- The problem
- Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Vehicle safety record
2003 Jayco Firenza Problems, complaints & recalls
Owners have filed 3 complaints about the 2003 Jayco Firenza with NHTSA, most often about the equipment & accessories (1) and the brakes (1). It is covered by 6 recalls, the latest in November 2017 for the equipment. For comparison, the 2002 has 1.
NHTSA data checked
- Complaints
- 3
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2003 Jayco Firenza problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2003 Jayco Firenza recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Certain motor homes equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- The risk
- Release of coolant under certain conditions could ignite and result in a fire.
- The fix
- Jayco will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or jayco at 1-800-283-8267.
- The problem
- Certain motor homes built on workhorse chassis and equipped with actia corporate instrument clusters fail to comply with the requirements of federal motor vehicle safety standard (fmvss)nos. 101 "Controls and displays" and no. 105 "Hydraulic and electric brake systems." The incorrect software programmed into the instrument panel cluster such that certain driver warnings required by fmvss 101 and 105 are not displayed. As a result of this incorrect software, the instrument panel cluster may fail to illuminate warning lamps indicating brake system failure codes.
- The risk
- Drivers would not be warned of brake system failures.
- The fix
- Jayco is working with workhorse to notify owners and have the repair performed on their vehicles. Owners should contact workhorse at 1-877-246-7731 or jayco at 1-800-283-8267.
- The problem
- On certain motorhomes, exposure to heat in the engine compartment could decrease the life of the cable constraint components. This could allow the electrical cables to come in contact with, or be damaged by, exhaust components.
- The risk
- This could cause deterioration of cable insulation or shorting of electrical cables resulting in a fire.
- The fix
- Dealers will install metal cable ties and heat shields. Owner notification began april 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
- The problem
- On certain motor homes, there is no option to sanitize the fresh water tanks and to prevent back-flow from the water pump.
- The risk
- CONTAMINATION OF THE WATER HOSE COULD OCCUR.
- The fix
- Dealers will add a hose assembly with a valve to route the sanitation solution to the fresh tank. Also a back flow preventor will be added to the fresh water intake to prevent the water from the fresh tank from contacting the fresh hose. Owner notification began september 17, 2003. Owners should contact jayco at 1-574-825-0608.
- The problem
- Certain motor home chassis fail to comply with the requirements of federal motor vehicle safety standard no. 105, "Hydraulic and electric brake systems." The brake system warning indicator may not function as required by standard.
- The risk
- In some of the affected vehicles, the brake system warning indicator will not illuminate when the ignition is in the start position or for a low brake fluid condition, if the body builder relied solely upon ford's ivm compliance statement for the brake system warning indicator.
- The fix
- Dealers will repair the brake warning lamp circuit. Owner notification began march 30, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0608.
What owners say
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3 complaints about the 2003 Jayco Firenza
Newest first, as filed with NHTSA by owners.
We own a 2003 class a gas motorhome on a workhorse chassis. We have incurred two incidents of brake failure while traveling and had to pull over or be towed to a dealer to fix the brakes, the first incident occurred in january, 2009, at which time workhorse reimbursed our expenses in 2 installments, the last installment in november 2009. On december 29, 2009, we were traveling to texas when our brakes failed again, this time while driving in fort worth, texas on interstate 35. The brakes heat up and stop...
Read the full complaint
working. This recall has been going on for over a year and so far workhorse still does not have the proper calipers ready to fix over 40,000 motor homes. They refused to pay overnight shipping of our parts and wanted us to "hole up" in fort worth until the parts arrived after the new year holiday. We paid the $120.00 To have them shipped overnight and had to stay two nights in a hotel for a total of $181.00. Also they would not agree to pay for having our brakes bled which cost us $95.00. When a 35' c lass a motorhome's brakes fail, there could be imminent danger to not only the passengers but also to other drivers on the road if the motorhome cannot be stopped! We are filing this complaint not only for us, but for everyone else driving on roads who want to be safe! We need help in getting workhorse chassis executives to reimburse us for our expenses as well as fixing our problems once and for all! *Tr
The safety supports for the bedroom slide failed due to their weak construction causing the slide to malfunction and possibly fall out on the highway. *Jb
I bought a 2003 jayco firenza that was involved in recall 03v256000 the dealer said it was done however it was not fully complied with I contacted the manufacturer and they took no action. *Jb
Jayco Firenza: every year compared
All Firenza years2003 Jayco Firenza vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2003 Jayco Firenza | 3 | 6 | - | |
| 2003 Jayco Jay Flight | 3 | 2 | C | Compare |
| 2003 Jayco Qwest | 1 | 2 | C | Compare |
| 2003 Jayco Kiwi | 1 | 2 | - | Compare |
| 2003 Jayco Designer Legacy | 1 | 1 | - | Compare |
| 2003 Jayco FT Eagle 10 SG | 1 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2003 Jayco Firenza
Does the 2003 Jayco Firenza have any recalls?
Yes - NHTSA lists 6 recalls for the 2003 Jayco Firenza: equipment (November 2017); recreational vehicle / trailer (March 2007); electrical system (March 2006); electrical system (January 2004) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2003 Jayco Firenza?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1), brakes (1), body, doors & structure (1).
How many complaints has the 2003 Jayco Firenza had?
3 complaints have been filed with NHTSA, the first on November 22, 2005 and the latest on January 14, 2010. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Which Jayco Firenza years have the most complaints?
2003 (3), 2002 (1). See every Jayco Firenza year compared.
What should I do if my 2003 Jayco Firenza has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data