2023 Ram 2500 Regular Cab Engine problems

Vehicle: 2023 Ram 2500 Diesel (6.7L Cummins) - approx. 36,000 miles, under factory warranty Complaint Summary: Our 2023 Ram 2500 diesel is producing visible smoke from the engine bay and a persistent ticking/clicking noise from the engine. This occurs while driving and at idle. We have video evidence of smoke coming from under the hood and recordings of the abnormal engine noise. Safety Concerns: The smoke creates a serious fire hazard and risk of mechanical failure. Engine-bay smoke can indicate an electrical...

My 2023, Ram 2500 truck with a Cummins 6.7L diesel engine has a known defect with the grid heater bolt. This bolt can loosen or break off, falling into the engine and causing catastophic engine failure. This creates a suddne loss of power, espcially dangerous when towing heavy loads at highway speeds. Numerous owners have reported this issue, yet no recall has been issued. I request investigation and action to protect driver safety.

Unknown Constant check engine light related to exhaust system and filters. Many parts replaced by dealer and still not fixed.

Subject: Complaint Regarding Delay in DPF TSB Repair for RAM 2500 To Whom It May Concern, I am filing this complaint regarding an extended delay in repairing my 2023 RAM 2500 (VIN: [[redacted]] ) under Technical Service Bulletin (TSB) 25-005-24 REV. A, which addresses a manufacturing defect in the Diesel Particulate Filter (DPF) system. My truck has been at the dealership for over two weeks, and I have been informed that the necessary parts are on backorder with no estimated time of arrival. The issue began when...

Grid Heater Relay failure. From my understanding this problem is an issue across the United States. The grid heater on the 6.7L diesels has a bolt that welds itself off and can go into the intake causing an engine failure. Recently Dodge has told me that this is not covered under a power train warranty. There is no other remedy they provide other than spending $800+ for a aftermarket part to replace the OEM grid heater.

Vehicle would not start or try to turn over. It had to be towed and the starter had to be replaced. The truck is less than a year old and the starter died.

Truck would not start or crank over. It had to be towed to a dealership and the starter was replaced.

Truck would not start it just clicked. Had to be towed away to a dealership to have the starter replaced.

Truck would not start, there was no prior warning of issues with the starter. After being towed to a dealership the starter was replaced.

The truck would not start it just clicked. This was at a remote location. After it was towed to a dealership the starter was replaced. There were no warning indicators ahead of the failure.

The contact owns a 2023 Ram 2500. The contact stated while driving approximately 74 MPH, the EGR valve de-energized seizing the turbo, causing the vehicle do decelerate to 30 MPH in less than a quarter mile. The check engine warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and waited approximately 15 minutes before restarting the vehicle and continuing to drive the vehicle. The contact stated the failure had occurred several times while driving at various...

The contact owns a 2023 Ram 2500. The contact stated that the vehicle was produce without a dipstick to check his own oil. The contact called the dealer and was informed that he could not be sold a dipstick but that the vehicle could be serviced at the dealer. The contact stated that the failure to provide a dipstick had cost him additional money and had been an unnecessary inconvenience. The manufacturer was notified of the failure where they also gave him the same information. The vehicle had yet to be repaired. The failure mileage was 0.