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Safety recall · 09E005000

Steering Buick, Chevrolet, Oldsmobile recall

DORMAN PRODUCTS, INC. reported this recall to NHTSA on February 17, 2009. It covers about 979 vehicles across 85 model years listed below. The repair is free.

Campaign
09E005000
Reported
Feb 17, 2009
Vehicles
979
Area
Steering

The problem

Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 And 697-903, sold under dorman's "oe solutions<sup>tm</sup>" brand name, and napa p/nos. 7-8502 And 7-8503 which were sold for replacement use on the various vehicles listed above. A potential material or design defect could result in the steering knuckle breaking in the hub area.

The risk

A broken steering knuckle could result in loss of steering control and a possible crash without warning.

The fix

Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. The recall began on february 23, 2009. Owners may contact dorman's toll-free hotline at 1-800-523-2492 and press 5.

Contacts

This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Buick, Chevrolet, Oldsmobile dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 09E005000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
1997 Buick Century1064F
1998 Buick Century2284F
1999 Buick Century2415F
2000 Buick Century2057F
2001 Buick Century1525F
2002 Buick Century1662F
2003 Buick Century1302F
2004 Buick Century392D
2005 Buick Century192B
2005 Buick Lacrosse3155D
2006 Buick Lacrosse3004F
2007 Buick Lacrosse2504D
1997 Buick Regal1368F
1998 Buick Regal3127F
1999 Buick Regal2528F
2000 Buick Regal19610F
2001 Buick Regal1948F
2002 Buick Regal1295F
2003 Buick Regal1045F
2004 Buick Regal664D
2005 Buick Terraza1203F
2006 Buick Terraza543D
2007 Buick Terraza332B
2000 Chevrolet Impala010F
2001 Chevrolet Impala010F
2002 Chevrolet Impala07F
2003 Chevrolet Impala08F
2004 Chevrolet Impala07F
2005 Chevrolet Impala04D
2006 Chevrolet Impala02C
2007 Chevrolet Impala03C
2000 Chevrolet Monte Carlo08F
2001 Chevrolet Monte Carlo08F
2002 Chevrolet Monte Carlo07F
2003 Chevrolet Monte Carlo09F
2004 Chevrolet Monte Carlo07F
2005 Chevrolet Monte Carlo04D
2006 Chevrolet Monte Carlo02B
2007 Chevrolet Monte Carlo02B
2005 Chevrolet Uplander04D
2006 Chevrolet Uplander04D
2007 Chevrolet Uplander02B
1997 Chevrolet Venture09C
1998 Chevrolet Venture010C
1999 Chevrolet Venture07C
2000 Chevrolet Venture08C
2001 Chevrolet Venture012D
2002 Chevrolet Venture06B
2003 Chevrolet Venture08C
2004 Chevrolet Venture05B
2005 Chevrolet Venture03A
1998 Oldsmobile Intrigue5188F
1999 Oldsmobile Intrigue2608F
2000 Oldsmobile Intrigue2046D
2001 Oldsmobile Intrigue1155C
2002 Oldsmobile Intrigue663B
1997 Oldsmobile Silhouette1059D
1998 Oldsmobile Silhouette17810F
1999 Oldsmobile Silhouette1537F
2000 Oldsmobile Silhouette1188D
2001 Oldsmobile Silhouette859D
2002 Oldsmobile Silhouette595C
2003 Oldsmobile Silhouette395D
2004 Oldsmobile Silhouette113A
1997 Pontiac Grand Prix8209F
1998 Pontiac Grand Prix4998F
1999 Pontiac Grand Prix4128F
2000 Pontiac Grand Prix4619F
2001 Pontiac Grand Prix31910F
2002 Pontiac Grand Prix3407F
2003 Pontiac Grand Prix1197C
2004 Pontiac Grand Prix4549F
2005 Pontiac Grand Prix1482C
2006 Pontiac Grand Prix2392D
2007 Pontiac Grand Prix2204D
1999 Pontiac Montana2447F
2000 Pontiac Montana2447F
2001 Pontiac Montana16711D
2002 Pontiac Montana1355C
2003 Pontiac Montana977D
2004 Pontiac Montana395C
2005 Pontiac Montana817C
2005 Saturn Relay913F
2006 Saturn Relay192C
2007 Saturn Relay121A

Questions

Is the 09E005000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. DORMAN PRODUCTS, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 09E005000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 09E005000 announced?

DORMAN PRODUCTS, INC. reported it to NHTSA on February 17, 2009. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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