The problem
On certain trucks equipped with caterpillar c11, c13 or c15 engines, the oil fill cap can become dislodged due to cap damage or improper installation and become lodged in the u-joint of the steering driveline and steering gear.
The risk
If the cap becomes dodged in this area, it may result in difficulty steering the vehicle or cause complete steering lock-up increasing the risk of a crash.
The fix
Paccar is working with caterpillar to repair these vehicles. Revised oil cap retention based on the engine model/configuration will be incorporated to prevent steering lock-up. The recall began during december 2007. Owners may contact caterpillar at 1-800-447-4986 or kenworth at 425-828-5440.
Contacts
Kenworth recall no. 07Kwb. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V279000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.