine light are on. I took it to a mechanic and had the accelerator pedal replaced. The lights remained on and the truck remains in "limp mode" and will not go over 59mph. The mechanic stated that this is due to the unresolved recall problems with the traction control and anti lock braking system, and the HCU needing replaced. These components and labor are over 2-3 thousand dollars! I have called NHTSA and the manufacturer with questions and asked for a timeframe for a fix and have received nothing.

Filed Incident Electrical system · Vehicle speed control · EngineNHTSA 11753324
2018 Ram 2500Acceleration & cruise controlBrakes

The recall causes the cruise control to be inoperable, the abs system to be inoperable and causes the warning messages to flash and the audible tone to sound constantly. I am currently unable to utilize the vehicle as intended (towing) because of the braking safety issue.

Filed Incident Vehicle speed control · Unknown or other · Service brakesNHTSA 11752154
2018 Ram 2500Electrical systemAcceleration & cruise control

ABS failure. Dealers keep stating there are no replacement parts available. Also loss of cruise control. Ram is stalling for time. Time to force the issue. They can get the parts made!

Filed Incident Electrical system · Vehicle speed controlNHTSA 11750804
2018 Ram 2500Transmission & drivetrainAcceleration & cruise controlBrakes

Vehicle has not has cruise control, abs, traction/stability control for over 2 years. No traction control or stability in the winter is horrible. Not being able to control speed when traveling is inconvenient. The warning lamps illuminated and went away for weeks. Then randomly just stayed illuminated. Abs hydraulic pump has failed. The recall has been open for over a year and a half and no parts or remedy to fix it.

Filed Incident Power train · Vehicle speed control · Service brakesNHTSA 11749276
2018 Ram 2500Acceleration & cruise controlBrakes

Vehicle is unsafe to drive due to the loss of ABS and traction control. The constant dinging of the warning is very distracting. Stellantis, Ram Trucks, and local dealers do not seem to care that this has been an ongoing issue for over a year and still do not have any parts for the recall.

Filed Incident Vehicle speed control · Service brakesNHTSA 11748434
2018 Ram 2500BrakesElectrical systemAcceleration & cruise control

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket, there might be a possible reimbursement. The manufacturer was not notified of the issue. The failure mileage was approximately 59,000.

Filed Incident Service brakes, hydraulic · Electrical system · Vehicle speed controlNHTSA 11748016
2017 Ram 2500Acceleration & cruise controlBrakes

My vehicle experienced the exact component failure described in NHTSA Recall 24V-896 (FCA Campaign C4B), but my VIN is currently excluded due to the manufacturing date window." My truck's build date was 01/17. The following warning lights appeared (ABS, Traction Control/ESC) and I lost auxiliary cruise control. An independent shop diagnosed the failed Hydraulic Control Unit (HCU) / ABS pump motor and I had to pay out of pocket ($750) to restore the safety features of the vehicle.

Filed Incident Vehicle speed control · Service brakesNHTSA 11747988
2018 Ram 2500Transmission & drivetrainAcceleration & cruise controlBrakes

The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!

Filed Incident Power train · Vehicle speed control · Service brakesNHTSA 11746762

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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