The problem
On certain motorhomes, exposure to heat in the engine compartment could decrease the life of the cable constraint components. This could allow the electrical cables to come in contact with, or be damaged by, exhaust components.
The risk
This could cause deterioration of cable insulation or shorting of electrical cables resulting in a fire.
The fix
Dealers will install metal cable ties and heat shields. Owner notification began april 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V030000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.