The problem
On certain phantom and low floor transit buses equipped with cummins 8.3L and 8.9L isc and isl diesel engines, oil can leak into the engine compartment from a crack in the cup plug.
The risk
Oil leakage on a hot engine can result in an engine compartment fire, possibly resulting in injuries.
The fix
Cummins will conduct the owner notification and remedy for this campaign. Cummins will isntall a steel cup plug boss cap on the affected engines. Owners should contact cummins customer assistance center at 1-800-343-7357 or gillig at 510-785-1500.
Contacts
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gillig dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V485000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.