The problem
On certain motor homes, the hitch receiver may have missing reinforcing plates. When a load is applied to the hitch, it may become partially detached from the frame if these plates are missing.
The risk
This condition, if not addressed, could result in a crash, personal injury or death.
The fix
Dealers will inspect and replace the reinforcing plates with new hardware. The recall began on january 10, 2006. Owners may contact jayco at 1-800-283-8267.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco, Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 05V556000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.