- The problem
- Gillig corporation is recalling certain model year 2001 through 2009 transit buses manufactured between january 2001 and september 2009 equipped with luminator horizon led side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
- The risk
- A short could occur, possibly causing smoke and fire.
- The fix
- Gillig will notify owners and luminator will repair the buses free of charge. The safety recall began on spetember 29, 2009. Owners may contact luminator at 1-972-516-3033 or gillig field services at 1-800-735-1500.
Vehicle safety record
2004 Gillig Phantom Problems, complaints & recalls
No owner complaints about the 2004 Gillig Phantom have been filed with NHTSA. It is covered by 6 recalls, the latest in September 2009 for the interior lighting.
NHTSA data checked
FFar more problems than a typical Phantom year, for its age
- Complaints
- 0
- Recalls
- 6
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Gillig Phantom recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Gillig is recalling certain model year 2001 through 2009 phantom transit buses manufactured from january 2001 through august 2009 equipped with lift-u wheelchair lifts. The lifts are equipped with a logic board assembly for the wheelchair lift control box, p/nos. 373-0226 And 373-0265. The outboard ramp barrier could fold in toward a lift passenger possibly pinching the passenger's feet.
- The risk
- THE LIFT PASSENGER COULD BE SERIOUSLY INJURED.
- The fix
- Gillig will notify owners and the repairs will be made by lift-u free of charge. The safety recall is expected to begin during october 2009. Owners may contact lift-u at 1-209-838-2400 or gillig service at 1-800-735-1500.
- The problem
- On certain transit buses built with cummins isl and isc diesel engines equipped with the cm850 fuel system, the engine high pressure fuel lines, from the engine high pressure pump to the engine fuel rail, are prone to failure.
- The risk
- Failure of the line introduces high pressure fuel spray into the engine compartment which can ignite when it comes in contact with a hot surface.
- The fix
- Cummins will install a fuel line bracket to reduce fuel line stress. A new fuel line will be installed when adding the bracket (please see 06e037). Gillig notified customers on november 22, 2006. Customers may contact cummins at 1-800-343-7357 or gillig at 510-264-5031.
- The problem
- On some buses, certain tie rod clamps installed on tie rod assemblies could fail and lead to a steering malfunction.
- The risk
- If both clamps were to fail and the cross tube start to unscrew, significant vehicle misalignment would evolve with the potential for the tie rod end to separate from the cross tube, resulting in loss of steering control and possibly resulting in a vehicle crash.
- The fix
- Arvin-meritor will notify gillig customers and conduct the remedy at no charge to the customer. Owners should contact arvin-meritor at 1-248-435-1000 or gillig at 1-510-785-1500.
- The problem
- Certain gillig buses equipped with sure-lok wheelchair tie-down securement assemblies. The sprocket teeth of the retractor assembly may be out of alignment causing the load pawl not to fully seat in the sprocket teeth.
- The risk
- In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries.
- The fix
- Dealers will inspect and replace the wheelchair securement retractors as necessary. The recall began october 8, 2004. Owners should contact gillig at 1-800-735-1500..
- The problem
- On certain phantom and low floor transit buses equipped with cummins 8.3L and 8.9L isc and isl diesel engines, oil can leak into the engine compartment from a crack in the cup plug.
- The risk
- Oil leakage on a hot engine can result in an engine compartment fire, possibly resulting in injuries.
- The fix
- Cummins will conduct the owner notification and remedy for this campaign. Cummins will isntall a steel cup plug boss cap on the affected engines. Owners should contact cummins customer assistance center at 1-800-343-7357 or gillig at 510-785-1500.
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No complaints about the 2004 Gillig Phantom yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Gillig Phantom: every year compared
All Phantom yearsQuestions about the 2004 Gillig Phantom
Does the 2004 Gillig Phantom have any recalls?
Yes - NHTSA lists 6 recalls for the 2004 Gillig Phantom: interior lighting (September 2009); equipment adaptive / mobility (September 2009); fuel system, diesel (November 2006); tie rod assembly (December 2004) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Gillig Phantom had?
None have been filed with NHTSA so far.
Is the 2004 Gillig Phantom a reliable vehicle?
Its Safety Index is 16 out of 100 (grade F: far more problems than a typical Gillig Phantom year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Gillig Phantom has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data