- The problem
- Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Vehicle safety record
2002 Jayco Firenza Problems, complaints & recalls
Owners have filed 1 complaint about the 2002 Jayco Firenza with NHTSA, most often about the brakes (1). It is covered by 5 recalls, the latest in November 2017 for the equipment. For comparison, the 2003 has 3.
NHTSA data checked
- Complaints
- 1
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 Jayco Firenza problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Jayco Firenza recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- The risk
- Release of coolant under certain conditions could ignite and result in a fire.
- The fix
- Jayco will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or jayco at 1-800-283-8267.
- The problem
- On certain motorhomes, exposure to heat in the engine compartment could decrease the life of the cable constraint components. This could allow the electrical cables to come in contact with, or be damaged by, exhaust components.
- The risk
- This could cause deterioration of cable insulation or shorting of electrical cables resulting in a fire.
- The fix
- Dealers will install metal cable ties and heat shields. Owner notification began april 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
- The problem
- On certain motor homes, there is no option to sanitize the fresh water tanks and to prevent back-flow from the water pump.
- The risk
- CONTAMINATION OF THE WATER HOSE COULD OCCUR.
- The fix
- Dealers will add a hose assembly with a valve to route the sanitation solution to the fresh tank. Also a back flow preventor will be added to the fresh water intake to prevent the water from the fresh tank from contacting the fresh hose. Owner notification began september 17, 2003. Owners should contact jayco at 1-574-825-0608.
- The problem
- Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, "Hydraulic and electric brake systems." The brake system warning indicator may not function as required by standard.
- The risk
- In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator.
- The fix
- Dealers will repair the brake warning lamp circuit. Owner notification began march 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
What owners say
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1 complaints about the 2002 Jayco Firenza
Newest first, as filed with NHTSA by owners.
Failure relates to safety recall 51101-c, workhorse chasis and bosch brakes calipers. Our vehicle is having the type of problems indicated in the recall notice, the brakes are seizing up and the anti lock brake light is on. My main concern is getting the vehicle to a repair shop. Workhorse in a phone conversation told me to drive the vehicle until it will not more any more and then call them for assistance. The repair shop is approx. 25 Miles from the location of the vehicle. This is the second time we have had...
Read the full complaint
this same failure, the first time being 3 years ago. At that time the brakes failed entirely while on route 75 in marietta, ga. Fortunately we were able to avoid a accident. This is a 22 thousand pound vehicle and the thought of trying to drive it again with defective brakes does not seem to be reasonable. I feel that if the vehicle is showing the symptoms which caused the recall the company should be responsible for the safe delivery of the vehicle to the repair facility. My other concern relates to the scope of the recall, they told me it was limited to the calipers which were locking up. As the alb light is on and will not go off we have obviously damaged the sensors related to that function. Also, if we drive the vehicle as suggested there will probably be other damage due to excessive heat. Any help or suggestions you may have would be appreciated. Thank you. *Tr
Jayco Firenza: every year compared
All Firenza years2002 Jayco Firenza vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Jayco Firenza | 1 | 5 | - | |
| 2002 Jayco Jayco | 3 | 0 | C | Compare |
| 2002 Jayco Greyhawk | 2 | 2 | B | Compare |
| 2002 Jayco Granite Ridge | 2 | 3 | B | Compare |
| 2002 Jayco Quest FW | 2 | 1 | - | Compare |
| 2002 Jayco Kiwi | 1 | 2 | - | Compare |
| 2002 Jayco Designer | 1 | 4 | D | Compare |
| 2002 Jayco Eagle FW | 1 | 0 | A | Compare |
| 2002 Jayco Kiwi TT | 1 | 0 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Jayco Firenza
Does the 2002 Jayco Firenza have any recalls?
Yes - NHTSA lists 5 recalls for the 2002 Jayco Firenza: equipment (November 2017); recreational vehicle / trailer (March 2007); electrical system (January 2004); recreational vehicle / trailer (July 2003) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Jayco Firenza?
By the complaints owners filed with NHTSA, the most common problem areas are the brakes (1).
How many complaints has the 2002 Jayco Firenza had?
1 complaints have been filed with NHTSA, the first on September 27, 2010 and the latest on September 27, 2010. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Which Jayco Firenza years have the most complaints?
2003 (3), 2002 (1). See every Jayco Firenza year compared.
What should I do if my 2002 Jayco Firenza has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data