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Vehicle safety record

2004 Jayco Greyhawk Problems, complaints & recalls

Owners have filed 2 complaints about the 2004 Jayco Greyhawk with NHTSA, most often about the electrical system (1) and the fuel system (1). It is covered by 8 recalls, the latest in November 2017 for the equipment. For comparison, the 2003 has 0 and the 2005 has 0.

NHTSA data checked

FFar more problems than a typical Greyhawk year, for its age

#364 most complained-about 2004 vehicle

Complaints
2
Recalls
8
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2004 Jayco Greyhawk problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2004 Jayco Greyhawk recalls 8

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

17V74600049,563 vehicles affected

The problem
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Electrical system: wiring

06V0950001,107 vehicles affected

The problem
Certain motor homes built on ford chassis may experience stalling without warning while driving and may or may not restart.
The risk
Should the engine stall, a vehicle crash could occur.
The fix
Ford motor company is conducting the owner notification and remedy for this campaign. Dealers will upgrade the fuel injection control module (ficm) wire harness or replaced, and/or have a new injection control pressure (icp)) sensor connector installed free of charge. Owners may contact ford at 1-800-392-3673 or jayco at 1-800-283-8267.

Engine and engine cooling

06V0820001,107 vehicles affected

The problem
On certain motor homes built on ford e-series chassis, the air filter element material process resulted in an air filter paper element that can smolder or burn. This change in filter paper composition, combined with the configuration of the air induction system, may allow hot carbon particles to contact the air filter element during certain driving conditions that create hot particles.
The risk
These hot particles may ignite the air filter element with the potential for air induction system damage or underhood fire.
The fix
Ford motor company is conducting the owner notification and remedy for this campaign. Dealers will inspect and replace the air filter element. Owners should contact ford at 1-800-392-3673 or jayco at 1-800-283-8267.

Trailer hitches

05V5560001,878 vehicles affected

The problem
On certain motor homes, the hitch receiver may have missing reinforcing plates. When a load is applied to the hitch, it may become partially detached from the frame if these plates are missing.
The risk
This condition, if not addressed, could result in a crash, personal injury or death.
The fix
Dealers will inspect and replace the reinforcing plates with new hardware. The recall began on january 10, 2006. Owners may contact jayco at 1-800-283-8267.

Equipment: recreational vehicle / trailer

05V476000237 vehicles affected

The problem
Certain motor homes built on chevrolet c3500 (express) cutaway chassis have a towing pigtail that will not show brake lights on the towed vehicle if hooked to the towing pigtail.
The risk
This condition could result in a crash, injury or death.
The fix
Dealers will rewire the towing pigtail wires to include the brake light circuit free of charge. The recall began on october 31, 2005. Owners may contact jayco at 1-800-283-8267.

Electrical system: wiring

05V354000285 vehicles affected

The problem
On certain motor homes, the cable ties, which attach the main wiring harness to the frame rails, may break and cause the wire harness to drop into the exhaust system.
The risk
This could result in the cable melting and creating an electrical short and/or fire.
The fix
Dealers will inspect the motor homes and attach new heavy duty cable ties. The recall began on august 22, 2005. Owners may contact jayco at 1-574-825-5861.

Electrical system: wiring

05V02300032 vehicles affected

The problem
On certain motor homes, the 120-volt shore power cord was wired without a circuit protection device.
The risk
THIS COULD CAUSE A FIRE.
The fix
Dealers will inspect and rewire the 120-volt shore power cord and install a circuit protection free of charge. The recall began on february 21, 2005. Owners may contact jayco at 574-825-5861.

Equipment: recreational vehicle / trailer

03V3830006,442 vehicles affected

The problem
On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
The risk
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
The fix
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or jayco at 1-574-825-0608.

What owners say

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2 complaints about the 2004 Jayco Greyhawk

Newest first, as filed with NHTSA by owners.

Electrical system

The battery ran down on the chassis and was recharged. The warning lights in the instrument cluster did not come on, however, the engine started easily. Turned the engine off restarted it several times but the warning lights did not come on. All other lights came on and the illumination for the instrument cluster was lighted when the main light switch was turned on but no warning lights, oil, gas, tach,speedometer,battery condition, seat belt warning, nothing. The motor home sat for several days and when started...

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again the warning light all came on. Prepared to go on a trip went out to start the camper no warning lights. Drove from ashland to dodge city alternator was not charging the battery but with the coach generator on the battery was charged at about 12.7 Volts. Just outside of dodge city the lights came on and remained on for the rest of the trip to garden and the burtus ford dealer who ran tests and found nothing wrong changed a fuse under the dash. Returned to ashland with no problem return. The problem was not fixed. The warning lights would go off and on for no apparent reason. Sometimes they would stay on for the whole trip, other times they would go out and stay out. Jayco would not make any effort to find the problem saying it was fords problem and ford dealers in the area could not seem to find out what was happening. I have tried to trace the problem but to know avail. It would seem that an instrument panel microprocessor is some how involved. I have traced it to a possible fuse diode but cannot find a replacement part for it. The only way I can go on a trip is to use my gsr a speedometer and run the coach generator to keep the battery charged. So far the headlights and turn signals continue to work but the headlights blink of for a few moments and make it very difficult to drive at night. There have been some recalls on the workhorse chassis involving faulty microprocessors and I wonder if I have missed a recall somewhere. *Tr

Filed Incident Electrical systemNHTSA 10261739
Fuel system

While prepping my 2004 jayco grayhawk 24ss class c motorhome for our next trip I discovered that the fuel line feeding the generator is leaking. It leaks while the generator is running and for a while afterward, I guess until vacuum stops it. What was especially scary is that the hose runs above and parallel to the generator exhaust pipe so the gas leaks onto the pipe. The rubber fuel line was scuffed and had a puncture about a foot upstream from the generator connection. My guess is that a piece of highway debris...

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hit it while we were coming back from our previous trip. That fuel line is fairly exposed beneath the motorhome and is just soft rubber. I hate to imagine what might have happened if we had run the generator for some time with it leaking-- the exhaust gets pretty hot. I took it in to a generator repair shop this morning -my jayco dealer doesn't work on anything gasoline, though they will pay for it under warranty. I asked that the fuel line be replaced with a hose that has a metal braid outer cover. The shop said they would try to find something like that for me. Seems jayco, and probably other manufacturers too, could do a better job protecting potetially dangerous parts underneath their motorhomes.

Filed Incident Fuel system, gasolineNHTSA 10121246

Jayco Greyhawk: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20081200Electrical systemB
20073302Electrical systemD
20060400-C
20050800-D
20042800Electrical systemF
20030700-D
20022200Wheels & tiresB
All Greyhawk years

2004 Jayco Greyhawk vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2004 Jayco Greyhawk

Does the 2004 Jayco Greyhawk have any recalls?

Yes - NHTSA lists 8 recalls for the 2004 Jayco Greyhawk: equipment (November 2017); wiring (March 2006); engine and engine cooling (March 2006); trailer hitches (December 2005) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2004 Jayco Greyhawk?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1), fuel system (1).

How many complaints has the 2004 Jayco Greyhawk had?

2 complaints have been filed with NHTSA, the first on May 17, 2005 and the latest on March 13, 2009. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2004 Jayco Greyhawk a reliable vehicle?

Its Safety Index is 24 out of 100 (grade F: far more problems than a typical Jayco Greyhawk year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Jayco Greyhawk years have the most complaints?
What should I do if my 2004 Jayco Greyhawk has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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