The problem
On certain transit buses equipped with lift-u wheelchair lifts, it is possible for a person to wedge their feet under the solid bar barrier linkage.
The risk
While sitting in a wheelchair, a person with no shoes and who does not have control of their feet could twist their feet and get them forced under the linkage which could result in an injury.
The fix
Daimlerchrysler commercial is working with lift-u to repair these buses (please see 06e-093). Owners will receive a free repair kit along with installation instructions free of charge. Owners may contact lift-u at 209-838-2400 or orion bus at 905-403-7807.
Contacts
Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V024000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.